Outdoor pool, pool loungers
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Reviews of Joya del Casco Boutique Hotel

3.5 out of 5
Joya del Casco Boutique Hotel
Argote de Molina, 15, Seville, Seville

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 117 reviews" "
Rating 8 - Good. 20 out of 117 reviews" "
Rating 6 - Okay. 2 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stavros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful. Lovely people
Stayed 3 nights in May 2024
Response from Joya del Casco on 9 May 2024
Dear Stavros, thank you so much for your kind words. It was really nice to meet you.We hope to see you again soon. Kind rgards.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Joya del Casco on 14 Apr 2024
Dear Adam, We are very happy to know that you enjoyed your stay with us. It will be an honor to welcome you again in our hotels in Seville and also in Porto and Lisbon.Kind regards.Joya del Casco by Shiadu Group

6/10 Okay

Gesenia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Unfortunately this hotel was just ok for us. The room was tiny and not worth the price at all. I've stayed at better hotels for better prices. I will say Breakfast was delicious. Our flight was delayed by the airline by a day due to mechanical issues and the hotel staff did not want to accommodate our reservation. If I were to return to Sevilla, I would not stay here. I'm sure there's better options.
Stayed 3 nights in Feb 2024
Response from Joya del Casco Team on 9 Mar 2024
Dear Gesenia, although we are very happy to hear that you enjoyed our homemade breakfasts we must admit that we are saddened by the rest of your assessment of our hotel.Regarding the mechanical problems with your flight, although we deeply regret that you were unable to arrive on the expected day and we understand the discomfort this causes, we were unable to cancel that first night due to the same day notice, but more importantly due to the non-refundable rate. However, we are happy to send you the invoice for your stay so that you can make a claim to the airline as it was their fault and therefore they should compensate the passengers.We would have liked you to make your dissatisfaction with the room known to our staff during your stay so that an alternative can be found for you to fully enjoy your stay with us. Unfortunately we do not have the possibility to do so afterwards.We would be delighted to welcome you back if you wish to do so.Best regards.Joya del Casco Team

10/10 Excellent

Lindsay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay and would highly recommend! Will stay again when we come back to Seville! The staff is so kind and the rooftop is the best.
Stayed 2 nights in Jan 2024
Response from Joya del Casco on 29 Jan 2024
Dear Lindsay, thank you very much for your kind words. Every day we do our best to make our guests feel comfortable and at home. We know that being in a new city, as exciting as it is, can also be overwhelming and our staff is here to make your daily life easier with their advice and help. We hope to see you soon to continue enjoying our terrace and the magical postcard view of the Cathedral and invite you to visit the other SHIADU Group hotels in Lisbon and Porto. Thank you for choosing us. Our best regards. Joya del Casco by Shiadu Group.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique style hotel. Very central.
So helpful. Lovely room, excellent breakfast included and lovely coffee, fruit and cakes provided in the afternoon. Great central location. Would definitely book again. Great recommendations for dinner.
Stayed 3 nights in Jan 2024
Response from Joya del Casco on 20 Jan 2024
Dear Fiona, thank you for choosing to stay at Joya del Casco Hotel and for taking the time to share your feedback. We're delighted to hear that you appreciated our prime location, helpful and professional staff, and the amazing included breakfast. Best regards, Joya del Casco Hotel

10/10 Excellent

Saher

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Joya del Casco on 27 Dec 2023
Hello Saher! Greetings from Joya del Casco Hotel and many thanks for sharing your experience.

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive staff, interesting breakfast, good location.
Stayed 2 nights in Dec 2023
Response from Joya del Casco on 16 Dec 2023
Thank you so much for your knd words! The Joya del Casco's staff truly appreciates your review.We love to hera that you enjoyed our breakfast, we are proud of its quality and variety.We hope you see you again soon.Kind Regards.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
All around fantastic stay. Great location close to shops, restaurants. spectacular rooftop deck and views of the Cathedral and town. full breakfast buffet. Friendly staff, always someone around who spoke English.
Stayed 4 nights in Nov 2023
Response from Joya del Casco Team by Shiadu on 18 Nov 2023
Dear Albert , Many thanks for your review . We are very glad to read your words and to know you enjoyed your stay with us . We hope you got nice memories with you ! Do not hesitate to visit us in the future , we will be delighted to welcome you again in any of our properties in Libon , Porto or Seville . Best regards,

10/10 Excellent

David, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Joya del Casco Team by Shiadu on 10 Nov 2023
Dear David , Many thanks for your time ! We are very glad to know you enjoy the stay and give us an excellent score ! We hope you have had a pleasant stay with us and you take nice memories with you . It was a pleasure to meet you !! Best regards, Marina

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely fantastic
Stayed 4 nights in Oct 2023
Response from Joya del Casco Team by Shiadu on 24 Oct 2023
Dear roberto, thank you so much for you comment and score.Kind regards.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On recommande
Hotel très bien situé en plein coeur de la vielle ville. Belle terrace qui offre baignade et super vue sur la cathédrale de Séville. Tranquillité, confort au rendez-vous. Petit-déjeuner personnalisé excellant. Stationnement intérieur publique à 900M
Stayed 2 nights in Oct 2023
Response from Joya del Casco Team by Shiadu on 11 Oct 2023
Salut Patrick,Merci beaucoup pour votre commentarie. A bientot.Cordialment.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay! Good location, great breakfast, friendly and helpful staff. And the pool and rooftop was perfect!
Stayed 4 nights in Jul 2023
Response from Joya del Casco Team by Shiadu on 13 Jul 2023
Dear Katrina , Greetings from Joya del Casco Hotel and many thanks for your time . It was a pleasure to meet you in our hotel . We hope you have a nice stay and you got beautiful memories of Sevilla . We will be very happy if you decided to visit us in the future , we will be delighted to welcome you again in any of our properties in Lisbon , Porto or Sevilla . Best regards, Joya del CAsco Team

10/10 Excellent

Joseph

Stayed 3 nights in Jun 2023
Response from Joya del Casco Team by Shiadu on 25 Jun 2023
Dear Joseph , thank you very much for that amazing score !! We are very happy to know you enjoyed your stay with us . We hope you got nice memories in our hotel and the city . Best regards ,

8/10 Good

Rebecca, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in Seville. Great location.
Stayed 2 nights in May 2023
Response from Joya del Casco Team by Shiadu on 5 Jun 2023
Dear Rebecca , Many thanks for the review and for sharing with us your experience in Joya del Casco Hotel . We are very glad you have had a nice stay in Seville . We hope you got nice memories and you visit us in the future in any of our the properties in Seville , Lisbon or Porto . Best regards

10/10 Excellent

Sally, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a gem of a find. A beautiful small boutique hotel on 3 floors and roof top pool. Located centrally for all the attractions and restaurants but very quiet overnight. Staff were very friendly and extremely helpful. Nothing was too much trouble for them. Very good selection of breakfast each morning which was beautifully presented.
Stayed 6 nights in May 2023
Response from Joya del Casco Tema by Shiadu on 30 May 2023
Dear Sally , Thank you very much for you contribution and for sharing your experience . It is a pleasure for our team to know that your stay with us was amazing . We hope you got nice memories and maybe we see you again in the future in any of our properties (Lisbon, Porto or Sevilla ) , for us will be a pleasure to receive you again . Best regards , Joya del Casco Team

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Lovely room and staff and walking distance to all sights. Definitely will be staying here again!
Stayed 4 nights in Feb 2023
Response from Joya del Casco Team by Shiadu on 14 Feb 2023
Dear Christine. Thank you very much for your comment and for your score. We are glad to know that your experience with us met your expectations. We look forward to seeing you again soon! Best regards ..

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as good the second visit
Really great from start to finish
Stayed 2 nights in Feb 2023
Response from Joya del Casco Team by Shiadu on 6 Feb 2023
Hi Mark ! Many thanks for your review ! It was a pleasure to meet you . We are very happy to know you enjoyed your stay with us . We hope you got nice memories in the hotel and the city. Do not hesitate we will be delighted to welcome you again in any of our properties in Lisbon , Porto or Seville . Best regards, Marina

10/10 Excellent

Yadira, Hialeah

Stayed 1 night in Dec 2022

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and property. Roof top terrace is amazing a bit a surreal with the views of the Cathedral. The rooms were wonderful with the exception of the bed, which was much too hard and a bit worn-out. They need to replace their beds. Other than that, everything in the room was great. Staff was amazing and helpful. Breakfast was average given the price, but that is pretty standard across so many hotels in Europe. Great breakfasts are rare despite the high expense ($13.00 Euro per person). I would stay here again in a heartbeat simply for the view.
Stayed 5 nights in Oct 2022
Response from Shiadu on 18 Nov 2022
Dear Shirin, Greetings from the Hotel Joya del Casco and thank you very much for your kind words towards us and towards the hotel. We hope you keep a nice memory of Seville. The review of your experience will help future guests visit us. Our best wishes, Joya del Casco Team

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near the Cathedral. We arrived for check-in and the host at the desk handed us a map with highlights marked. He was also of great assistance with restaurant recommendations and transportation assistance. The room was comfortable and the bathroom very nice. The view from the room is stunning.
Stayed 3 nights in Nov 2022
Response from Joya del Casco Tema by Shiadu on 4 Dec 2022
Dear Claire , thank you for your comment and your evaluation. We are grateful that our work has been helpful in giving you a pleasant stay in our hotel. We look forward to welcoming you again in the future if you return to Seville. Kind regards from the whole team. Kind regards,

10/10 Excellent

Shirin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Spacious room! The front desk manager was very kind and helpful! We had a problem with our tickets. She was so caring and helped us a lot. We strongly recommend this hotel.
Response from Joya del Casco Team by Shiadu on 3 Nov 2022
Dear Shirin , Greetings from Joya del Casco Hotel and many thanks for your kind words to us and to the hotel . We hope you have nice memories from Seville . The review of your experience will help to future guests to visit us . Our best wishes , Joya del CAsco Team

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay in this delightful, newly renovated hotel with a great combination of keeping the history of the building with contemporary bedrooms The roof terrace with pool is an ideal area to relax in, as is the gorgeous, comfy lounge area, and the library on the mezzanine. Breakfast? That was a wonderful selection of local produce and delicacies, freshly prepared. Ideal central location for anyone visiting Seville.
Stayed 4 nights in Oct 2022
Response from Joya del Casco Team by Shiadu on 29 Oct 2022
Dear Chris , many thanks for your review and for sharing with us your fantastic experience in Joya del Casco HOtel . It was a pleasure to meet you and we hope you decided to visit us again in the future , we will be delighted to welcome you again!!Best regards, Joya del Casco Team

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Shiadu on 29 Aug 2022
Dear Jane,Thank you for your score.Kind regards.

8/10 Good

Ranjiv

Stayed 2 nights in Jul 2022
Response from Joya del Casco Team by Shiadu on 2 Aug 2022
Dear Ranjiv, Many thanks for share with us the score about your stay with us . We hope you had a pleasant stay in joya del CAsco Hotel Boutique . Best regards,

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and staff was exceptional!
Stayed 3 nights in Jul 2022
Response from Shiadu on 27 Jul 2022
Dear Danielle, Thank you so much for you cooment. Kind regards.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was The Perfect hotel for our first time in Seville. Located right in the center of town, it was walkable to almost every major site. There are dozens of places to eat and drink nearby (our favorite was Estrella, just one block over where we ate twice just to enjoy sitting outside at dusk and enjoy the wine and mood). We even enjoyed drinks poolside and in the lobby lounge. The hotel itself is so charming, located on a very pretty street. The room was very clean and comfortable, wifi is strong (strong enough to handle an extended work videoconference midday), the pool on the roof was a perfect way to cool down midday or relax after a day of sightseeing. Breakfast in the morning is terrific (buffet of fresh orange juice and fruits, cooked-to-order eggs, etc), and the staff is amazing (special thank you to Frank, who was so nice and so welcoming). One tip is that taxis may not be able to drive right up front because the streets are so narrow, so you should expect to walk about a block on cobblestone (and cobblestone is everywhere in this part of town, so you should prepare for this anyways with good, supportive shoes). This really isn't a big deal if you're ready for it and expect it, but if mobility is an issue for you, please be prepared for this with this area of Seville. We walked to the main sites - the Cathedral, Alcazar, and the Plaza de Espana - from the hotel, and once back from Traiana on the other side river to the hotel without an issue.
Stayed 5 nights in Jul 2022
Response from Shiadu on 16 Jul 2022
Dear Jennifer, Thank you very much for taking your time to rate us, for us it is very important. I hope they can come back soon! Kind regards from Joya del Casco Team by Shiadu

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel in a perfect location
Stayed here for 3 nights as part of a major sporting event in Mid-May 2022. Hotel is perfectly located for exploring central Seville, staff are friendly and breakfast options on offer was great. The hotel is spotlessly clean, with ideal rooms and the terrace / pool area is fantastic. The only marks down is the insufficient AC on offer, which is barely enough to stay comfortable.
Stayed 3 nights in May 2022
Response from Shiadu on 11 Jun 2022
Dear Scott, thank you very much for taking your time to rate us. For us it is very important to have met your expectations. We wish you a safe journey home and hope you can return soon. Kind regards, Joya del Casco Team by Shiadu

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique small boutique hotel with helpful staff, nice breakfast with coffee and eggs made to order and beautiful rooftop deck.
Stayed 3 nights in Apr 2022
Response from Shiadu on 28 Apr 2022
Dear John. Thank you very much for your comment. We will send your kind words to our entire team. It is a pleasure and a source of pride for us to know that you enjoyed our hotel. We hope to see you again in the future. Best regards from Joya del Casco Team by Shiadu

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here.
Superb hotel in the heart of Sevilla. Clean and stylish, helpful staff and spacious rooms. Vegan breakfast available if you have dietary requirements. Lovely bathroom. Would recommend to anyone going to Sevilla to stay here as it was faultless.
Stayed 3 nights in Apr 2022
Response from Shiadu on 7 Apr 2022
Thank you very much for your kind words. It was a pleasure having you here. I hope they can come back soon. Kind regards from Joya del Casco Team by Shiadu

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly helpful staff and great rooftop terrace with view of the cathedral. The rooms are comfortable and provide all the convinces. The large walk-in shower is very spacious. My room was not large, as is, in my experience, almost always the case in European hotels in major cities of this price level, but was adequate and the bed very comfortable.
Stayed 4 nights in Mar 2022
Response from Shiadu on 2 Apr 2022
Dear Fred, greetings from Joya del Casco Hotel and many thanks for your great comment! It is a pleasure for our team to know that you enjoyed your stay with us . We take note about your comment in order to improve our services ! We hope you visit us again in the future in any of our properties in Lisbon , Porto or Sevilla. Best regards , Joya del Casco Team by Shiadu .

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and service. Would have liked to be able to order snacks e.g. olives / nuts as well as drinks to have on the lovely rooftop
Stayed 3 nights in Feb 2022
Response from Shiadu on 7 Mar 2022
Dera Julie, I hope you´re fine. Thank you very much for your comment! On our rooftop we have a bar service to have drinks, even in our reception we have a list of prices for drinks. It is true that we do not serve food on the terrace. We hope to see you again soon. Kind regards. Joya del Casco Team by Shiadu.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb
Absolutely superb from the moment we arrived to check out. the staff could not be more helpful and attentive. The hotel is perfectly located to see the city. The attention to detail at breakfast was first class and was constantly being restocked and presented beautifully. Will definitely stay here again! Thank you so much for looking after us so well.
Stayed 3 nights in Feb 2022
Response from Shiadu on 10 Feb 2022
Dear Mark, thank you for your comment and vote !!! We are pleased that our work has achieved our goal which is to make your stay pleasant and rewarding. We hope to see you again with us here in Seville. Best regards from the Joya of the Casco Team. See you soon!!!

10/10 Excellent

Mari

Stayed 4 nights in Dec 2021
Response from Joya del Casco Team by Shiadu on 30 Dec 2021
Thank you for your score!!!

10/10 Excellent

Thanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. All staff were very friendly and helpful, which as a solo traveller I appreciate a lot. The rooftop terrace is amazing! The breakfast was great. Room was clean and comfortable. Definitely would recommend staying here.
Stayed 8 nights in Dec 2021
Response from Joya del Casco Team by Shiadu on 13 Dec 2021
Dear Thanika! Many thanks you very much for your comment! It is nice to hear that you enjoyed your stay in Joya del Casco and it was a pleasure to meet you. We are glad you have liked so much our attention, we always want our guests to be confortable and to live a wonderful experience in our hotel and in this marvelous city. We hope to see you again and give you a warm welcome. Kind regards! Joya del Casco Team by Shiadu Group.

10/10 Excellent

Brenda

Stayed 1 night in Oct 2021

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
What a great hotel in a fantastic location. The service provided by the hotel team was exceptional and are an asset to the hotel. I would highly recommend this hotel to anyone looking for a stay in Seville
Stayed 3 nights in Sep 2021
Response from Joya del Casco Equipo on 6 Oct 2021
Dear Chris , many thanks for your kind words. It is a pleasure to know that you enjoyed your stay with us. For our team it is very important the experience of our guests and we are very proud this time. We hope to welcome you again in the future in any of our properties in Lisbon, Porto or Sevilla. Kind regards, Joya del Casco Team

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely. The staff are amazing, especially Sergio and Joanna on reception who couldn’t do enough to help us with bookings for the Aire Spa and other activities like great restaurants to eat at and ordering taxis. The rooftop pool is a great retreat away from the city. It’s also super central to get to everywhere but really quiet at night because of its location on a quiet street. The rooms are really clean and breakfast is lovely.
Stayed 5 nights in Aug 2021
Response from Joya del Casco Team by Shiadu on 7 Sept 2021
Dear Paul , Greetins from Joya del Casco and many thanks for the wonderful feedback. It is a pleasure to know that your stay with us was great! For us is very important that our guest have good memories, that is why we work every day with effort and dedication to create unique experiences. We hope to welcome you in the future. We hope you enjoy in Málaga. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joya de Cosca - excellent
Really enjoyed this hotel. Perfect location in central Seville yet quiet enough. Clean and well equipped with excellent helpful and friendly staff. Breakfast was really good.
Stayed 3 nights in Aug 2021
Response from Joya del Casco Team by Shiadu on 5 Sept 2021
Dear Alexis, Thank you very much for your comment and rating. We take pride in knowing that our work meets the requirements of our clients. We hope to see you soon again. Best regards. Joya del Casco Team by Shiadu.

10/10 Excellent

Thomas

Stayed 1 night in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
We had a wonderful stay. It is well located in the historic center. It is quiet, clean, beautifully decorated. The pool and deck were very relaxing. The best asset of the hotel was its employees. The front desk service was phenomenal. The 3 of them were kind, friendly, ready to help us with any question. Prompt to answer our emails before arrival. Breakfast was delicious, varied with a touch of Sevilla's cuisine. A big shout to Rosi our waiter. She was so dedicated to make our breakfast experience a delight. We felt at home, appreciated and valued as customers by each employee.
Stayed 1 night in Jul 2021
Response from Joya del Casco Team by Shiadu on 29 Jul 2021
Dear John, greetings from Joya del Casco and many thanks for your commentary. It is a pleasure to hear that you enjoyed so much your stay in our hotel. Your kind words make us feel very proud of our team. We work every day with ilusion to give you the best of the experiences. We hope you got nice memories of your trip in Seville. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel. Well designed, good sized and rooms and mine had one of the biggest walk in showers I’ve had recently. Very good breakfast despite Covid - served at your table with nice selection of local ham and cheese, mini tortilla omelette, some fruit and pastries and crepes. The staff are very polite and helpful - everyone I had a chance to interact with. Location is very central, yet on a small quiet side street. Would definitely come back next time in Seville.
Stayed 1 night in Jul 2021
Response from Joya del Casco Team by Shiadu on 26 Jul 2021
Hola !!!Thank you very much for your comment, it was a pleasure to meet you. We hope that the experience at our hotel and our recommendations made your stay in Seville more pleasant. Do not hesitate to visit us if you return. A cordial greeting. by Joya del Casco Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best stay ever. The hotel itself is BEAUTIFUL and has a gorgeous rooftop pool in the heart of Seville’s most charming and touristic neighborhoods. Above all though, the staff is just absolutely amazing, accommodating, and always going above and beyond to ensure you’re having a great stay. Truly a wonderful experience!!
Stayed 1 night in Jul 2021
Response from Joya del Casco Team by Shiadu on 14 Jul 2021
Greetings from Joya del Casco y many thanks for you kind words that helps us to work with hope . It is a preasure for our team to know that your experience in our hotel was so satisfying!! Do not hesitate to visit us if you come back to Seville and we would be delighted to welcome you again. Kind regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern luxury boutique in the center
Truly excellent hotel located close to all the sights at the center of Sevilla. The room and bed were comfortable, the breakfast tasty, and the service outstanding. Had a true modern luxury boutique feel, I can't recommend this hotel enough. And the view from the roof? Wow.
View from the roof terrace!
Stayed 2 nights in Dec 2020
Response from Joya del Casco Team on 28 Dec 2020
Dear Brian, many thanks for your kind words. It is a pleasure for our team to know that you enjoy your stay in Joya del Casco Boutique Hotel. We will be happy if you decide to visit us again. We really appreciate that you have loved our staff attention, and our facilities. We hope you a nice new year. With kind regards, Joya del Casco Team by Shiadu.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good overall.
The place is nice and the service really good. Only con I'd add is that the hotel does not offer parking and the closer ones are not really close.
Stayed 1 night in Dec 2020
Response from Shiadu on 23 Dec 2020
Dear Mario, Many thanks for your kind words. It is a pleasure to know how success was your stay in our hotel. Joya del Casco is located on the old city of the capital and the streets are very small for parking. But you could find some parkings close to the hotel (5 minutes walking) . We hope you come back soon. Our best wishes, Joya del Casco Team by Shiadu

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020
Response from Shiadu on 12 Nov 2020
Muy buenas, Muchas gracias por su puntuación. Es un placer para nuestro equipo que hayas tenido una estancia tan encantadora en Joya del Casco. Esperamos volver a recibirle de nuevo si decide visitar Sevilla una vez más. Un cordial saludo, Joya del Casco Team.

6/10 Okay

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Annoying things which prevented a better review.
The hotel needs to make it clear that the only way to drive it with your bags is down a maze of incredibly narrow winding streets. Far better if you park in one of the main carparks, (not cheap) and Uber to your hotel. The guy who checks us in only spoke Spanish, I always find this odd in a city where a significant percentage of tourists are from outside the country. The pool is tiny and very shallow but nice to cool down in after a long drive. Breakfast was nice but marred by the fact we were sitting for 20 minutes having finished the food waiting for a coffee and glass of water. We asked several times. Eventually a cup of microwaved water and a sachet of instant coffee arrived. It turns out their coffee machine had broken down. Seriously just tell your guests, don't keep them waiting and getting very annoyed. The receptionist that day was Portuguese so spoke excellent English and when we checked out she was very apologetic and gave a sweet ceramic bird. Room was small but OK. The aircon was very good.
Stayed 1 night in Sep 2020
Response from Shiadu on 23 Sept 2020
Good Night Gillian, We greatly value your comment to keep improving every day. We hope you come back soon. Greetings, Francisco by Joya del Casco Team

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Lovely staff, very clean and well designed hotel with great pool accessible at all hours! The breakfast as well was brilliant - highly recommend
Stayed 2 nights in Jul 2020
Response from Shiadu on 23 Jul 2020
Hola Matt! Many thanks for your comment. It is nice to hear that you enjoy your stay in Joya del Casco and it was a pleasure to meet you. Our team will be very glad to welcome you again if you decided to visit Sevilla in the future!! Best regards. Claudio by Joya del Casco Team.

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Absolutely loved our stay in this gorgeous boutique hotel, perfect location - 5 mins walk to all central sights! The staff were so friendly, very clean. Must stay and superb value!
Stayed 3 nights in Feb 2020
Response from Joya del Casco on 22 Feb 2020
Thank you for your comment. It was a pleasure to assist you during your stay in our hotel. I hope to see you again. Thank you. Best regards. Sergio by Joya del Casco Team.

10/10 Excellent

Andreas Karl Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolle Lage, super Frühstück, nettes Personal, gerne wieder
Stayed 6 nights in May 2024
Response from Team von Joya del Casco on 14 May 2024
Hallo Andreas,Wir freuen uns sehr, dass dir dein Aufenthalt im Joya del Casco Hotel gefallen hat! Vielen Dank für deine freundlichen Worte über unsere Lage, das Frühstück und unser Personal. Wir würden uns freuen, dich in Zukunft erneut bei uns begrüßen zu dürfen.Vielen Dank, dass du uns ausgewählt hast und dir die Zeit genommen hast, uns deine Bewertung zu hinterlassen!Mit freundlichen Grüßen,