"The staff was not as pleasant as I thought they would be.
The restaurant staff was not friendly at all, very little communication when ordering our food."
"Fab hotel, clean and staff very attentive and helpful. Only stayed two nights, but thoroughly enjoyed our time, pool bar great with a DJ one evening. Bed very comfy. Easy location to explore, great local restaurants too."
"We arrived and my husband was not feeling well so I asked front desk where I could get soup. Apparently soup is hard to come by in Milano 😂 so they offered to make him a soup, even though it was not on their menu. That was amazing! The young lady in the restaurant (Adele) as well as ALL of front desk personnel were so kind and attentive. Would absolutely go back."
"Great staff that go the extra mile to make u feel welcomed. I've stayed 4 times during last 12 months at E.C.H.O Milano and is alway a joy to come back. Must say breakfast has improved a great deal since last year. Grazie a tutti. Ci vediamo l'ano prossimo."