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PHOTOS
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
Rooms
Hotel Berna offers 122 guestrooms located on 6 floors, all of which have light, modern décor with functional furnishings, and include air conditioning, LCD televisions with cable service, complimentary wireless Internet access, complimentary minibars, desks, direct-dial phones with voicemail, clock radios, in-room safes, private bathrooms with bidets, and complimentary toiletries. Guestrooms are all nonsmoking.
Room Amenities
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Showing 1 - 10 results (of 0)
“Convenient location next to train station”
Lavish breakfast, wiFi, pleasant staff.
“Superb Staff Service”
Superb Staff services from check-in counter to restaurant! Early check-in, no problem! Even we were offered to taste the best roasted espresso in the coffee shop while waiting for check in!
“Did not get a wake up call!,,”
Pros: Excellent proximity to the central station, on metro line to Duomo and center. Excellent breakfast. Small but nice room. Cons: steps at the entrance with no help from the staff with bags, no wake up call came, broken sink stopper and the shower cabin door. front desk guy sent to an overpriced mediocre restaurant for dinner.
“Very good service and value”
Very close to central railway station and metro, good value hotel, very good service from staff on reception
“I would stay there again!”
There were a couple of issues but nothing major. I would recommend the hotel on the service and the loveliness of the people that work there.
“Quiet, convenient, and helpful”
We stayed two nights in late October. We were upgraded to a superior room, which was very well appointed, but tight. The fixtures and furnishings seemed updated and very comfortable. Our room was on the interior, and was quite quiet. Although hallways were small and the rooms seemingly close together, we did not hear anyone else. The service was outstanding. We received a great deal of cordial help on directions, phone calls to restaurants, etc., and helpful services like being able to charge airport shuttle bus tickets to the room. The hotel does not have a restaurant for lunch or dinner. However, it provides a room service/light dinner menu which it provides from a nearby caterer. The hotel does have an elaborate and tasty breakfast buffet served in a separate dining area, which we missed the second morning due to our early flight. We asked for something to take with us, but the "box breakfast" did not have anything fresh in it except fruit. The lounge for drinks and snacks was quite comfortable, though small. Coffee, tea and bottled water was available to hotel quests in an area off the lobby. Although a very compact hotel in most respects, we found it very comfortable and friendly. Finally, it is convenient, only a short walk from the central train station, where the shuttle bus from Malpensa airport brought us.
“Will definitely stay there on our next trip to Milan”
All the staff were very welcoming and couldn't do enough for us. The whole Hotel was very clean and breakfast was always great. Max our barmen was brilliant on telling us where the best places to eat and visit were around Milan and mixes great cocktails.
“Great location, friendly staff, free mini bar! Wished I had stayed longer.”
We stayed for only 1 night in Hotel Berna, just to take the flight back home in Australia the following day. The location was literally a 3 minute easy walk to Central Train Station, where we took the Airport Shuttle Bus (7.50 euros per person) to Malpensa Airport. It is not a fancy hotel, but if you want convenience of location, you simply can't get any better. The staff spoke English, werer friendly and helpful. The mini bar (non alcholic drinks) was free. That was handy. Also easy access to a range of restaurants. Had a great experience. I would recommend this hotel.
“Nice hotel in a so-so environment”
The staff is excellent and the hotel is very clean. Breakfast buffet selections are amazing and they also offer a happy hour with excellent food. The only negative or positive depending on your needs - is that it is so close ( a block away) to the train station. Not a great outside environment.
“Good location, excellent service, great hotel overall”
I read all the positive reviews and sometimes they don't meet the reality. But this hotel exceeded my expectations, the service was excellent, the breakfast delicious, the rooms (wooden floor) and bathrooms very clean. The location was perfect, very close to the metro and the train central station.
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The closest major airports to Hotel Berna are:
Milan (LIN-Linate) - 6.4 km / 4 mi
Milan (MXP-Malpensa Intl.) - 41.5 km / 25.8 mi
The preferred airport for Hotel Berna is Milan (LIN-Linate).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
