Ratings based on 1,850 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2014
Nice, but room small. The Bathroom was very small bathroom.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Orleans, La

I loved Hotel Max!

Posted 21-Nov-2014
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Nice hotel in the center of downtown

Posted 17-Nov-2014
Pros: The staff and lobby decor
Cons: Elevators are slow and the bathrooms are quite small
Location: Walking distance to Pacific Science Center, Chihuly Garden, Space Needle, EMP Museum, Pike's Market, & Seattle Aquarium
This hotel was in the heart of downtown. Almost all the places I visited such as Chihuly Garden, Pacific Science Center, Space Needle, EMP Museum, and Pike's Market were walking distance. The hotel staff were very friendly. One of them even brought up chocolate and soda (no alcohol for me) to my room because it was my birthday. I would definitely stay here again and recommend it to my friends!
3 out of 5
by A verified travellerfrom BC

Small rooms but great downtown location

Posted 15-Nov-2014
Pros: The location, pillows, staff
Cons: Probably make 1 room out of every 2 rooms which would include a decent bathroom with reasonable space.
Location: Location is fabulous and within walking distance to great shopping, restaurants and Pike Place Market.
Staff was pleasant. Tiny elevators and very small rooms. The washrooms were shockingly small, not unlike an airplane but without any counter top. Separate bath tub/shower room without a mirror. For the price we were quite disappointed and will not stay there next time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom SF

Hip downtown hotel

Posted 13-Nov-2014
Loved the art. Loved the bed. They were really accommodating when I got stuck on Vancouver Island and had to move back a day. My Only complaint - load heater.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Overall very pleased

Posted 11-Nov-2014
Pros: Accomadating Staff Rooms were clean and comfortable Location Restaurant Price
Cons: These have been outlined in other reviews and are centered around the hotel age and thus not much can be done.
Location: Restaurants WA Convention Center very close
Arrived at 8:00 am on the morning my conference started. I went immediately to the hotel, thinking I would just check my bag. Surprisingly, upon arrival to the hotel, they let me check into the room. The room was a corner unit on the 7th floor. Street noise was still loud at this level, but the bed was very comfortable, bathroom was clean and the shower was good. Only ate at the restaurant once and that was for their late night happy hour. I had the cheeseburger and a Manhattan and both were excellent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, B.C.

Great location in downtown.

Posted 11-Nov-2014
Pros: Friendly staff
Cons: Noisy fan outside second floor suite
Location: Great restaurant next door and another just around the block. $5.00-$10.00 cab ride to key arena
Pleasant, knowledgeable staff. Room was small but comfortable. Odd that bathtub is in separate space from toilet and sink. Reminded me of hotel in New York. I would stay here again but request a room that did not overlook the centre court as there was a large, noisy fan outside our window on the second floor.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 10-Nov-2014
Pros: Location to convention center, Pike market, shopping
Cons: Bathroom was too small
Was good location for downtown. Room was smallish, but OK. Bathroom was small too, a one person bathroom. But, the shower was very small. We are not big people so were able to use shower, though it was crowded. A big person would probably not have been able to use it.
2 out of 5
by A verified traveller

Convenient location

Posted 09-Nov-2014
Cons: improve windows, insulation and quietness of the rooms
Nice location, trendy decorated hotel, friendly helpful staff, good food and drink at the restaurant. The only issue is the rooms are too noisy. Single pane windows no insulation allow all the street noise comes into the rooms, especially the loads of garbage trucks all night. I think the center of the trash and recycle truck universe has a practice facility in the alley next to the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

Modern hotel right in the heart of Seattle!

Posted 02-Nov-2014
Pros: We loved everything about Hotel Max! The staff was wonderful, and the property was gorgeous!
Location: Hotel Max is located right in the heart of Seattle, everything is within walking distance and not too far away from Pike Place
My husband and I recently stayed at Hotel Max to celebrate our 2nd wedding anniversary. We were able to check in early free of charge so that was awesome. When we arrived at the hotel there was a bellhop waiting at the door waiting to greet us. Andrew at the front desk checked us in, he was fast and very friendly. We had asked him where a good place to eat in the area was, he recommended a few places to eat in the area since he had been on a plane all morning and were starving. When we got up to our room there was a bottle of wine, and chocolates waiting for us and our room got upgraded from what I had originally reserved. The room was absolutely beautiful and very clean. The lobby and hallways smelled so good as well. Everyone was very friendly and very attentive to everything and anything that we needed. We wish we could have stayed longer in Seattle, 3 nights was definitely not long enough. We wish to go back soon and we will definitely be staying at Hotel Max again!!