Ratings based on 2,072 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Mar-2015
Our stay was great! Staff were friendly and personable, definitely stay here again!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Spokane, Wa

Hotel Max good and bad

Posted 17-Feb-2015
Pros: The service...the staff were very-very good and the place was well maintained
Cons: room soundproofing from the street and a more modest heating-air conditioning means that does not rumble right next to the bed.
Location: walking distance to Westlake Mall, Pike Place Market, Mass transit access was easy
The Hotel Max was modernized, clean and in a great "walking distance" location for Seattle The staff were Excellent young folk who were very friendly and helpful. The rooms were small but very clean and the bed was very comfortable. One major drawback was the rooms air conditioner noise and its proximity to the bed and the lack of soundproof windows. All the good qualities of this hotel stay were somewhat disappointingly ruined by the tremendous all night noise emanating off the street.
4 out of 5
Recommended
for Couples
by A verified travellerfrom San Jose, CA

Nice hotel near sites and friendly staff

Posted 17-Feb-2015
Cons: The only downside was that the walls were very thin. We could hear almost everything that was going on in the rooms on either side of us.
Location: Instead of taking a cab from the airport we used the Light Rail since it was right around the corner.
I picked this hotel based on reviews from Expedia and other sites. I was pleased with the hotel and that it wasn't your standard cookie cutter hotel. The rooms were tiny, which I was aware of based on other reviews. The staff was excellent and helped give my boyfriend and I recommendations on places to eat and see. The craft beer happy hour was a plus!
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Newcastle, WA

Posted 08-Feb-2015
Pros: The lobby and free beer taste testing.
Was surprised how small the room was. Especially the bathroom. This was in a 1 queen bed room. Definitely more of a European feel.
3 out of 5
by A verified travellerfrom Seattle

Rooms are too small. Shower space is tiny.

Posted 03-Feb-2015
Pros: Decoration, location
Cons: Bigger rooms
Location: Close to downtown, shopping and restaurants close by
Overall it's ok if you just need a bed and a bath.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Nice Hotel in the City

Posted 02-Feb-2015
The overall condition and cleanliness was great, I just think it could be a little more spacious but that's really it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel Max is safe and close to everything.

Posted 02-Feb-2015
My stay at Hotel Max was enhanced by the friendly and helpful staff who were always ready to assist and answer questions. It is within easy walking distance of the market, museums and great shopping. I appreciated being able to "hang out" in the hotel lobby in the late afternoon before going to the airport to catch the red eye home. Also loved the bright colors and art everywhere! I would definitely return to Hotel Max.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Diego, CA

Unique hotel close to everything!

Posted 29-Jan-2015
Pros: The staff here definitely made our stay. They were so helpful and attentive.
Location: Pretty centrally located. Pikes was a short walking distance, and the space needle was in the opposite direction.
This hotel was definitely different, but in a great way! The staff was amazing. We stayed here on our 10th anniversary and they put roses, champagne, and chocolate in our room while we were out and about. Their complimentary craft beer hour brought everyone together in the lobby, and by the end of our stay, we met such amazing people. Yes, the rooms are a little on the small side, but if you've ever been to NY, these rooms are at least a couple of feet bigger
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Downtown Seattle

Posted 28-Jan-2015
Pros: Friendly, helpful staff.
Cons: Small showers, pricey valet but overall a very reasonable.
Location: Good city location; convenient.
Interesting room themes; they have record players in 5th floor rooms. Attentive staff that you can text; wonderfully responsive service!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wenatchee, WA

Convenience with character

Posted 28-Jan-2015
Pros: Proximity to Westlake Center and shopping
Cons: Larger elevators, but then it would lose some of it's character
Location: It's located in the heart of downtown Seattle, close to Westlake Center, the Space Needle, Pike street market
It was obvious that the hotel is an older building which has been given a face lift. The rooms while very comfortable were on the small side but provided everything we needed. The building has a lot of character and is conveniently located downtown. We were in town to see a show the Paramount and we were happy to find we were able to walk to the venue; it’s also close to Westlake center. I found the staff to be very helpful and friendly. The single drawback is the elevators which were quit small; however sine we only needed to use it a few times it was never really an issue for us. I would definitely stay there again.