Ratings based on 1,786 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Hotel for the young.

Posted 30-Sep-2014
Pros: Location
Bathroom was very small and cramped. We are in our 50's and the hotel was very "punk". Did not feel comfortable with decor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Great location, good price

Posted 28-Sep-2014
Pros: Great central location!
Cons: Nothing really. It could be a bit noisy from traffic at night but that's downtown Seattle's problem. The hotel supplies earplugs to help; good idea!
Location: It's walking distance from Pike Place market, the Seattle tower, EMP, and everything else downtown.
We took the airport shuttle from Seatac which dropped us off right at the hotel. They gave us a free code for the wifi, which was a nice bonus since I thought we'd have to pay for that. There are SO many Starbucks around that grabbing a quick, cheap breakfast was easy. However, we did have dessert in the hotel restaurant one night and it was fantastic. The rooms are very European, which is to say smallish... Not a problem for us, but anyone who's larger or claustrophobic may not be happy. Hotel staff were very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

September in Seattle

Posted 24-Sep-2014
Pros: Staff and location
Cons: Shelving in bathrooms Needs service elevator
Location: Starbucks close. Neat neighborhoods within walking distance. Downtown shopping and other downtown sites within a few steps.
Well located hotel with super friendly staff. Good restaurant in hotel but expensive. Rooms just fine. Bathrooms could use extra shelving for toiletries. Two Starbucks out the front door for easy morning coffee. Fitness room. Hip vibe.
Comment from Hotel Management
27-Sep-2014 by Kevin, Hotel Management
Bob and Craig, Thank you so much for staying with us and for sharing your story. We truly appreciate the kind words about our location, our team, restaurant and overall vibe. We are very proud of our hotel and it's history. Again, thanks for staying with us and we hope to welcome you back soon. Cheers, Kevin Scott General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Nice Hotel, Great Staff, Small rooms

Posted 23-Sep-2014
Pros: Cleanliness and overall Staff.
Cons: AC Units are WAY too loud. Rooms are too small for KIng beds.
Location: Good location, handy to everywhere.
Enjoyed our stay at The Hotel Max. The staff are very good, the hotel is clean and comfortable in general. The rooms are adequately outfitted albeit vey small. We would likely stay here again but only if the rate didn't reflect the overall pricing gouging that all the hotels were doing during the Hawks/Bronco's rematch weekend.
Comment from Hotel Management
27-Sep-2014 by Kevin, Hotel Management
Hey there Rick! Thanks so much for staying with us and for taking the time to share your comments. Very happy to hear that you enjoyed your overall experience and your kind words about our team, service provided and general cleanliness. Again, thanks again and we hope to welcome you back soon. Cheers, Kevin Scott General Manager
3 out of 5
by A verified traveller

Nice hotel, very old

Posted 22-Sep-2014
Fine stay for two nights. Tiniest shower I have ever seen. Elevator is extremely slow and small (had to pass up several in order to fit). Room was right next to the elevator so unless you are a heavy sleeper is noisy enough to keep you up all night (there is a reason there are ear plugs in the room). Cool bar in the hotel. Otherwise don't plan on staying at hotel again. Just not my taste (very vintage).
Comment from Hotel Management
27-Sep-2014 by Kevin, Hotel Management
Hello there! Thank you so much for staying with us and for taking a moment to share your story. As an older building that has been renovated we understand that we won't appeal to everyone. I'm sorry that this was the case with your experience. Please know that I've share your comments with our restaurant team and they were very happy to hear your kind words. Again, thank you for staying with us. Regards, Kevin Scott General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from C

Great hotel with central location

Posted 19-Sep-2014
We enjoyed our stay ! The hotel was clean with great customer service and free happy hour !!!! We would stay here on our next visit. The only downside was the size of the room but if you are only using it for sleep then is big enough.
Comment from Hotel Management
27-Sep-2014 by Kevin, Hotel Management
Hello there! Thank you so much for staying with us and for taking the time to share your comments. The team and I were so pleased to read your review. Thank you for taking the time to acknowledge the service you received, the overall cleanliness of the hotel and our wildly popular Craft Beer Hour. Again, thank you for staying with us and we look forward to welcoming you back soon. Cheers, Kevin Scott General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from India

Wonderfully Located Hotel

Posted 18-Sep-2014
Pros: amazing location courteous staff
Cons: there can be a restaurant offering complementary breakfast
Location: All major shopping places are nearby
The best thing about the hotel is its location. It is located right in the centre of downtown seattle and it is convenient to visit places from here. The hotel staff is very friendly and courteous. The rooms are very small and there is hardly any space to walk. That is the main downside of the place.
Comment from Hotel Management
27-Sep-2014 by Kevin, Hotel Management
Hey there Soggy, Thank you so much for staying with us and for taking a moment to share your story. We are so pleased to hear your comments about your location and team. We are very fortunate to be located in such a central location and have such an amazing team. Again, thanks for staying with us and we look forward to welcoming you back soon. Regards, Kevin Scott General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from MASSACHUSETTS

Great location in downtown Seattle!

Posted 16-Sep-2014
This boutique hotel may have small rooms compared to larger chains but it certainly measured up to the best four star! The rooms were immaculate due to the terrific cleaning staff, the gentlemen attending the front door were gentlemen and quick to attend to guest inquiries, and the front desk staff a true team assisting the traveler. This hotel was perfectly located downtown in a secure area with an easy walk to all attractions and shopping.
Comment from Hotel Management
27-Sep-2014 by Kevin, Hotel Management
Hello there Chase! Thank you so much for staying with us and for taking the time to share your experience. Your rave review put a smile on my face as well as the entire team. They were so happy when I shared your review with them. They are truly what make the Max special so thank you for recognizing this. We look forward to welcoming you back soon. Cheers, Kevin Scott General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Gainesville, Fl

Wonderful hotel with funky charm and character

Posted 15-Sep-2014
Wonderful, knowledgeable staff with great suggestions about local places to go
Comment from Hotel Management
18-Sep-2014 by Kevin, Hotel Management
Hey there Peggy! Thanks so much for staying with us and for taking the time to share your experience. We are so pleased to hear that you enjoyed your stay and your kind words about our team. Again, thank you so staying with us and we cannot wait to welcome you back Regards, Kevin Scott General Manager
3 out of 5
by A verified traveller from Vancouver, BC

Well located, rooms smallish, texting concierge

Posted 14-Sep-2014
Pros: I liked the texting concierge and the bellman were very helpful. Well located.
Cons: Replace old air conditioning units for quieter versions. Put anti-door slamming devices on all room doors. Ask housekeeping to not vacuum first thing
Location: Well located in downtown Seattle. Close to everything - shopping, Seattle Center, Pike Place Market, and good restaurants.
I took my 15 year old daughter for a 2 night girls getaway. I wanted to see the Chiluly Glass Exhibit (a must do) and do some shopping. The hotel is very well located - steps to the Flagship Nordstrom's, Norstrom's Rack and Macy's. Valet parking is a must and priced accordingly. However, it did require a 15 minute wait one evening to check the car in. Rooms are small with very loud old in-window air conditioning units. I was awoken the first morning at 7:30 am by housekeeping vacuuming outside our door. I did like being able to text the hotel with any concerns, questions and directions to pull my car around - very convenient. Pleasantly surprised when I was given a wifi code instead of paying $10/day. It was unfortunate that the Front Desk did not ask how my stay was on check out as I would've mentioned being woken up. I would try and go back to the Mayflower Park Hotel on my next trip.
Comment from Hotel Management
18-Sep-2014 by Kevin, Hotel Management
Hello there Meesh, Thank you so much for staying with us and for taking the time to share your story. I'm sorry that you were woken up and for the inconvenience. Please know that I've asked our Housekeeping team to not vacuum that early. Additionally, I've passed along your comments to our Front Desk to ensure that we are asking every guest how their stay was. Again, thanks for staying with us and for providing this feedback so that we can improve. Regards, Kevin Scott General Manager