Ratings based on 1,677 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from California

Posted 28-Jul-2014
Pros: Free Beer every 5:30 pm everyday.
Location: it's in downtown area, nice location.
1. Elevator is too small 2. Do not take room 514, shower is too small, imagine yourself you're in a cruise ship, the toilet is very close to the sink which you will have trouble seating specially if you are a big person. 3. the glass shelf in the bathroom hits your forehead when you wash your face.
Comment from Hotel Management
30-Jul-2014 by Kevin, Hotel Management
Hey there! Thanks for staying with us and for taking the time to share your comments. I'm sorry to hear that we didn't live up to your expectations. As an older building we are fully aware of the the physical limitations we have in place. Smaller elevators and some unique guest room layouts are not the norm today but we rather like it that way. We are very proud of our history and our property. Again, I'm sorry the additional value adds we provide didn't resonate with you. Regards, Kevin Scott General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Red Deer

Great location, itty bitty living space.

Posted 26-Jul-2014
Pros: The retro door photos.
Cons: I have stayed in hotels where staff go out of their way to help you. This staff always seemed to be so very busy that this was not possible.
Location: We purchased the City Pass and did all the attraction in it, we walked Pike's Place Market, a Savoury Seattle food tour, shopped at Macy's, Duck Tour.
Our room was awesome. Quaint and small but perfect. The bathroom was quite small which was the only draw back. Loved the doors as every one had an old black and white picture on it. This hotel was walking distance from everything, there is no need to go to the gym if you stay here. I would definitely stay here again.
Comment from Hotel Management
30-Jul-2014 by Kevin, Hotel Management
Hey there Kim, Right on! We are so excited to hear your comments about our location, design and decor throughout the hotel. We cannot wait to welcome you back. Until next time! Cheers, Kevin Scott General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from SD, CA

Fancy hotel, misses small details.

Posted 22-Jul-2014
Great atmosphere, very comfortable and great overall design. LOVED the free happy hour that happens everyday. Room was very clean but found the towels to very worn down and sheets to have holes in them. Service and staff were all incredible. Great location to everything downtown. They have a great text message service so you can easily text them about small problems or questions.
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Posted 17-Jul-2014
Love the staff. The text feature for concierge is amazing and convenient. Plus happy hour in the lounge at 5:30 everyday. LOVE the Max.
Comment from Hotel Management
19-Jul-2014 by Kevin, Hotel Management
Chelsea, Thank you for the rocking review! We are stoked to hear that you enjoyed our texting service and craft beer hour. More good things to come so hope to see you soon. Cheers, Kevin Scott General Manager
3 out of 5
by A verified traveller from R

The hotel's website exaggerated the accommodation

Posted 14-Jul-2014
Great location of hotel. Very, very cramped rooms and tiny, tiny washrooms. Not what was advertised on your website. Very disappointed with size of room. :-( Staff were not accommodating when I expressed my disappointment in our room. Will not be back and will not recommend favourably to others.
Comment from Hotel Management
15-Jul-2014 by Kevin, Hotel Management
Barbara, Hello there and thank you for staying with us! Furthermore, thank you for taking the time so share your thoughts. I'm sorry to hear that you felt that we were misleading you. In no way was this our goal. On the contrary, we believe we do a good job at informing our guests of exactly what you will receive when staying with us. A funky room in an older Seattle hotel that celebrates local art, music, food and beer. Again, I'm sorry that this was not the experience that you had and thank you for your time. Regards, Kevin Scott General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, walking distance to most things

Posted 13-Jul-2014
Stayed for two nights and had a magnificent time. I was able to walk to all areas of the city that I wanted to. I definitely recommend this hotel to anyone that wants to go to Pike St. Public Market. Its an easy walk down and only takes about 15 minutes.
5 out of 5
Recommended
for Everyone
by A verified traveller from Honolulu

Youthful decor with staff who cater to all ages

Posted 02-Jul-2014
Pros: The fun decor and the great staff
Cons: A little pricey
Location: Close to downtown - everything is an easy walk.
Only stayed one night in this youthful and upbeat hotel centrally located to downtown Seattle. My only disappointment was that there was a private party taking place in the cafe/ bar and I was unable to go there for a glass of wine. However, one of the hotel staff walked with me to a nearby restaurant bar to check if they were serving. That was very much appreciated. All the staff was gracious in this way.
2 out of 5
by A verified traveller

Posted 30-Jun-2014
Not what was expected. Parking is $33 a day... Small rooms, older forniture
Comment from Hotel Management
19-Jul-2014 by Kevin, Hotel Management
Hey there! Sorry to hear that we weren't what you had expected. We hate hearing that. Please know that we are changing up some things in the next month which should help future guests know exactly what to expect when they walk through our doors. Hope you stay tuned and check back soon. Regards, Kevin Scott General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Burke, VA

Max hotel

Posted 29-Jun-2014
Pros: Location
Cons: Add MyPillows to room.
Location: Good restaurants, shopping and 10 minute walk to concert hall and Pikes Market.
Very convenient location, clean, comfortable, good service and free beer happy hour 7 days a week.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Clean , comfortable ,overall very nice experience.

Posted 29-Jun-2014
Comfortable bed , quite environment , I would agree with the 3.9 point rating. The restroom is a bite small not much room to move. I like everything else so I would come back again.