Ratings based on 2,100 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2015
The staff learns your name from check in to check out.. Super friendly and helpful! Highly recommend this hotel... Will definitely return in the near future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Great hotel, great location

Posted 29-Mar-2015
I stayed here for a week on business and couldn't have been happier. Location is central downtown Seattle so short walking distance to lots of great areas. Very friendly staff always willing to help, would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Boutique hotel in central seattle

Posted 28-Mar-2015
A really nice boutique hotel with very friendly staff in a great location. the restaurant attached is also good for breakfast.
3 out of 5
by A verified traveller

Decent location & good pillows...that's it.

Posted 25-Mar-2015
Staff was very lackadaisical. Hotel has valet parking only for $45 a day and they only have one valet attendant so you end up waiting a very long time for them to retrieve your car. The hotel has two 4ft x 4ft elevators for the whole place so at one point we had a crowd of people on our floor waiting 10min for an elevator and some of us just ended up taking 9 flights of stairs to avoid waiting any longer. The rooms are tiny but the beds/pillows were decent. Proximity to the market is pretty good and they're a pet friendly hotel. If you stay here and have a car, park in the lot across the street and leave early to account for the elevator wait time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2015
Cool old building with a modern eclectic feel. Small rooms, but comfortable and clean. Staff was overly kind and helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Austin

Best customer service! & special perks!

Posted 24-Mar-2015
LOVED the free beer happy hour! & the next morning bloody mary & coffee cart! while waiting for my airport shuttle ! Rocked!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Poulsbo, WA

Take Care to LOCK your Door!

Posted 22-Mar-2015
Pros: The restaurant is wonderful.
Cons: Employees could use some training on the room keys.
Location: The location is great and near the shopping and entertainment. Parking is a pain but that way throughout Seattle.
The room was very nice. Everyone was friendly and the food is fantastic. Just be sure to lock and latch your door. Someone had their key set up for our already occupied room. We were in bed when they came to our door and frightened the crap out of us. I know accidents happen but this was not a good one and totally inexcusable. We could not get back to sleep!
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location, disappointing room

Posted 17-Mar-2015
Pros: The location, valets and the check in staff was helpful
Cons: The malfunctioning bathtub. The paint fumes in the room.
Location and customer service were excellent, especially the cheerful valets. What wasn't so excellent was the very strong smell of acetone in our room which we assume was from a recent paint job. The other issue that put a damper on our otherwise lovely hotel experience was within minutes of my morning shower I found myself ankle deep in the soap scum and filth of the previous guest as the tub backed up on itself. I told the reception upon check out and they seemed mildly concerned.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Port Townsend

city hotel

Posted 13-Mar-2015
Pros: location and look of room and look of entry and bar
Cons: options for parking
Location: shopping, Pike Place Market
location good, staff friendly, room clean, nice bar and restaurant
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Convenient room for one

Posted 08-Mar-2015
Pros: Location
Location: Easty ro reach near the end of the Light Rail from the airport.
As usual, the room, though very small, was cleverly appointed and just right for me, a single traveler.