Courtyard

Reviews of Ameniti Bay, BW Signature Collection

2.5 out of 5
Ameniti Bay, BW Signature Collection
5985 Brookhill Boulevard, 5985, Sarasota, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 805 out of 1002 reviews" "
Rating 8 - Good. 139 out of 1002 reviews" "
Rating 6 - Okay. 27 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mujo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a car to get to nice dining places
Stayed 2 nights in May 2024
Response from Lynn on 19 May 2024
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to seeing you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice but it’s in a very congested area at certain times
Stayed 2 nights in Feb 2024
Response from Lynn on 13 May 2024
Robert,We are very appreciative that you returned our survey. Hearing that you enjoyed our hotel is wonderful. I wish I could help with traffic, it does get busy in Sarasota! We do hope you will visit us again. Thank you.

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2024
Response from Lynn on 17 May 2024
Thank you for the 5 out of 5 rating! We're thrilled to hear you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, people and facilities. We'll be back in a few months and will be staying here again!!
Stayed 1 night in Apr 2024

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 5 nights in Apr 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

JAMIE

Stayed 2 nights in Apr 2024
Response from Lynn on 14 May 2024
Hi Jamie,Thank you for providing us feedback. We rely on your observations to make sure our guest's expectations are always met. We look forward to seeing you soon.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great value,
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean , roomy
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again
Stayed 4 nights in Mar 2024
Response from Selena on 21 Apr 2024
We hope to have the pleasure of welcoming you back to Ameniti Bay Hotel & Suites in the near future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know by reaching out to us directly.

10/10 Excellent

JUDY

Liked: Staff & service, property conditions & facilities
Nice large rooms. Loved having the sofa and ottoman’s
Stayed 3 nights in Apr 2024
Response from Selena on 16 Apr 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our spacious rooms and appreciated the comfort of the sofa and ottomans. Our aim is to provide our guests with a relaxing and enjoyable stay, and it's great to know that we hit the mark with you. We hope to welcome you back to Ameniti Bay Hotel & Suites soon for another wonderful stay!

10/10 Excellent

Keila, Union

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. It was very clean. The staff were friendly and helpful. I will definitely recommend it.
Stayed 6 nights in Mar 2024
Response from Selena on 16 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing stay at Ameniti Bay Hotel & Suites. Maintaining cleanliness and providing friendly and helpful service are top priorities for us, and we're delighted that you noticed and appreciated our efforts. We truly appreciate your recommendation and look forward to welcoming you back again soon!

10/10 Excellent

Celestino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new look and smell. Smart and attentive staff. Safe area.
Stayed 1 night in Apr 2024
Response from Selena on 7 Apr 2024
Thank you very much for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed our brand new look and appreciated the fresh ambiance. Providing a welcoming environment for our guests is a top priority, and we're delighted that you found our staff to be smart and attentive.

10/10 Excellent

Valdas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Mar 2024
Response from Lynn on 30 Mar 2024
Thank you for staying with us. We appreciate your feedback and look forward to your next stay.Best,Lynnloldmixon@amenitibayhotel.com Front Desk Supervisor

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024
Response from Selena on 26 Mar 2024
Thank you so much for taking the time to share your experience at Ameniti Bay Hotel & Suites! We are thrilled to hear that you had such a fantastic stay with us and that you found our amenities and services to your liking.

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Selena on 20 Mar 2024
Your kind review is truly appreciated as we strive to deliver exceptional service to each and every guest

6/10 Okay

Henry Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaning staff was great. Did a great job keeping our room clean and were very friendly. The room itself is nothing special, but being clean earns it two thumbs up. The shower pressure was also outstanding. The pool across the parking lot was very nice too. Nice lounge seating and Billys Tiki Bar was cool too. There's also a bunch of restaurants and shops nearby. Easy driving distance to a lot amenities. Pound for pound, for a 2/3 star hotel, should be getting 5/5 but it won't because despite reserving a room with 2 Queen beds a month in advance, when we arrived the concierge told me they overbooked those rooms so they put us in a King and pull-out. I realize this is 1st-world issue territory, but when someone RESERVES a room with 2 queens then that room should be held for them. Especially when I'd bet my last dollar that I reserved my room earlier than most. The next morning I asked the same concierge if any 2 queen rooms had opened up for us to switch and without checking the system concluded there was not. Later that afternoon a parent and child checked in. I overheard her say it was for a 2 queen room. Why couldn't they have moved us to that room and this person to our room? No effort was made to correct their mistake. In the future, maybe not overbook just so you can fill your least-desirable rooms and screw someone else over.
Stayed 3 nights in Mar 2024
Response from Selena on 20 Mar 2024
We want to clarify that while we do our best to accommodate guests' requests for specific room types, room and bed types are not guaranteed when booking through a third party. We understand your disappointment, and we regret any miscommunication or inconvenience that occurred during your stay.

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and just as expected from the pictures. Staff was friendly
Stayed 1 night in Mar 2024
Response from Selena on 20 Mar 2024
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our property clean and that it lived up to your expectations based on the pictures.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and the property is fairly new and clean. It’s located right off I-75 and is easy to get to. The rooms are very spacious, beds are comfortable, and the common areas are in good condition.
Stayed 1 night in Mar 2024
Response from Selena on 20 Mar 2024
We're pleased that you found our location convenient and easily accessible from I-75. We strive to provide a convenient and hassle-free experience for our guests, and it's rewarding to know that we succeeded in this aspect.

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and we had a great night sleep!
Response from Selena on 20 Mar 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our delicious breakfast and had a great night's sleep during your stay at our hotel.

6/10 Okay

Stefano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
just an average stay to spend a weekend near the beaches. not worth the cost.
Stayed 1 night in Mar 2024
Response from Selena on 20 Mar 2024
We understand your concern regarding the cost, and we continuously strive to offer competitive pricing while maintaining the quality of our services and amenities. We apologize if you felt that the value did not match the cost during your stay.

10/10 Excellent

Marie

Travelled with partner
Very clean
Stayed 7 nights in Feb 2024
Response from Selena on 10 Mar 2024
Thank you so much for your glowing review of Ameniti Bay Hotel & Suites! We are thrilled to hear that you had a perfect 5-star experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we were able to meet and exceed your expectations. Your feedback means the world to us, and we truly appreciate you taking the time to share your positive experience. We can't wait to welcome you back for another fantastic stay in the future!

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Selena on 10 Mar 2024
Thank you so much for your glowing 10/10 review of Ameniti Bay Hotel & Suites! We're thrilled to hear that you had such a fantastic experience during your stay. Providing top-notch service and amenities is always our goal, and we're delighted that we could exceed your expectations. Your kind review means a lot to us and serve as motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 3 nights in Feb 2024
Response from Selena on 4 Mar 2024
We greatly appreciate your positive feedback regarding your experience at Ameniti Bay Hotel & Suites! Providing excellent service is our top priority, and we are thrilled to hear that our staff met your expectations. Your kind words will serve as encouragement to our team to continue delivering exceptional hospitality to all our guests. We look forward to welcoming you back on your next visit!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early and they got us right into a room.
Stayed 1 night in Mar 2024
Response from Selena on 2 Mar 2024
We're thrilled to hear that you had a positive experience with our early check-in process at Ameniti Bay Hotel & Suites! We look forward to welcoming you back in the future!

10/10 Excellent

Dana, The Villages

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is well kept. Very clean, modern and the staff was wonderful.
Stayed 1 night in Feb 2024
Response from Selena on 2 Mar 2024
We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to our hotel in the near future. Please don't hesitate to reach out to us directly if there's anything we can do to make your next stay even more enjoyable.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Selena on 2 Mar 2024
Delivering a five-star experience is always our goal, and we are delighted to know that we succeeded in providing you with exceptional service and accommodations. Your kind words about our staff mean a lot to us, as we strive to ensure every guest feels welcomed and valued

10/10 Excellent

Scott

Stayed 5 nights in Feb 2024
Response from Selena on 2 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at our hotel.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Selena on 2 Mar 2024
Delivering a five-star experience is always our goal, and we are delighted to know that we succeeded in providing you with exceptional service and accommodations.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, beautiful, clean, big room with high ceiling, nice pool and exercise room. Unbelievable breakfast much more than the usual "continental" they served eggs, sausage, pancakes, potatoes, was like a restaurant.
Stayed 1 night in Feb 2024
Response from Selena on 2 Mar 2024
We hope to have the pleasure of welcoming you back again soon for another fantastic stay. If there's anything more we can do to enhance your experience next time, please don't hesitate to reach out to us directly.

10/10 Excellent

Hordson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Selena on 2 Mar 2024
Thank you so much for taking the time to leave such a wonderful review of your recent stay at Ameniti Bay Hotel & Suites!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Feb 2024
Response from Selena on 2 Mar 2024
Providing excellent value for our guests is a top priority for us, and we're thrilled that you felt you received just that during your time with us.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Pool very nice
Stayed 6 nights in Feb 2024
Response from Selena on 11 Feb 2024
It's wonderful to hear that you enjoyed our pool area! We strive to provide a relaxing and enjoyable atmosphere for our guests to unwind and make the most of their time with us.

10/10 Excellent

Tammy

Stayed 2 nights in Feb 2024
Response from Selena on 11 Feb 2024
We appreciate your feedback and hope to welcome you back again soon for another fantastic stay.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Selena on 11 Feb 2024
Your satisfaction is of utmost importance to us, and we are grateful for your acknowledgment of our efforts. We are continuously striving to enhance our services and amenities to ensure that each guest's experience exceeds expectations.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Fair pricing
Stayed 1 night in Jan 2024
Response from Selena on 11 Feb 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found our staff to be friendly and helpful. Providing excellent service and ensuring our guests feel welcome is our top priority, so it's truly gratifying to receive your positive feedback in this regard.

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I believe that the absence of grab bars in the tub will lead to a serious fall. This issue could be solved by installation of two inexpensive grab bars. I would not return to your hotel unless I was assured the tubs were safer.
Stayed 2 nights in Feb 2024
Response from Selena on 4 Feb 2024
Thank you for taking the time to share your feedback about your recent stay at Ameniti Bay Hotel & Suites. We appreciate your input as it helps us enhance our guests' experiences.We do offer ADA (Americans with Disabilities Act) compliant rooms that are equipped with grab bars to ensure the safety of our guests. In your future visits, we recommend reserving one of our ADA rooms to address your specific safety concerns. Our team is more than happy to assist you in securing the right accommodations that meet your needs and preferences.

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Lynn on 9 May 2024
Gabriela,Thank you for staying with us! We appreciate you taking the time to return our survey and expressing your satisfaction. We look forward to your next visit to Sarasota.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here! Rooms clean, pool and tiki bar is wonderful, easy access to everything!!
Stayed 3 nights in Jan 2024
Response from Selena on 21 Jan 2024
We appreciate your loyalty and are thrilled to hear that you always choose to stay with us! It's wonderful to know that you find our rooms clean and enjoy the fantastic amenities like the pool and tiki bar. We aim to provide easy access to everything for our guests. Thank you for your kind words, and we look forward to welcoming you back on your next visit!

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Selena on 15 Jan 2024
Thank you so much for taking the time to share your thoughts on your recent stay at Ameniti Bay Hotel & Suites. We appreciate your feedback and are thrilled to hear that your overall experience was positive.

8/10 Good

Dwight A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Selena on 12 Jan 2024
Thank you for taking the time to share your feedback on your recent stay at Ameniti Bay Hotel & Suites. We appreciate your honest review and are delighted to hear that your experience was generally positive.

10/10 Excellent

Timothy A

Stayed 2 nights in Jan 2024
Response from Selena on 31 Jan 2024
We are delighted that you found our amenities and services to your satisfaction. Providing exceptional hospitality is our top priority, and it is rewarding to know that our efforts contributed to your overall satisfaction.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and reasonably priced for a comfortable business stay.
Stayed 1 night in Jan 2024
Response from Selena on 12 Jan 2024
Ensuring a comfortable and affordable experience for our guests, especially those traveling for business, is one of our top priorities. We are pleased to know that we met your expectations in this regard.

10/10 Excellent

Caryn

Stayed 2 nights in Dec 2023
Response from Selena on 12 Jan 2024
Your feedback is valuable to us, and we appreciate your acknowledgment of our efforts. If there's anything specific that stood out during your stay or any suggestions you may have for improvement, please feel free to contact us directly.

10/10 Excellent

Lili

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Selena on 7 Jan 2024
We're thrilled that you had such a positive experience, and we truly appreciate your kind review. If there's anything specific you loved about your stay or any suggestions you may have for improvement, please contact us directly.

8/10 Good

Verben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Selena on 7 Jan 2024
Thank you for taking the time to share your experience with Ameniti Bay Hotel & Suites. We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit!

10/10 Excellent

Sivaram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Selena on 7 Jan 2024
We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything we can do to make your future stays even more enjoyable.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Selena on 30 Dec 2023
Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable. Your positive feedback motivates us to continue delivering top-notch hospitality to all our guests.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean and very convenient to I75
Stayed 1 night in Dec 2023
Response from Selena on 30 Dec 2023
We hope to have the pleasure of welcoming you back to Magnolia Pointe Hotel in the future. We appreciate your support and look forward to serving you again.