Property amenity
Check availability

Reviews of The STAY SAPPORO - Hostel

2 out of 5
The STAY SAPPORO - Hostel
1008-10 Minami 5 Nishi 9, Chuo-ku, Sapporo, Hokkaido

Reviews

8.2

Very good

Rating 10 - Excellent. 193 out of 516 reviews" "
Rating 8 - Good. 216 out of 516 reviews" "
Rating 6 - Okay. 79 out of 516 reviews" "
Rating 4 - Poor. 18 out of 516 reviews" "
Rating 2 - Terrible. 10 out of 516 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Affordable stay close within walking distance to Suskino Station, facilities are clean. Things to note: bed spaces can be a bit small depending on which room/arrangement and in room space for luggage/clothes drying may be limited. Overall, great place to stay, easy to meet people in lobby, convenient conbinis (7-11, Family Mart) and walking distance to well rated restaurants e.g. Ramai Sapporo Chuo, Ramen spots and Sandria (24/7 Sandwich Spot). During winter, suggested being careful since footpath can be iced up.
Stayed 6 nights in Dec 2023

10/10 Excellent

Maya Dewi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, especially for backpacker
Excellent! Clean, comfortable, close to kombini and stations.
Stayed 2 nights in Jun 2023

2/10 Terrible

Melodelgado

Disliked: Cleanliness, staff & service, property conditions & facilities
After arriving to the Stay at Sapporo i was left ringing the door bell and praying that someone would open the door. No indications for gow to proceed. My only recourse was to seek refuge in a nearby hotel. Can you please refund my money?
Stayed 1 night in Jun 2023

6/10 Okay

Dan

Travelled with partner
Location was not bad. Room was really small so it was hard to keep clean with very limited space to put suitcase, shoes, etc. The bathrooms are shared but clean.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jude Eliazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff. 😁 The building is kept clean at all times.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I loved was the staff and their willingness to accommodate me in when I was in rather a pickle. I had reserved my date incorrectly and had nowhere else to stay after flying to Sapporo and dealing with heavy snowfall. After the concierge made some calls, she was able to get me a private room for the majority of my stay. Unfortunately, also due to some inconsistency with my calendar and plans, I had caused a bit of trouble when I had not changed to a regular bunk my last day and the staff had to collect all my belongings and move them out so they could clean the room, all while I was galavanting at the snow festival.
Stayed 4 nights in Feb 2020
Response from Irvand on 8 Mar 2020
Thank you for your feedback. Hope you had fun at the snow festival. Good luck to you and hope to see you again!

10/10 Excellent

irlanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff
Cozy and clean!
Stayed 3 nights in Feb 2020
Response from Irvand on 17 Feb 2020
Thank you!!! Hope to see you again!!!

10/10 Excellent

Karen, Tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it for the price. I enjoyed my stay at this place!
Stayed 5 nights in Feb 2020
Response from Irvand on 8 Mar 2020
Thank you! Hope you had a good time here. See you again!!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean rooms, friendly staff, and good location. 1000 yen deposit for your room key so make sure you've got cash
Stayed 3 nights in Jan 2020
Response from Irvand on 8 Mar 2020
Thank you for the feedback! hope you had a good here! see you again!

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Helpful staff, walkable location to the station, comfortable communal area
Stayed 2 nights in Sep 2019
Response from Irvandy on 23 Oct 2019
Thank you for your Feedback. We hope you had a great time in Sapporo.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plafe is good! But if you are sensitive to noise or need good rest at night, then it is better to book a hotel. Some guests could be too noisy ESPECIALLY AT NIGHT, rolling their bags or packing and unpacking. The staff were very kind. No bad feelings towards the facility.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Is quite dirty by Japanese standards. The bathrooms and common areas are quite dirty. Location is on a very quiet street. Is about 10 minutes walk to Susukino but the few streets you need to walk to are quiet at night. Dormitory room feels like sleeping in a wooden coffin.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean and comfortable.
Stayed 2 nights in May 2019
Response from Irvand on 4 Jun 2019
Thank you for your feedback! Hope to see you again at The Stay Sapporo!

8/10 Good

Frank, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frill value for money accommodation strategically located close in the heart of Susukino district.
Stayed 2 nights in Apr 2019
Response from Staff, Irvand on 15 May 2019
Thank you for your feedback. hope you had a great time here in Sapporo. We apologize if there were any inconveniences during your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel was great. Love design and serving of staffs. However, I think it was quite far from the subway station.
Stayed 2 nights in Feb 2019
Response from Irvand on 26 Apr 2019
Thank you for your feedback. Hope you had a lovely time in Sapporo. See you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern hostel with good kitchen facilities and free tea and coffee
Stayed 2 nights in Feb 2019

8/10 Good

Évelyne

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not bad!
Pleasant stay here in a nicely designed and decorated hostel with very professional staff. Beds are comfortable and showers work great. What I disliked about this place was how dependent guests are on a single elevator and it is programmed to always stop at fl3 on its way up and down, slows everything down. The 10th floor kitchen is okay but lacks some important cutlery like knives and spoons.
Stayed 8 nights in Jan 2019

8/10 Good

WAI CHOI

Liked: Staff & service
Stayed 5 nights in Jan 2019

8/10 Good

KeatFoong, Penang, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first time I choose the hostel and the room even were small but the cleanliness is unexpected as what I am think of. I will recommended to my friend if they are going to travel in Hokkaido, Japan.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room a little tight once all were in there with bags. Overall a very pleasant and enjoyable stay!
Stayed 1 night in Dec 2018

8/10 Good

Hafizah, Sapporo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s close to SUSUKINO station. About 10 mins walk and the room and facilities are really clean. They have 2 lounges for you to hangout and also if you’re Muslim they have Muslim only utensils for you to use for cooking. I had an enjoyable time staying here. Thanks
Stayed 4 nights in Nov 2018

10/10 Excellent

Hui Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean, quiet and comfortable, especially since my bed was on the lower level and slightly bigger. The lounges were beautiful and great for chilling as they were not crowded. It is not as sociable as the other hostels in Japan I’ve been at but it could just be the profile of those staying while I was there. In all, a great and affordable place to stay in Sapporo!
Stayed 2 nights in Nov 2018
Response from Irvandy on 29 Nov 2018
Hi, Thank you for sharing your experience during your stay at The Stay Sapporo. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Aun, Bkk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good but a little bit far from subway
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small room, but not much needed to just sleep in. great staff and location! :D
Stayed 2 nights in Oct 2018

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at The Stay
Incredible staff with good English skills, beautiful facilities for a hostel, and of course, very clean. The beds were comfortable, had reading lights, outlets for electronics, and a safe in the "pod", as well as curtains. The bathrooms and showers were immaculate, and the common space / kitchen was comfortable and open and light.
Stayed 2 nights in Sep 2018
Response from Irvandy on 21 Nov 2018
Thank you for staying with us! We look forward to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real chill
This was a really nice space with a lounge that was nice to chill at till late. The staff were really friendly and helped us with all our queries and even recommendations for food places. Pizza Joint Pike downstairs has delicious pizzas and good craft beers too!
Stayed 2 nights in Sep 2018

8/10 Good

Irinaz, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Female dorm too small. Mixed bathroom with male, not just for female
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location to enjoy Sapporo
Clean room, helpful staff, enjoy almost everything in Sapporo by walking
Stayed 2 nights in Aug 2018

6/10 Okay

Anna

Liked: Property conditions & facilities
Not really near to the subway station
It takes minimum 10 minutes walk to the subway station and susukino and 15-20 minutes walk to the airport bus station. Simple and budget hostel. Only 1 hair dryer each floor and the hair dryer speed very slow. It placed beside the basin and many hair dropped into the basin after some guests used it. The dustbin always full and does not clearly mentioned what to throw inside. During check in, the staff is a newbie and unable to communicate well in English. The room air conditioning is centralized and the temperate is controlled by the reception. So if you feel hot you have to go down to the reception and request to tune the temperature. The reception counter will close at midnight, so please make sure you go down to the reception to request before they close..
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor WiFi. Good stay
Stayed 4 nights in Mar 2018

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location and walkable to the main area. Cozy and modern hostel. Room is a little bit squeezy for 2 pax but it is ok for 1 night. Toilet and bathing rooms are comfortable and clean! Heater throughout the building made the stay comfortable as well. Staff were friendly and spoke good english.
Stayed 1 night in Oct 2017

6/10 Okay

Kittikorn

Disliked: Staff & service, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

NgocHaThu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hokkaido trip
Overall staffs were very helpful and place was very clean and tidy. Satified with the overall conditions
Stayed 5 nights in Aug 2017

10/10 Excellent

lin, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near susukino
Good location near susukino St. comfort and nice staff I can walk to the tanuki koji about 5 min and walk to odori park about 7 min
Stayed 1 night in Jul 2017

8/10 Good

Khoo

Liked: Cleanliness
Disliked: Room comfort
Very clean but family room small.
Stayed 2 nights in Jun 2017

8/10 Good

taaryn

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jenny , Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel in Sapporo
I have stayed at this hostel, twice! Very clean facility, friendly and helpful staff; Chiori, Hoyong, Marina and Ryosuke, thank you. The location is perfectly situated in Susukino, cozy lobby, and nice kitchen. I will recommend this hostel to all!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cheap hotel
We live at B type room for 5 person...its too small to put our luggages....

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean and convenient Guest House
I loved my stay at The Stay Sapporo! The room was a lot smaller and more bare than I expected, so that was something that we had to deal with. The room doesn't even have a table of any kind, just enough room for the beds. That said, the room and the rest of the building is very clean and up to date. Showers, toilets, and other facilities were all very clean. The toilet was way too cold. I'm assuming there is no heat for the toilets, so I think the temperature in the toilet room was freezing. The staff was all super friendly and all spoke good English. We were able to attend a New Year's party put on by the house just after checking in. We met such great people both working and living at The Stay Sapporo. Of course, the best part is the location. It's not right in Susukino, but it's just a short 10-15 minute walk away. Certainly withing walking distance.