Reception

Reviews of Hotel Livemax Chitose

2.5 out of 5
Hotel Livemax Chitose
3-14-1 Shimizu-cho, Chitose, Hokkaido

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 222 reviews" "
Rating 8 - Good. 75 out of 222 reviews" "
Rating 6 - Okay. 47 out of 222 reviews" "
Rating 4 - Poor. 19 out of 222 reviews" "
Rating 2 - Terrible. 25 out of 222 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, equipped with kettle, refrigerator & microwave. JR Chitose station is 10 minutes walk.
Stayed 4 nights in Dec 2023

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Maria Nina Madrio

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Little old but clean room still. Not so far from station, and you can board buses toward the airport.
Stayed 1 night in Jun 2021
Response from Hotel Livemax Chitose Accommodation Division on 9 Jun 2021
Thank you for using Hotel Livemax Chitose. We are very pleased with the satisfaction of all the staff. We would appreciate it if you could consider using our hotel when you visit Chitose. We look forward to seeing you again.

10/10 Excellent

MommyMam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean hotel. Very close to the airport. Highly recommend
Stayed 1 night in Feb 2020

2/10 Terrible

Scott, Canada

Travelled with group
Disliked: Staff & service
I tried to change my booking date (moments after I hit submit) as it was accidentally booked on the wrong day, and they have yet to refund the date. As of now, very unimpressed with the customer service of this hotel. If the refund comes in for the changed dates, will take comment down and reconsider my opinion of the hotel once I show actually show up later this month...
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is quite simple, tidy and somewhat aged.
Stayed 1 night in Jan 2020

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service
The hotel located 10mins away fr the train station, and got many small restaurant nearby.
Stayed 1 night in Dec 2019

8/10 Good

Adele, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
- Nice hotel - Friendly front desk, but they seem conversant in English for check-in dialogue only - spacious room - slightly tiny bathroom - nice hotel breakfast, it seems like local home cooked food which was very nice (I don't fancy five star hotel's buffet) - only thing is the hotel is abt 500m away from the JR stn; abit of a challenge lugging your luggage to/from the JR stn
Stayed 1 night in Oct 2017

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise in Chitose!
Although it was a short stay, arrived late and left early, I would definitely go back when I need to go to Chitose. I will check in early next time and try some of the local eateries and bars. All in all, very satisfied with our stay.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
Budget Hotel. Good Location but everything else no
Location was ok. Wifi works. parking cost 1000Yen. ARoims old and needs refurbishment. Breakfast was poor. ....really poor. Won't return.

10/10 Excellent

Cal, tokyo, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy place close to the airport
This hotel was nice enough, had everything you can expect from a hotel in Japan. The free breakfast was great even though the guy at the front desk told me not to expect much. The location is near several girls bars and clubs so I wouldn't recommend having kids out of your sight for long in the neighborhood. Anyways, great hotel, amazing staff and good breakfast all 2 stops from the airport

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to airport
nice hotel. close to train station and near to chitose airport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good place to stay! Highly recommend

8/10 Good

Janson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night. Big beds and big room compared to other hotels in Japan.

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Hotel was good and within walking distance to the train station and only about a $15 cab ride to the airport!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
very close from the airport!! However i heard many strange noises (water boiler,...?) which made hard to sleep well.

6/10 Okay

Verified traveller

Clean Room and good Wifi
Place is ok for the price with pretty large room and good wifi

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bargain with terrific breakfast
It was a perfectly pleasant stay and for the price a great bargain! Although it is a bit "old school" as far as decor, it is centrally located, it's just a ten minute walk to downtown Chitose with shops, restaurants and the train station. It was very quiet and the highlight of Livemax was definitely the attentive, friendly and helpful staff who went above and beyond to help us with anything we needed and the breakfast. The breakfast was traditional Japanese buffet style with some of the most delicious food I've ever had with a hotel breakfast - worth the price just for that! Overall, I would stay again and recommend it for people on a budget for a quick in and out trip of Chitose.

6/10 Okay

Wai Ching

Disliked: Cleanliness, room comfort
Staff is nice but dont speak Engish. Room is very
Room rate is expensive and didnt worth for money.

4/10 Poor

ciney, singapore

Disliked: Property conditions & facilities, room comfort
Room
Small room, toilet small. Bed not comfortable . Clean rooms. Location ok.

8/10 Good

Tai-Yuan

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Joo Yee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was smelly. tidy space.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Nice location. Rooms are big and comfortable. Didn't expect such a good quality for this price.

8/10 Good

Verified traveller

Liked: Staff & service
Super cheap, all mod cons
Not the quietest room, but good links to airport via "limousine" bus if going early, 10 min walk from chitose station. really cheap, didnt try the breakfast as had to leave early for a flight.

10/10 Excellent

Owen, New Zealand orignally, but currently London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Good sized room with 2 double beds, hotel staff was very helpful in ordering me a taxi for the morning. It seems that not many foreigners stay in this area, or at least they weren't out on the streets when we were, but that added a lot more to the feel and culture of the place. Finding a restaurant to eat in was interesting, but very fun. We found a place where no one spoke any English, but they had 1 Enlish menu. Ordering took some time, but was well worth it. The food was amazing and the sake was the best I've ever tasted. The hotel is situated right on the edge of the red light district which looked to be only one street. We (3 guys) walked down it on the way to dinner and no one was pushy. We were only approached by one guy asking us what we wanted, we told him we were after food and he left us alone. There's an alcohol store on the corner just a few shops away. The overall neighbourhood felt very safe. Hotel staff were very friendly and helpful. They spoke very little English, but they spoke enough for a a cheap hotel reception. They were able to book me a taxi for the morning and they gave me directions to my friends hotel not far away. hotels.com told me the hotel reception was only open from 7am until 11pm. This is wrong. I got home close to midnight and someone was there, and I left at 630am and there was someone there.

10/10 Excellent

W.F., Shah Alam Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel.
Livemax hotel is a little difficult to find as it is not on the main road. The staff is friendly and helpful. The room is spacious, clean and comfortable. The room amenities are adequate. We booked the room for 1night inclusive of breakfast but was unable have it before we left as we had to make our way to the airport. The breakfast is at 6.30am. The walk to the JR station took us about 15 minutes and our flight was very early. We stayed in Sapporo for 5 days and thought it would be better if we stayed in Chitose the last day, nearer to the airport. Chitose is a quiet town but looking for food is fairly easy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kent, niseko

Liked: Cleanliness, staff & service, property conditions & facilities
great
bed was a little hard

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical
Convenient and comfortable for transit from airport

4/10 Poor

Yuya, Yokohama-shi

Disliked: Cleanliness, amenities, property conditions & facilities
The facility is old. It's cheap and convenient if you just sleep.
Stayed 6 nights in May 2024

4/10 Poor

???

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
カビが多く不衛生でした。
Stayed 1 night in Apr 2024

10/10 Excellent

kim

Stayed 1 night in Mar 2024

4/10 Poor

??

Disliked: Cleanliness, amenities, property conditions & facilities
特に風呂場がくさかった
Stayed 1 night in Mar 2024

10/10 Excellent

Tosio, Asahikawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

yoshizawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

RISA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワー
Stayed 1 night in Feb 2024

2/10 Terrible

Bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
二度と泊まりません。
Stayed 2 nights in Feb 2024

2/10 Terrible

MEGUMI

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
お値段を考えると多少の事は目をつぶることができますが、 それを踏まえても汚すぎます。バスルームがカビだらけな上に、トイレの洗浄ノズルの汚いこと!!!!! あんなに真っ黒なノズルは見たことがありません!!!!! あれでおしりは洗えません。 千歳でペット可の宿はここしかないので頑張ってほしいです!
Stayed 1 night in Jan 2024

8/10 Good

aki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここがリブマック?と思う程古い建物でした。空港近くで当日予約出来たのでとりあえずは良かったです。

6/10 Okay

じゅり

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
薄暗いし部屋も汚い。フロントの人の愛想も無い。 値段は安かったので我慢した。 飲食店が歩いていける距離にあるのは便利だった。
Stayed 1 night in Nov 2023

10/10 Excellent

リュウキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルでよかった
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Akari

Stayed 1 night in Sep 2023

4/10 Poor

HIDEKAZU

Stayed 2 nights in Sep 2023

6/10 Okay

Michio

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

tomomi

Travelled with family, Business traveller
Liked: Staff & service
ぐっすり眠れました。
Stayed 2 nights in Sep 2023

8/10 Good

JIAN YU

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023