Thank you for your positive feedback regarding our service and staff, particularly Jose, Juan, and Paco. We're thrilled to hear they provided you with excellent service. We are glad you enjoyed many other aspects of our property! We look forward to welcoming you back to Embassy Suites by Hilton Santa Ana Orange County Airport.

Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and found our hotel great, breakfast fantastic, and staff friendly. We apologize for the inconvenience you experienced with parking. We are reviewing our parking arrangements for potential future improvements, and your comments will be very helpful. We appreciate your input and hope to welcome you back soon.

Thank you for your feedback. We apologize for the issues you experienced with the refrigerator and toilet fill valve during your recent stay. This is not the level of comfort and convenience we aim to provide our guests.We will address these maintenance issues promptly to ensure they do not reoccur in the future. Your satisfaction is important to us, and we appreciate your understanding.

Thank you for your feedback. We sincerely apologize for your negative experience with our kitchen staff. Our goal is to provide outstanding service and a hospitable environment to all of our guests and we are sorry we let you down. We will address this issue to ensure better service in the future. We hope to one day welcome you back for a much improved stay. Thanks again

Thank you for sharing your experience. We apologize for the less than hospitable interaction with the breakfast staff and the inconvenience with the airport shuttle. Your feedback is important, and we will address these issues to improve our service. Thanks again!

Thank you for your feedback, Shaver. We're sorry to hear you were disappointed with the condition of some aspects of our hotel. We will take your comments under consideration as we consider options for improvement. We appreciate your kind words about our staff and hope we have the pleasure of welcoming you back soon.

Thanks for your excellent rating, David! We appreciate your loyalty and are delighted you enjoyed your stay. We look forward to welcoming you back soon.

Rajesh, thank you for taking the time to provide a rating. We are always striving to provide our guests with an even better experience so we'd love to hear what we did well and areas needing improvement. We hope to have the chance to welcome you back soon!

Thank you for your rating, Rodrigo! We hope we can earn a 5 out of 5 on your next visit!

It sounds like your stay fell short of expectations due to various issues with the property and services. Your feedback highlights areas where improvements are needed, and I'll ensure that your comments are shared with the management team for their attention and action. We apologize for the inconvenience and frustration you experienced during your stay. We hope you'll give us another opportunity to earn your loyalty on a future stay.

We're truly sorry to hear about the issues you experienced during your stay, Richard. This is certainly not the level of service we aim to provide. Your feedback is valuable to us, and we'll work diligently to address these issues to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

Leslie Ann, we're thrilled to hear that you had such a positive experience with us! Providing outstanding service is our priority, and we're delighted that we could exceed your expectations. Thank you for choosing us, and we look forward to welcoming you back in the future!

We're sorry for the cleanliness issue with your balcony, Tim. We'll make sure to address this promptly and ensure that our cleaning procedures are improved. Thank you for bringing this to our attention.

Pamela, we apologize for the inconvenience with the broken bathroom door and water damage, as well as the issues with the airport shuttle and locating the ice machine. We'll work to improve communication and address these concerns promptly. Thank you for your feedback.

We appreciate your positive feedback on the breakfast, lobby features, elevator, and staff. However, we apologize for the issues you experienced with the room, including maintenance and cleanliness concerns. Your feedback is valuable, and we will address these issues promptly to ensure a better experience for future guests. Thank you for bringing this to our attention.

We're delighted to hear that you found our staff friendly, rooms clean and spacious, and breakfast enjoyable during your stay with us. Providing a positive experience for our guests is always our top priority, and we're glad that we could meet your expectations in these aspects. Should you have any further feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know. We appreciate your kind words and look forward to welcoming you back again soon!

Natalie, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your spacious room, comfortable bed, delicious breakfast, and the indoor pool during your stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please let us know.

We're thrilled to hear that you had a wonderful experience during your stay, Irina! If there's anything specific that stood out to you or any staff member who went above and beyond, we'd love to hear about it. Your feedback helps us ensure that every guest has a fantastic stay.

Thank you for your feedback, Sourav. We appreciate your rating and are always looking for ways to improve our services. If there's anything specific you feel we could have done better, please don't hesitate to let us know. We hope to welcome you back for an even better experience in the future.

Thank you for your positive feedback, Angel! We're glad to hear that you found our staff friendly and the facility inviting. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back again soon!

Erin, we are so sorry to hear about the condition of your room. Thank you for recognizing our staff's efforts to assist you during your stay. Your feedback is important to us, and we will address the issues you mentioned to ensure a better experience for our guests in the future. If you decide to give us another chance, we hope to provide you with a much-improved stay.

Sonia, we appreciate your 5-star rating and are happy to hear you felt at home with us! We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

We appreciate your rating but are very sorry we didn't meet your expectations. We hope you'll give us another opportunity to provide you with a better stay and earn your loyalty.

We apologize for the inconvenience you experienced during your stay. Your feedback regarding the property's condition, including the pool area and breakfast buffet, is valuable to us, and we will address these issues with our team to ensure improvements are made. We appreciate your patience and hope to have the opportunity to welcome you back in the future with a better experience.

We're delighted to hear that you found our location convenient. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Thank you for your kind words! We're thrilled to hear that you enjoyed the beautiful lobby, central area, and cool elevators. We're glad you enjoyed the breakfast with cooked-to-order omelets and the nice happy hour. We take pride in our beautiful building and strive to provide a wonderful experience for all our guests. We hope to welcome you back soon for another enjoyable stay!

Thanks for your rating, Myra! We hope to provide you with an even better experience the next time you visit us.

We're truly sorry to hear about your disappointing experience during such a difficult time. It's unacceptable that your requests for basic amenities weren't met, and we apologize for the inconvenience and frustration it caused. We'll ensure that your feedback is shared with the relevant teams to prevent similar issues from occurring in the future. Please accept our sincere condolences for your loss, and thank you for bringing these issues to our attention.

Thank you for your feedback, Kaitlin. We hope to welcome you back for an even better visit.

Scott, we appreciate your feedback. We apologize for the inconvenience caused by the full trash receptacles and inoperable ice machines. Your comments have been noted, and we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention.

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Thanks, Latorsha. We appreciate your 5 star rating and are delighted you enjoyed your stay. We hope to welcome you back to our hotel the next time you have lodging needs in our area. Thanks again!

Juan, we're deeply sorry to hear about the inconvenience you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we apologize for falling short of your expectations. We have taken note of your feedback regarding the fire alarms, cleanliness issues, and the condition of the sofa bed mattress, and we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more pleasant stay.

We appreciate your feedback and are sorry to hear you were disappointed in your stay. We hope to have the opportunity to provide you with a better experience on a future stay.

Maria, thank you for the positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything else we can assist you with or if you have any feedback to share, please feel free to let us know.

Thank you for your feedback! We appreciate your loyalty and hope to have the opportunity to welcome you back soon.

Thank you for sharing your feedback regarding the parking situation. We apologize for the inconvenience you experienced in finding a spot, especially late at night. Your input is valuable, and we appreciate your understanding as we work to find a resolution to this issue.

We're sorry to hear that your experience fell short of expectations. We appreciate your feedback and apologize for any inconvenience caused during your stay. If there are specific issues you'd like us to address or if you have any further feedback, please feel free to let us know. We strive to improve and hope to have the opportunity to better serve you in the future.

Thank you for your feedback. We appreciate your compliments on our breakfast. We apologize for any inconvenience caused by the condition of the rooms. Rest assured, we are taking steps to address your concerns and improve the quality of our accommodations. We hope to have the opportunity to welcome you back and provide a better experience in the future.

We apologize for the disappointments you encountered during your stay. Your feedback is crucial, and we are addressing the issues raised to ensure improvements are made. We appreciate your kind words about our breakfast staff and front desk employees. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Thanks, Taylor! We are so glad you enjoyed your stay and hope you'll visit us again soon!

Don, we sincerely apologize for the inconvenience you experienced during your stay, including the difficulty with your room key and the missed shuttle to the airport. This is not the level of service we strive to provide, and we understand the frustration it caused, especially with the early morning timing and the number of guests involved. We are investigating these issues to prevent similar occurrences in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust on a future visit.

Youa, we thank you for your excellent rating! We love hearing that our guests had an excellent stay with us. Thank you for your loyalty and we hope to see you again soon.

Thank you, Mary! We are happy to hear you had an excellent stay and hope to have the pleasure of welcoming you back soon!

Thank you for your feedback regarding our hotel's location, Blanca. We're glad to hear that our convenient location met your needs. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your patronage.

Thank you for your feedback. We apologize for your disappointment and sincerely hope we have the opportunity to make things right on your next stay.

Thank you for your feedback, Franklin. We will take your concerns to heart and work to provide a better experience in the future.