Front of property – evening/night

Reviews of Hotel Palermo Suite

2.5 out of 5
Hotel Palermo Suite
Calle 19 No. 39-10 B, Palermo, San Juan de Pasto

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed here in early 2023 and enjoyed the hotel. So it made sense to stay once again in February 2024. However we were disappointed. The toilet seat was not attached to the toilet. There was a used bar of soap on the floor of the shower and its wrapper on the floor of the bathroom from previous guests. Finally, the shower drain was clogged which meant we needed to stop showering to keep the water from overflowing the shower basin.

2/10 Terrible

Maria feenanda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy satisfecho Una experiencia maravillosa en todo sentido, muy agradable estadía y muy buena atención, soy muy amables y serviciales en todo sentido Muy recomendable
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pequeño , limpio , cómodo , muy atentos .
Stayed 1 night in Nov 2021

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen sitio, excelente atención, ponen bolsas con agua caliente para calentar las camas, en la noche nos dieron agua de panela con queso, el desayuno muy bueno, muy tranquilo el sitio, y el personal excelente.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and cozy hotel in a residential area close to nice restaurants. Veru good service but there was an incident regarding room tax that should have been free for non colombian nationals, it was solved but affected and otherwise very good stay
Stayed 3 nights in Dec 2018

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Precio + comodidad + ubicacion balanceados
El hotel esta recien remodelado, habitaciones espaciosas, limpias con un toque moderno, cama comoda, baño impecable y moderno, desayuno incluido completo y rico, el wifi aunque tiene buena cobertura es muy lento, escazamente para revisar un correo. En recepcion poco contestan de noche (para pedir una toalla que faltaba por ejemplo)

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Muy caro para lo que ofrecen
Hotel malo para lo cobran. 4 pisos sin ascensor. No tiene parqueo como dice su página, renta uno a 4 cuadras de distancia. Solo dos personas para atender a 10 mesas, x lo que el desayuno se demora una eternidad. A mi esposa que esta embarazada la pusieron en un cuarto en el 1er piso y no durmió toda la noche por el ruido constante de gente entrando. Cobran demasiado para lo q ofrecen. Lo único bueno es que todos son amables

8/10 Good

Carlos Augusto

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel agradable y familiar
Hotel agradable, limpio y acogedor

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Buena calidad
Muy buen hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jorge, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable, buena atención
El unico punto de mejora es el parqueadero externo a menos de 2 cuadras. Puedes quedar corchado y te cobran adicional si no retiras a tiempo.

6/10 Okay

F Xavier

Liked: Cleanliness, room comfort
Disliked: Staff & service
Es un Hotel Nuevo. Les falta organizacion

10/10 Excellent

ALVARO, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Álvaro Sarmiento
Sin contratiempos, recomendable!!!!

8/10 Good

Alvaro Mauricio, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena localización
Buen hotel, costoso en cuanto a relación/beneficio y el tamaño de la ciudad. Es un hotel pequeño en remodelación, con un excelente servicio, instalaciones en el promedio de la zona. Por el precio que pagas prefiero el Francés que está en la misma zona, es más económico y el desayuno es mejor. Lo mejor es la zona pues en los alrededores es seguro salir a caminar y encontrar buenos restaurantes y transporte.