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Reviews of Park Pointe Hotel

2 out of 5
Park Pointe Hotel
245 S Airport Blvd, South San Francisco, CA

Reviews

5.8
Rating 10 - Excellent. 221 out of 1006 reviews" "
Rating 8 - Good. 178 out of 1006 reviews" "
Rating 6 - Okay. 140 out of 1006 reviews" "
Rating 4 - Poor. 155 out of 1006 reviews" "
Rating 2 - Terrible. 312 out of 1006 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shalen, Fairfield

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Online photo and description did not match the actual hotel in the room. It is very deceiving.
Stayed 1 night in May 2024

10/10 Excellent

Platinumpete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Derrall

Liked: Cleanliness, staff & service
Peaceful
Stayed 1 night in May 2024

10/10 Excellent

Derrall

Travelled with partner
Liked: Cleanliness, staff & service
Peaceful
Stayed 4 nights in May 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank to christ. she was very kind and behaved professionally
Stayed 3 nights in May 2024

4/10 Poor

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel like the room was very clean, so as soon as I checked in I checked out.
Stayed 7 nights in Apr 2024

8/10 Good

Edward

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I found parking for a semi truck
Stayed 1 night in Apr 2024

10/10 Excellent

amaury, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Deepak Kumar

Liked: Cleanliness
With this price point it is expected to have microwave and refrigerator
Stayed 1 night in Apr 2024

10/10 Excellent

amaury, Antioch

The heater didn't work
Stayed 3 nights in Apr 2024

10/10 Excellent

Lashae

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024

2/10 Terrible

Matt

Stayed 1 night in Apr 2024

6/10 Okay

Yessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If it had a microwave and a refrigerator it would be excellent
Stayed 2 nights in Feb 2024

8/10 Good

Yessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
If it had a microwave and a refrigerator it would be excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Derrall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice and does their best to help you.
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
There is a lot of space in and around property. Plenty of parking is available, and a good Chinese rrestaurant is located within complex as well as a Dunkin Donuts close by for late night or morning snacks. Complex is a bit run down and could use some fresh paint and updates. Bit staff is nice and the rooms are large. Overall a great choice that is economical with a great location.
Stayed 1 night in Mar 2024

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

weifeng

Liked: Property conditions & facilities
Not bad
Stayed 1 night in Mar 2024

2/10 Terrible

Osamah

Disliked: Staff & service, property conditions & facilities
The hotel not clean . The water very cold when I take the shower. No internet .
Stayed 1 night in Mar 2024

10/10 Excellent

Sheba

Stayed 1 night in Mar 2024

6/10 Okay

Valerie

Location to SFO was ideal. The hotel itself has business hours for check in (until 10pm). A bit dark & dirty. Fine for a one night stay if you are leaving early the next morning.
Stayed 1 night in Feb 2024

2/10 Terrible

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on the carpet, black mold in the shower ceiling, sink clogged with cigarette ashes, bugs crawling on the walls. Most disgusting place I’ve ever seen. This was so unhealthy and dirty.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Business traveller
Price was good and easy parking
Stayed 1 night in Feb 2024

10/10 Excellent

Hong Jiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

All American

Stayed 1 night in Feb 2024

6/10 Okay

Derrall

Liked: Cleanliness, staff & service
I go to this place because it’s close to my work. You do get some people that are noisy but the property is pretty quiet.
Stayed 1 night in Feb 2024

2/10 Terrible

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3 failed rooms.
Service was great. But I had to try out three rooms. The first two rooms, didn't have a working heaters, and it was unusually cold that night. And the last room they tried to assign me, the electronic lock wouldn't work. Wasted an hour of my time. Got a refund.
Stayed 1 night in Feb 2024

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Yendugnoan

Stayed 1 night in Feb 2024

6/10 Okay

Francis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked like they used film robbery scenes. The rooms it looked like they didnt bother to even make it look clean
Stayed 2 nights in Feb 2024

6/10 Okay

Robin

Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos

Travelled with partner
Everything was good and great condition!
Stayed 2 nights in Jan 2024

6/10 Okay

Jaime

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked cuz close to airport but disliked hotel Cuz it said it had service to and from airport but unavailable at the time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty but cheap.
Bit dirty, but cheap.
Stayed 3 nights in Jan 2024

10/10 Excellent

Elison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Katina

Liked: Staff & service
TVs are to small
Stayed 4 nights in Dec 2023

6/10 Okay

Beenofficial

Stayed 1 night in Jan 2024

2/10 Terrible

Qiana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Hotel out date no one was at the front desk you had to call a number on the paper taped to door someone came 40 minutes later drove up gave me my room key locked up and left again smh so unprofessional I had to call again to change the room the heat wasn’t working I will never come back here
Stayed 1 night in Jan 2024

2/10 Terrible

gabrielle

Stayed 1 night in Jan 2024

2/10 Terrible

Jeaneth

Disliked: Staff & service
No hot water I was mad the time I was there
Stayed 7 nights in Jan 2024

2/10 Terrible

Tomasi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising on their website! @Expedia! They still use the old hotel rooms pictures to lure guests into coming as the current hotel and rooms are rotten old rooms with smelly wet carpet floors. So Warning Stay Away !!!!!
Stayed 2 nights in Jan 2024

6/10 Okay

denis

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Jan 2024

2/10 Terrible

Agnes

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and tried to find our room. The receptionist failed to show us where our room was. As we were walking there, we were just not happy with the premises. We felt unsafe and the place is like abandoned. We were so irked that we cancelled our reservation and found another hotel. Hopefully, Expedia can refund our money for this place. It’s definitely not worth it.
Stayed 1 night in Jan 2024

8/10 Good

Marcel

Business traveller
Liked: Cleanliness, property conditions & facilities
Close to the airport for a reasonable price and good rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact I had talked to somebody to set up a late arrival , i found nobody there and the hotel was closed. The contact number was not picking up, nor could I leave a message. Pretty bad experience The next morning I went back to the hotel and talked to the manager. She profusely apologized ,stating her grave shift staff member just was not there. She promised to not charge my credit card since I had payed up front.
Stayed 1 night in Jan 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammed

Stayed 1 night in Jan 2024