Ratings based on 935 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good experience for a short stay

Posted 28-Jul-2015
My husband and I were only in this hotel for two days but it was a good experience with very helpful and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Excellent position

Posted 21-Jul-2015
Pros: EVERYTHING
Cons: Can't think of anything
Location: Everything is very handy
A wonderful location near Union Square and transport. A quiet, peaceful and friendly hotel with helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas TX

Well Priced and in the heart of the city

Posted 20-Jul-2015
Pros: Convenient location and hotel staff
Cons: Nothing I can think of.
Location: Union Square is nearby but you're in San Francisco! And if you've forgotten anything there's a Walgreens on the corner within 50 feet
This is a nice hotel option - well priced, perfectly located a few blocks from Union Square, easy to get a cab. The hotel staff are genuinely friendly people - welcoming and accommodating. I will stay at Hotel Rex again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Torrance, CA

good location but....

Posted 18-Jul-2015
Good location and clean hotel. But some of hotel staff wasn't nice. I asked how to go fisherman's warf and he said take the cable car or bus. I KNOW THAT. But from where? He wasn't that informative, no smile, and I wasn't comfortable to ask more question. Not good for international visitor.. Not that friendly hotel as mentioned in review.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely character hotel just off Union Square

Posted 16-Jul-2015
Older hotel with interesting decor which made a lovely change from generic hotel rooms. Very helpful, friendly staff. Our room was quiet but the location was really central so we could easily access the tourist spots and public transport. Great staff too.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Lovely, clean hotel with pleasant and helpful staff.
3 out of 5
by A verified traveller from Los Angeles

Nice hotel with some foibles

Posted 22-Jun-2015
Pros: Centrally located, friendly staff, rooms with character, and quiet.
Cons: Fix the bathroom so that the toilet seat stays up.
Location: Centrally located to Union Square, Financial District, Chinatown and North Beach.
Overall my experience staying at this hotel was good. Its was clean, the rooms had character, and it was a comfortable place to stay. I did take issue with the fact that the toilet seat did not stay up in my room however. It was pretty annoying and would make me think twice about staying there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Nice downtown hotel with unique charm.

Posted 21-Jun-2015
Awesome hotel. The staff was amazing, especially Jeff at the front desk who was extra helpful. The rooms are clean and quaint. If you plan on sitting in your room 26 hours a day, it might feel a little small. But if you want a comfortable place to sleep and be close to everything, this place is it.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NU

Wonderful staff

Posted 10-Jun-2015
The staff at this hotel are great! Everyone, from front desk to cleaning lady are super friendly. The rooms are a little small. But I think that's how it is in the San fran area. :). The hotel is clean. Very close to union square, Bart station, and cable cars. Free wifi. Would def stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from mexico

Posted 26-May-2015
La ubicación del hotel es magnífica Es un hotel antiguo genuino !! La habitación es pequeña pero comoda sólo que en mi opinión le falta un poco de mejor ventilación ! La ropa de cama y baño podrían ser mejores !! El bar está muy agusto y acogedor !! En general claro que me gusto mucho y me gustaría ustaría volver !! Gracias !!