Ratings based on 670 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from brookline,ma

Nice experience

Posted 22-Aug-2014
Pros: Library bar
Cons: Maybe more food (app)
Location: Great location!! Everything is around.
Staff was friendly and having a free glass of wine was cool
2 out of 5
by A verified traveller

Little to no help from staff.

Posted 18-Aug-2014
Staff were quite dismissive, being first time travellers to San Fran we needed help in regards to dining and the cities features. The service can best be related to a 3 star motel. I would not recommend, overpriced with no value.
4 out of 5
for Everyone
by A verified traveller from Brooklyn, NY

Great San Francisco hotel

Posted 13-Aug-2014
Hotel Rex really added to our stay in San Francisco. The staff is super friendly and accommodating. The hotel was very warm and cozy.
4 out of 5
for Everyone
by A verified traveller from WA

Nice hotel, great position

Posted 04-Aug-2014
Almost excellent, I had a nice time in a central located beautiful place
4 out of 5
for Everyone
by A verified traveller from New Zealand

Clean, central location

Posted 27-Jul-2014
Very central/close to Union Square, clean facilities, quiet rooms if you get one down the back
5 out of 5
for Everyone
by A verified traveller from New York City

Very nice hotel very well situated in SF

Posted 20-Jul-2014
Pros: The old charm
Cons: Cannot think of anything right now
Location: As I mentioned above, it is an easy walk from Chinatown, North Beach and Union square. If one is willing to walk a little, this is the perfect place.
Rex is a most charming hotel. The appearance does remind one of old Europe, while at the same time all conveniences are up to date. The staff was extremely pleasant and helpful, at times they went out of their way to accommodate our requests. The location was perfect, we walked to Chinatown, North Beach and kept going. When we needed public transportation it was the easiest thing to do. I would stay back at the Rex without any second thought when visiting SF.
2 out of 5
by A verified traveller from Florida

Good location, but better hotels nearby

Posted 17-Jul-2014
Pros: It was in a good location, the staff was good, and the food was good.
Cons: The décor, a history for the building, quieter window AC units.
Location: The hotel is located within 2 blocks of Union Square and less than 1 block from the trolley car, so access to all of San Francisco area is excellent.
We stayed for 3 nights in July. Definitely a boutique hotel, but it is just "O.K." We expected better for the price per night - questionable décor, small rooms w. noisy window AC units, dining areas cramped w. not enough service people, so, slow. Food was good, it was clean, and the staff were very pleasant and helpful. There seemed to be a lack of interest by the upper management in what customers thought about their visit, and there was no information about the historical aspect of the hotel, which would have added positively to the experience of staying in that hotel
4 out of 5
for Everyone
by A verified traveller from huddersfield uk

Excellent centrally located hotel

Posted 09-Jul-2014
Pros: Staff, complimentary glass of wine each evening, location, price
Cons: Nothing obvious
Location: Near Union Square..close to main shopping...20 minutes walk to wharf area..
Very pleasant hotel within easy walking distance of Union Square. Front Desk staff some of the most helpful I have found anywhere. Only issue during stay was 24 hour lift breakdown...we were on 6th floor... But I trust this was not a regular happening(?).
5 out of 5
for Everyone
by A verified traveller from Alberta,Canada

Quaint little hotel

Posted 05-Jul-2014
Awesome ,friendly staff , hotel is very clean,cute loved it,again staff very helpful got us tickets to ball game,moved us to quieter room when we requested,no problem.Complimentary wine every night.
4 out of 5
for Everyone
by Dan from New York, NY

Great Location

Posted 01-Jul-2014
Pros: One might say that it has a bit of a quirky, European air....
Cons: The use of the front window area! Park the bikes elsewhere, please....
Location: It's a block or two from all of the activity of Union Square: restaurants, shops and an easy walk to the waterfront.
This hotel has a good location and a lovely sitting area/bar in the back lobby area. That said, it is a shame that the beautiful sunny bowed window in the front is only used to park bikes.