Dear Oleg,We're thrilled you enjoyed our proximity to Golden Gate Park and the beach! Providing easy access to these attractions is a priority for us. We strive to offer our guests a convenient and enjoyable stay. Thank you for highlighting this aspect of your experience. We look forward to welcoming you back for another memorable visit!Thank YouMotel 6 San Francisco Management

Dear Susheel,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Motel 6 San Francisco. We work tirelessly to ensure our guests experience the best hospitality in Motel 6 San Francisco.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank YouMotel 6 San Francisco Management

Dear John,We sincerely apologize for your experience. Ensuring a pleasant stay is our priority, and we regret any inconvenience caused by the damp smell and candle odor. Rest assured, we will investigate and address these issues promptly to uphold our standards of comfort and cleanliness. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope you'll give us another chance to provide you with the exceptional stay you deserve. Thank you for bringing this to our attention.Thank YouMotel 6 San Francisco Management

Dear Giselle,We're delighted to hear you enjoyed our convenient location near local eateries and attractions like Golden Gate Park. Our spacious rooms are designed to accommodate families comfortably, offering a mix of queen and king beds. Thank you for your feedback regarding the shower curtain; we'll address it promptly. We understand parking can be a challenge and appreciate your understanding. Should your travels bring you back to the area, we'd love to host you again and exceed your expectations.Thank YouMotel 6 San Francisco Management

Dear Gennady, we appreciate your feedback regarding your recent stay at our hotel. We sincerely apologize for the challenges you experienced during your time with us. It's disheartening to learn that the cleanliness, both inside and outside the property, did not meet your expectations. Additionally, we are sorry for any inconvenience caused by bugs in your room. Your feedback is invaluable in helping us identify areas for improvement, and we take your concerns seriously. We encourage you to reach out to us directly to discuss your experience and explore possible resolutions. We understand the importance of providing a clean and comfortable environment for our guests, and we regret that your experience did not align with our standards. Rest assured, we are investigating the matter thoroughly and will take corrective actions to prevent such issues in the future. Your feedback will contribute to our ongoing efforts to enhance the quality of our services. Once again, we apologize for any inconvenience you faced, and we appreciate your understanding. If there are specific details you would like us to handle or if you have further information to share, please feel free to contact us directly. We value your patronage and hope to have the opportunity to regain your trust in the future.Best Regards,Customer Care Team

Dear Cheryl, we extend our sincerest apologies for the unsatisfactory experience you encountered during your attempted stay at our hotel. Your feedback regarding the cleanliness, safety concerns, and overall condition of our property deeply concerns us, and we truly regret that we did not meet your expectations. Ensuring a safe and comfortable environment for all our guests is our top priority. We take your comments regarding the presence of homeless individuals around the property and any associated safety issues very seriously. Rest assured, we are actively collaborating with local authorities and implementing enhanced security measures to handle these concerns promptly. Regarding the locked doors in each room, we want to clarify that these doors are standard for maintenance access and are in place to ensure safety. However, we understand the importance of transparency, and we will strive to communicate this aspect more effectively to our guests in the future. The condition of our rooms, including any lingering odors and cleanliness problems, is unacceptable. We apologize for the inconvenience caused and have immediately alerted our housekeeping and maintenance teams to rectify these issues and ensure a thorough inspection and improvement of our rooms. We understand your frustration with the refund process and would like to assist you further with this matter. Please contact us directly, and we will do everything in our power to expedite the resolution of your refund request. Your feedback is invaluable to us as it helps us identify areas that need improvement. We hope for the opportunity to regain your trust and provide you with a more positive experience should you reconsider staying with us in the future.Best Regards,Customer Care Team

Dear Hannah, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team

Dear Dianne, we're truly sorry to hear about the extremely unpleasant experience you had during your stay. This is certainly not the type of environment we aim to provide for our guests, and we sincerely apologize for the disruptions and discomfort you encountered. Your feedback is deeply concerning, and we take it very seriously. We will investigate the issues you've raised, share them with our team, and take immediate steps to ensure a more secure and comfortable environment for our guests. If there are any specific details you'd like to share or if you have additional concerns, please feel free to reach out to our team directly. We appreciate your understanding and regret the negative impact this had on your stay.Best Regards,Customer Care Team

Dear Isak, thank you for bringing this matter to our attention. We sincerely apologize for the experience you had at our hotel. The issues you've mentioned are unacceptable, and we want to assure you that we take them very seriously. Our team is currently investigating the situation and taking appropriate action to handle the cleanliness and property conditions. This is certainly not reflective of our usual standards, and we deeply regret any discomfort or concern it may have caused you. If you are willing, we would appreciate additional details about your stay, such as the date and room number, to help us in our investigation and ensure that corrective measures are taken promptly. Your feedback is invaluable in our commitment to providing a safe and pleasant environment for all our guests. Once again, we apologize for the inconvenience and sincerely hope you will give us another opportunity to serve you better in the future.Best Regards,Customer Care Team

Dear Eduardo, we appreciate you taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. Cleanliness, service, amenities, and property conditions are important aspects of our guest experience, and we apologize if we fell short in any of these areas. Your input is valuable, and we take it seriously. If there are specific details you would like to share or if there's anything we can do to handle your concerns, please feel free to provide more information. We want to ensure that we learn from your experience and make improvements where needed. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Kimberly, we sincerely apologize for the negative experience you had during your stay at our hotel. We take cleanliness and guest safety very seriously, and we are disappointed to learn that there were issues with mold in the shower and cleanliness. This is not the level of service we strive to provide, and we deeply regret that your experience did not meet your expectations. We also understand that the presence of homeless individuals can be concerning, and we are taking steps to handle this issue to ensure the safety and comfort of our guests. Please know that your feedback is valuable, and we will use it to make improvements in our facilities and service. We appreciate your input, and we would welcome the opportunity to provide you with a much more positive experience in the future. If you choose to stay with us again, we will do everything possible to ensure your comfort and satisfaction.Best Regards,Customer Care Team

Dear Erika, we're pleased to hear that you found the hotel's location near the beach convenient and that the staff was friendly. Having a variety of nearby restaurants is also a plus. However, we apologize for the cleanliness issues you encountered in your room. Your feedback is important, and we will handle this matter to ensure that future guests have a more enjoyable and comfortable stay. If you have any more comments or if there's anything specific you'd like to share, please feel free to let us know. We hope to make your future stays more pleasant and clean.Best Regards,Customer Care Team

Dear guest, thank you for your feedback regarding the condition of the stairs and railings. Maintaining the safety and appearance of our facility is important to us, and we'll handle this matter to ensure necessary improvements are made. If you have any more comments or if there's anything specific you'd like to share, please feel free to let us know. Your feedback helps us enhance our services, and we hope to make your future stays more pleasant.Best Regards,Customer Care Team

Dear Vanessa, we apologize for the various issues you encountered during your two-night stay at our hotel. It's concerning to hear about the sink issue and the theft of your license plate from your car. This is not the experience we aim to provide to our guests, and we understand your dissatisfaction. Our maintenance and service teams should have responded more effectively to the clogged sink issue, and we take full responsibility for not handling it properly. Additionally, we are deeply sorry about the incident with your license plate. While we do our best to ensure the safety of our guests and their property, unfortunate situations can sometimes occur. Your feedback is important to us, and we will use it to make improvements and ensure a better experience for future guests. We appreciate your patience and understanding during your stay.Best Regards,Customer Care Team

Dear Teresa, we apologize for the unsatisfactory experience you had during your stay. Finding a spider and a rat in your room is certainly unacceptable. Safety, cleanliness, and professional service are essential in any accommodation. Your feedback is valuable for future travelers, and we recommend contacting us directly to handle your concerns and seek a resolution. If there's anything specific you'd like to know or if you have other questions, please feel free to ask, and we'll do our best to assist.Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Jose, we're truly sorry to hear about your unpleasant experience during your stay. It's clear that the presence of rats in your room was not only unsettling but also unacceptable. We understand how essential cleanliness, a dedicated staff, and well-maintained amenities and facilities are to ensure a comfortable and enjoyable stay. Your feedback is valuable, and it highlights areas where improvements are needed. Please know that we will benefit from being made aware of these issues, and we will tackle them promptly. We genuinely appreciate your feedback, and we hope that your next stay will exceed your expectations in every way. Your comfort and satisfaction are essential to us!Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Honey-Lou, we apologize for the disappointing experience you had during your stay. Your feedback is concerning, and we take these concerns seriously. It's unfortunate that the hotel is not up to the standards you expected, and we're sorry for any inconvenience and discomfort you and your family experienced. We encourage you to reach out to us or the booking platform where you made your reservation to share your concerns and seek a resolution. Your feedback is valuable in helping us handle and rectify these issues to provide a better experience for future guests. Thank you for sharing your feedback, and we hope your future hotel stays are more pleasant and comfortable.Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Michelle, we appreciate your feedback regarding the cell phone and internet connection as well as the noise near the entrances and exits. We understand that these factors can affect the quality of your stay. While we may not have direct control over cell phone and internet reception, we will certainly look into any improvements that can be made to enhance these services. Regarding the noise from security doors, we'll evaluate the door mechanisms and see if any adjustments can be made to minimize disturbances for our guests. Your comfort and satisfaction are important to us, and we're committed to making your stay as pleasant as possible. If you have any further comments or concerns, please don't hesitate to reach out. We appreciate your feedback, and we hope to have the opportunity to host you again in the future, providing you with an even better experience. Thank you for choosing our hotel!Best Regards,Customer Care Team

Dear Jeffry, thank you for taking the time to share your experience, and we're so pleased to hear that our front desk team was able to assist you during your stay. Providing excellent customer service and helping guests in any way possible is a top priority for us, and we're glad to know that you had a positive interaction with our staff. If you have any further comments or suggestions, please feel free to share. We hope to have the pleasure of welcoming you back in the future.Best Regards,Customer Care Team

Dear Ronald, we're truly sorry to hear about your negative experience at our property. Your feedback is valuable, and we take it seriously. We apologize for the issues you encountered, including the cleanliness and safety concerns. We will investigate these matters further to ensure they are handled. Thank you for bringing this to our attention, and we hope to have the opportunity to make improvements and provide you with a better experience in the future. Your safety and comfort are our top priorities.Best Regards,Customer Care Team

Dear Katherine, thank you for sharing your feedback about your stay with us. We appreciate your understanding of the property's age and the challenges it may present. We're glad to hear that the staff was helpful and friendly during your stay and that the room provided adequate space for your group. However, we apologize for the issues you encountered, such as the shower curtain and the lop-sided towel racks. We'll handle these concerns to ensure a more comfortable and functional experience for future guests. Regarding the lack of heat in the room, we apologize for any discomfort you experienced. Guest comfort is important to us, and we'll work to ensure a more pleasant stay in terms of temperature control. Your feedback is valuable as we continue to make improvements and provide better value to our guests. If you have any more comments or specific requests for your next visit, please don't hesitate to let us know. We're here to make your future stays as enjoyable as possible. Thank you for choosing to stay with us, and we look forward to serving you again in the future with enhancements in these areas!Best Regards,Customer Care Team

Dear Ernie, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards,Customer Care Team

Dear Deb, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care Team

Dear Garen, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Customer Care Team

GRETTINGUPON RECEIVING THIS COMPLAIN OR REVIEW, THIS GUEST HAVE NOT CHECK IN YET, I AM STILL WAITING ON YOU TO CHECK IN

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Shannon, we appreciate your feedback regarding your recent stay at our hotel, and we're glad to hear that you found the location and neighborhood appealing. However, we're truly sorry to learn about the issues you encountered during your stay. Your comments about cleanliness, staff service, and property conditions are concerning to us. Providing a clean and comfortable environment for our guests is a top priority, and we apologize for falling short in this regard. Rest assured that we will share these issues with our housekeeping team and staff to ensure that our future guests do not face similar problems. We're also sorry to hear about the key deactivation issue, as this should not have occurred. We will investigate this matter to prevent any such inconveniences in the future. Your feedback is valuable to us, and we take it seriously. We hope that you might consider giving us another chance in the future to provide you with a more pleasant and satisfying experience. Thank you for bringing these issues to our attention.Best Regards,Customer Care Team

Dear Sandra, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care Team

Dear Mayur, we are delighted to hear that you enjoyed your stay at our property and appreciated the nice view, property amenities, and reasonable price. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. Thank you for choosing us for your stay, and if you have any further comments or suggestions, please don't hesitate to let us know. We aim to provide the best possible experience for our guests.Best Regards,Customer Care Team

Dear Soon, thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient for public transport. However, we sincerely apologize for the presence of parked cars that made you uncomfortable. We take such concerns seriously, and we'll look into ways to deal with this issue. We're also disappointed to hear about the unhelpful staff member you encountered. This doesn't align with our service standards, and we apologize for any inconvenience it caused you. Your feedback is crucial in helping us improve, and we'll address this matter internally to ensure better assistance in the future. We appreciate your input and hope you'll give us another chance to provide you with a more positive experience during your next stay.Best Regards,Customer Care Team