Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Pleasant Inn

2.5 out of 5
Pleasant Inn
5550 Clairemont Mesa Blvd, San Diego, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1005 reviews" "
Rating 8 - Good. 300 out of 1005 reviews" "
Rating 6 - Okay. 111 out of 1005 reviews" "
Rating 4 - Poor. 62 out of 1005 reviews" "
Rating 2 - Terrible. 47 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

s. Adekola

Liked: Cleanliness, staff & service
I was hurriedly checked out of the room, before the advertised time.
Stayed 2 nights in May 2024
Response from jb on 16 May 2024
Thanks for sharing your experiences with us. We will investigate immediately as our staff is instructed to not knock on any doors that have a do not disturb sign. They may have knocked on your door to see when you were checking out or to see if you were still in the room, but they would not hurry you out.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect fine hotel that was inexpensive, clean and quiet.
Stayed 1 night in May 2024
Response from jb on 15 May 2024
Thanks for the 5 star review. We are glad to hear you appreciated our prices. We look forward to seeing you again very soon.

8/10 Good

Rama Krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looked really nice. There are many restaurants nearby. A little dust on the floor.
Stayed 1 night in May 2024
Response from jb on 15 May 2024
Thanks for the great review. We're glad to hear you appreciated all the area restaurants. We hope to see you again very soon.

8/10 Good

Aleksejs

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good hotel little to expensive
Stayed 1 night in May 2024
Response from jb on 14 May 2024
Thanks for the 4 star review. Our prices are very competitive with the area hotels, and we do our best to keep our prices as low as possible.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, stayed here when going into San Diego for date night with the hubby.
Stayed 1 night in Apr 2024
Response from jb on 14 May 2024
We're so happy to hear you decided to spend date night with us. We hope to see you again very soon for your next date night.

8/10 Good

J. Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly, outgoing staff. The breakfast was also excellent. The lady who stocked and replenished the food and liquids and kept the area clean was also very friendly and helpful.
Stayed 4 nights in May 2024
Response from jb on 13 May 2024
Thanks for taking the time to review us. We do not have a breakfast and assume you are confusing us with another property.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Decently clean, staff was very nice.
Stayed 1 night in May 2024
Response from jb on 11 May 2024
Thanks for the 5 star review. We're so happy to hear you appreciated our staff and cleanliness. We look forward to welcoming you back again very soon.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet motel. Fairly cheap compared to other motels.
Stayed 2 nights in May 2024
Response from jb on 10 May 2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and we look forward to welcoming you back again very soon.

4/10 Poor

Mansze

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy
Stayed 4 nights in May 2024
Response from jb on 7 May 2024
We're sorry to hear you had noisy neighbors. We would have been happy to reach out to them had we known.

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay only problem noises the hotel is close to the freeway
Stayed 1 night in Apr 2024
Response from jb on 2 May 2024
Thanks for sharing your experiences with us. We do have rooms on the backside that tend to be a bit quieter. We hope to see you again very soon.

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, off the highway. Friendly staff.
Stayed 3 nights in Apr 2024
Response from jb on 30 Apr 2024
Thanks for the 5 star review. We appreciate the kind words about our team and hope to see you again very soon.

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 👍
Stayed 1 night in Apr 2024
Response from jb on 29 Apr 2024
We're so happy to hear you found our hotel to be a great place. We hope to see you again very soon.

10/10 Excellent

Sidie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jb on 30 Apr 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was clean and spacious! The staff were all so friendly and made sure we felt at home!
Stayed 2 nights in Apr 2024
Response from jb on 29 Apr 2024
We're so happy to hear you enjoyed your stay and appreciated our staff. We look forward to welcoming you back again very soon.

6/10 Okay

ALIREZA

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from jb on 30 Apr 2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

8/10 Good

Ima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesús was great! Good client relations and hospitality skills. Room I stayed in was clean, quiet. Friendly housekeeping .
Stayed 2 nights in Apr 2024
Response from jb on 27 Apr 2024
Thanks for the kind words about our staff and Jesus. We're very fortunate to have them on our team. we hope to see you again very soon.

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from jb on 28 Apr 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Apr 2024
Response from jb on 28 Apr 2024
We're so happy to hear you enjoyed your stay and your check in went smooth. We hope to see you again very soon.

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For quick over night stay it’s perfect and affordable.
Stayed 1 night in Apr 2024
Response from jb on 27 Apr 2024
Thanks for the 4 star review. We're so happy to hear you enjoyed your stay and appreciated our prices. We hope to see you again very soon.

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was amazing - friendly and helpful. The room was so-so. The sink was seperate from the rest of the bathroom, which makes it disruptive for one person to use it when the other is still asleep. There is also no plug for a nightlight in the toilet area. The room was a bit noisy because of some guests banging on a door and yelling to be let in. There is no option for breakfast within walking distance and no breakfast offered at the hotel. It served its purpose as far as a safe stay, but we would not stay again.
Stayed 2 nights in Apr 2024
Response from jb on 26 Apr 2024
Thanks for sharing your experiences with us. Their are actually several breakfast restaurants within walking distance. We're sorry to hear our bathroom configuration didn't work for you, but most guests usually leave the bathroom door slightly open to get less light.

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Response from jb on 26 Apr 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

8/10 Good

Ng

Stayed 2 nights in Apr 2024
Response from jb on 15 May 2024
Thanks for the 4 star review. We appreciate it and hope to see you again very soon.

8/10 Good

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean bed. Close to a lot of things.
Stayed 2 nights in Apr 2024
Response from jb on 26 Apr 2024
Thanks for the 4 star review. We're glad to hear our location worked well for you and we hope to see you again very soon.

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with required amenities. Friendly staff.
Stayed 1 night in Apr 2024
Response from jb on 26 Apr 2024
Thanks for the kind words about our staff. We're very fortunate to have them with us. We hope to see you again very soon.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jb on 26 Apr 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

2/10 Terrible

Becky

Stayed 1 night in Apr 2024
Response from jb on 13 May 2024
Thanks for taking the time to review us. We strive for 5 star reviews and would love to hear why you rated us the way you did.

10/10 Excellent

Leigh Ann

Travelled with group
Liked: Staff & service, amenities
The area around the hotel is a bit of a mixed bag, but there are some quality dining options. Front desk staff is exceptional and cleaning crew was thorough. My only request is for slightly larger towels. Thank you for everything!
Stayed 3 nights in Apr 2024
Response from jb on 23 Apr 2024
Thanks for the 5 star review and compliments about our staff. We're looking into upgrading our towels in the near future. We hope to see you again very soon.

10/10 Excellent

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable but nice
Stayed 1 night in Apr 2024
Response from jb on 22 Apr 2024
Thanks for the 5 star review. We're so glad to hear our prices worked well for you. We hope to see you again very soon.

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Great location
Stayed 7 nights in Apr 2024
Response from jb on 23 Apr 2024
We're glad to hear our location worked well for you. We hope to see you again very soon.

6/10 Okay

Oleg

Liked: Staff & service
As expected
Stayed 1 night in Apr 2024
Response from jb on 17 Apr 2024
We're glad to hear we met your expectations, and hope to see you again very soon.

6/10 Okay

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service
The rooms are renovated and clean. In rooms: No microwave oven, very small mini fridge. Beds were OK. Sheets were very clean. Hot water pressure very good. WiFi slow. In common area: No ice machine, No coffee in lobby, Narrow parking spots. Expedia lists this property with 3 stars but I believe 2 stars is better match.
Stayed 3 nights in Apr 2024
Response from jb on 15 Apr 2024
Thanks for sharing your experiences. We have coffee in every room, and do have ice makers. We also have plenty of parking in the front and back of the property. The spaces in the back are larger should you need the extra space.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised at the cleanliness and size of the room! My room faced the pool and it was very quiet at night. Easy parking, easy check in and check out. I stayed here while visiting Napa because it was much cheaper than actually staying in Napa. I’ll definitely stay here again!
Stayed 1 night in Apr 2024
Response from jb on 26 Apr 2024
Thanks for the 5 star review. We're glad to hear you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Arash, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay highly recommended place close to UC San Diego area
Stayed 1 night in Apr 2024
Response from jb on 15 Apr 2024
Thank you so much for the high recommendation. We look forward to your next visit soon.

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024
Response from jb on 3 May 2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

KoonKwang

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location. Lots of restaurants around. Just 12 mins to Seaworld. Friendly staff. Room was nice and clean. Good price also. Great for quick stay.
Stayed 1 night in Apr 2024
Response from jb on 9 Apr 2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and appreciated the local restaurants. We look forward to welcoming you back again very soon.

4/10 Poor

GABRIELA

Travelled with group
Liked: Staff & service
The walls were paper thin and couldn't sleep due to noisy teens staying on the next room
Stayed 1 night in Apr 2024
Response from jb on 8 Apr 2024
Thanks for sharing your experiences with us. We're sorry to hear your neighbors were noisy. We would have been happy to reach out to them had we known. We hope to see you again very soon.

10/10 Excellent

Sofía

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price
Stayed 2 nights in Apr 2024
Response from jb on 8 Apr 2024
We're so excited to hear you enjoyed your stay and felt like you had great value. We hope to see you again very soon.

10/10 Excellent

Shyamsunder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and look at nearby attractions
Stayed 2 nights in Apr 2024
Response from jb on 7 Apr 2024
Thanks for the 5 star review. We're glad to hear you enjoyed your stay and look forward to welcoming you back again very soon.

8/10 Good

Sandra L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
3rd stay here. Nothing fancy, clean. Wish there was a microwave in the room.
Stayed 1 night in Apr 2024
Response from jb on 3 Apr 2024
Thanks for the 4 star review. We hope to see you again very soon.

10/10 Excellent

Arash, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal
Stayed 1 night in Mar 2024
Response from jb on 1 Apr 2024
We're so happy to hear you appreciated our prices and we hope to see you again very soon.

10/10 Excellent

Anna

Stayed 2 nights in Mar 2024
Response from jb on 19 Apr 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Gilma

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service front desk
Stayed 1 night in Mar 2024
Response from jb on 1 Apr 2024
Thanks for the 5 star review. We're so happy to hear you appreciated our customer service, and we hope to see you again very soon.

8/10 Good

Warren, Bernalillo

Liked: Cleanliness, staff & service
Friendly staff,
Stayed 2 nights in Mar 2024
Response from JB on 29 Mar 2024
Thanks for the kind words about our staff. We are very fortunate to have them working with us. We hope to see you again very soon.

4/10 Poor

Adrienne

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JB on 27 Mar 2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

10/10 Excellent

Africa m

Stayed 2 nights in Mar 2024
Response from jb on 15 Apr 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

hyeyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JB on 22 Mar 2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Rosa

Quick check in and peaceful time, clean bed and towels….
Stayed 1 night in Mar 2024
Response from JB on 18 Mar 2024
Thanks for the 5 star review. We're so happy to hear you had a peaceful stay. We look forward to welcoming you back again very soon.

10/10 Excellent

Manjinder

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Everything was great till we got in the room, Everything was clean till I saw ball of some one elses hair that grossed me out.
Stayed 1 night in Mar 2024
Response from JB on 15 Mar 2024
Thanks for the 5 star review. We will speak to housekeeping immediately. We would have been more than happy to move you right away, but weren't aware of it until now.

8/10 Good

Alden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to friends/family.
Stayed 2 nights in Mar 2024
Response from JB on 12 Mar 2024
Thanks for the 4 star review. We're happy to hear you enjoyed your stay and look forward to welcoming you back again very soon.

6/10 Okay

Sitaram

Stayed 2 nights in Mar 2024
Response from JB on 12 Mar 2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.