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Gran Hotel El Encanto

3.0 star property
Comfortable hotel, walk to San Cristóbal de las Casas Cathedral

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Gran Hotel El Encanto

Meeting facility
Exterior
Individually decorated, individually furnished, free WiFi, bed sheets
Restaurant
Property entrance
Reviews
8.8

Excellent

Popular amenities

  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is £38
Price available on 19/6/2024

Explore the area

Map
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050
  • Popular LocationSanto Domingo Handicraft Market5 min walk
  • Popular LocationPlaza 31 de Marzo5 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral7 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)71 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Single Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds
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Parking included
Free WiFi
Restaurant
Breakfast available
8.6 out of 10, Excellent, (360)
The price is £24
per night
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Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

About the area

San Cristóbal de las Casas

Gran Hotel El Encanto is located in Santa Lucía, a neighbourhood in San Cristóbal de las Casas, and is in a regional park. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Ciudad Cuauhtemoc.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk
  • Plaza 31 de Marzo - 5 min walk
  • Amber Museum of Chiapas - 7 min walk
  • Mesoamerican Museum of Jade - 7 min walk
  • San Cristóbal de las Casas Cathedral - 7 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪Taqueria el Charrito - ‬3 min walk
  • ‪La Parola Cafe Gourmet - ‬3 min walk
  • ‪Yik Café, Carmen - ‬3 min walk
  • ‪Restaurant Caminante las Casas - ‬5 min walk
  • ‪El Meson del Taco - ‬1 min walk

About this property

Gran Hotel El Encanto

Hotel located in Santa Lucía
San Cristóbal de las Casas Cathedral is located near Gran Hotel El Encanto, which provides a coffee shop/cafe, a garden and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
Other perks at this hotel include:
  • Free self-parking
  • Smoke-free property, a front desk safe and a 24-hour front desk
  • 60 meeting rooms and tour/ticket information
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 60 meeting rooms
  • Business centre
  • Conference centre (172 square foot of space)

Outdoors

  • Garden
  • In a regional park

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristóbal de las Casas
Gran Hotel El Encanto Hotel San Cristóbal de las Casas

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel El Encanto?

As of 18 Jun 2024, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on 19 Jun 2024 start from £37.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel El Encanto?

Self-parking is free at this property.

What time is check-in at Gran Hotel El Encanto?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 150 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gran Hotel El Encanto?

Checkout is at noon.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Plaza 31 de Marzo are also within 10 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Property located in an excellent location. Parking next to the property. No restaurant. Reception staff not helpful. Staff not helpful or interested in helping to solve room problems, in may case the heater was not working properly and was unable to solve this. Other small issues that can be overlooked but accumulate at the end of the stay.
Stayed 2 nights in Nov 2019

6/10 Okay

isaac guzman

Liked: Staff & service
Mejorar las condiciones de muebles
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Regular
Me gustó la ubicación del hotel, el servicio y limpieza, así como el desayuno, pero debido a la cercanía de los cuartos al restaurante, se escucha todo y el cuarto se siente frío.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jorge de Jesus

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 4 nights in Dec 2023

10/10 Excellent

Norma Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Irais

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar céntrico, el personal amigable y servicial
Stayed 1 night in Dec 2023

8/10 Good

Ramiro Romero

Travelled with family
Liked: Cleanliness, staff & service, amenities
Que no tengan sabanas blancas
Stayed 2 nights in Nov 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar
Stayed 1 night in Oct 2023

8/10 Good

PATRICIA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
El hotel muy bonito y el personal muy atento, solo hace falta el restaurante todo el día, no solo por las mañanas
Stayed 3 nights in Dec 2021