Luxury Room, 1 King Bed, Jetted Tub | Desk, blackout curtains, soundproofing, iron/ironing board
Check availability

Reviews of Luxury Inn and Suites Seaworld Lackland

2 out of 5
Luxury Inn and Suites Seaworld Lackland
7322 Marbach Rd, San Antonio, TX

Reviews

6.8
Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Travelled with group
Liked: Cleanliness, staff & service
Room was nice and clean…..
Stayed 1 night in Apr 2024

6/10 Okay

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean ok, but no coffee, no internet, no breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It Was Awsome

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from SANNY on 31 Oct 2022
THANK YOU STAY ,LUXURY INN &SUITES

2/10 Terrible

Maria I

Disliked: Room comfort
Stayed 1 night in Sep 2022
Response from SANNY on 31 Oct 2022
THANK YOU STAY LUXURY INN & SUITES,YOU GIVE 2 OUT OF 10 , AFTER YOU BOOK 2TIME

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022
Response from sanny on 6 Sept 2022
thank you for stay, luxury in &uites

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was not the place we booked. We had a room somewhere else but we were told (on very short nitice) that our reservation could not be honored due to "unexpected maintenance". Orbitz put us here instead, and I will be demanding a refund. Hotel is in bad neighborhood. There were cockroaches running around the room. The sheets and pillowcases were visibly soiled. The only reason we stayed was that it was already past midnight before we got there and we needed to be somewhere at 7:00am. When the clerk handed me the room key, he said "This may or may not work". REALLY?? I would not recommend this place to anyone.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Overall a good experience. No like the fact that it is off behind a business and very quiet because of it. Not next to a noisy road.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was HORRIBLE UNSANITARY WORST EXPERIENCE EVER I don’t recommend that he’ll hole to anyone . Over priced
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
It was run down from the outside and had very limited parking. The staff was friendly though and the rooms weren’t as bad as I expected
Stayed 1 night in Mar 2021

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Sanny on 8 Mar 2020
Thank you for stay luxury inn&suites

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, nice staff, but not tv family friendly
Great hotel for cleanliness in appearance. I did see a bug crawling in the room, but it could have come in with me. My main concern is make certain that if you have children, don't let them play with the channel selections. Once channel should be definitely off-limits! That is why I gave the lower rating.
Stayed 1 night in May 2019
Response from Sunny on 14 May 2019
Thank you for your feedback. We will take this in consideration

8/10 Good

Vanessa, Texas

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was good for our one night stay, room even had a microwave & mini fridge the only part that I didn’t like was the stained sheets on one of the beds and the obviously dirty pillowcase on a few pillows, but I just put those to the side and we had a few of our own blankets so we used those. Other than that it was quiet and the ac was super cold, tv was good too.
Stayed 1 night in Apr 2019
Response from Sunny on 29 Apr 2019
Thank you for your feed back. We will use this to improve our services. Please do come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Sunny on 29 Apr 2019
Thank you please come back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway was very nice
Stayed 1 night in Feb 2019
Response from Sunny on 15 Mar 2019
Thank you. Please come back and stay with us soon.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
:)
Quick trip for a 1 night stay it was good. Rooms have fridges even though not listed on website. Nearby to Riverwalk.
Stayed 1 night in Sep 2018

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Shahriar, Plano, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic experience, Super dirty hotel
Although we booked another hotel named Microtel Inn but the hotel had no room available. Microtel did not receive the Hotel.com booking order and by the time we reached there it was completely booked. Hotel.com then relocated us in this poorly served hotel. They have a lots of issue. Specially, they need to replace their carpets, bedsheets as they are old and dirty. They need to clean their refrigerator and microwave as they are so dirty that you won't feel like putting foods inside. They should do a lot of work and renovate this hotel or stop their hotel business.

4/10 Poor

Diane, Edna,Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst case scenario on your vacation!
We basically had no choice but to stay at the Palace Inn because our booking,that had been confirmed since May and reconfirmed four days prior to our arrival at the Hilton Hill Country Hotel, suddenly disappeared when we tried to check in. The Hilton receptionist (Wendy) blamed it on Hotel.Com but we feel it was both their faults. It took an hour going through several people, to get this place as there wasn't any other choices. Our vacation was basically ruined.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I paid a lot of money for this type hotel.. don't do it. .. really dangerous location.