Restaurant

Reviews of Miraflores Boutique Hotel

2.5 out of 5
Miraflores Boutique Hotel
Avenida Circunvalar, Km 10+700 el Cove, San Andrés, San Andres y Providencia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miraflores is a special place. My partner and I had an amazing time! Alex, Dorothy, Joanna, the chef (we didn’t catch their name) and all the other staff members we met were incredibly helpful, friendly, and kind. Our suite was beautiful and very clean. The property was magical and had many different fruit trees and flowers. It was also right across the road from the ocean - we borrowed kayaks from miraflores and went for a sunset paddle. My partner and I highly recommend Mira Flores on San Andres!
Stayed 5 nights in May 2024

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2024

10/10 Excellent

Zahyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this place was nothing short of perfection. The staff is incredibly kind and goes out of their way to ensure you have a fantastic time without feeling like they're trying to squeeze money out of you, unlike some experiences we had in Cartagena. Octavia, with her humor and warmth, was a standout, making sure we had everything we needed. Dorothy, always wearing a genuine smile, added to the welcoming atmosphere. This has been one of my best hospitality experiences in Colombia – flawless in every way. While the water may not be piping hot 24/7 (hey, it's an island with 90-degree weather, who needs it?), everything else more than makes up for it. The delicious breakfast, prepared by a chef with the best attitude, was a highlight. The staff strikes the perfect balance between warmth and respecting your privacy. Located in a beautiful and less touristy part of the island, it's an ideal place to stay. I'd choose this spot again and again without a second thought. Also, just say yes to the car service from the airport (don't be stubborn like me). And let them help you and cater to you, everything is for your enjoyment. Will return one day!
Stayed 3 nights in Dec 2023
Response from Miraflores on 23 Dec 2023
Buenos días,Su comentario nos fortalece... mil y mil gracias por tan lindas palabras... siempre estamos para servirles los esperamos en un futuro cercano

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay at Miraflores!!! The suite was amazing, the staff was amazing. Alex helped us with everything. Thank you Alex your an amazing person went above and beyond. The whole staff is amazing. It was my girlfriend birthday and they created such an romantic setting for our dinner. The view was amazing and food was delicious. I highly recommend Miraflores and fellas do the dinner. It’s very private and sets the mood. I Daniel and my girlfriend will be back again! Once more thank you Alex and the entire staff, it was hard to leave. Much love see you soon
Stayed 7 nights in Aug 2023
Response from Miraflores on 4 Sept 2023
Para nosotros fue un placer atenderlos, nuestro equipo le hace extensiva saludo de gratitud y los espera nuevamente el Miraflores.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and happy to help with any need like arranging transportation and renting a scooter. The breakfast is delicious. There’s activities nearby in walking distance if you don’t want to drive. The grounds around the hotel are pretty with trees and lots of space. The AC worked great and I was able to stream movies on the WiFi with no problems. There was a nice hammock on the deck of my unit that I wish I had spent more time in.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I don’t normally leave reviews but I considered this was a hidden gem in San andres, the staff was super friendly and accommodating. The rooms were superb. This is an incredible location slightly far from the city but that’s is the entire point you feel disconnected relax a fantastic place. I highly recommend I traveled with my entire family and they all loved it as well. Worth every penny
Response from Daniel GM on 9 May 2023
Thank you Katherine. We are very happy to hear that you had a good stay and felt atisfied with our service and instalations. You are always welcome when you want to relax and enjoy the island.

8/10 Good

daniel

Stayed 2 nights in Mar 2023
Response from Daniel GM on 9 May 2023
Daniel. Thank you for staying with us, it was a pleasure serving you. Hope to see you guys back soon.

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is wonderful place to stay at if you want a welcoming, friendly, helpful, and peaceful place for your vacation. The staff was incredible, chef Jesus is the best anywhere. And YOU MUST SPEAK TO or ask for ALEX upon arrival. He is the boss and will help you will anything you need. And more.
Response from Daniel GM on 31 Jan 2023
Thank you. It was our pleasure to serve you, Hope to see you back soon.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Daniel P on 31 Dec 2022
Thank you Thimothy for staying with us and your generous review score.

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I visited San Andres for a 4 day trip. We both thoroughly enjoyed Miraflores and we both highly recommend it. Miraflores has excellent customer service, tasty food, clean and secure facilities and an overall beautiful and peaceful property close to the coast and a 5 minute walk from local eateries (i.e West View and across the street is a fun place to play in the ocean with family and friends. It included 2 diving boards and a huge slide). We loved how green, spacious, and quiet the property was. We got to truly disconnect from the hustle and bustle of life and relax. We enjoyed seeing the chickens, the beautiful trees and flowers. It was also easy to rent a golf car, moto scooter, or bike. The hotel staff are very knowledgeable and can recommend places to eat and visit. Upon entering we were greeted by Alex who took our photo and welcomed us with a complimentary cocktail. Alex was extremely jovial, funny, and helpful throughout the entire trip. We enjoyed the daily breakfast which was included with our room purchase. Angel is a warm and welcoming waiter. We thoroughly enjoyed all of the food we even ate dinner there which we paid for at the end of our stay. We also received a lot of support and kindness from Dorothy and Yohan who work the front desk. We couldn’t recommend this place more. We enjoyed every single aspect of our stay and we hope you do too!
Response from Daniel P on 31 Dec 2022
Thank you Henri for staying with us and for your generous and detailed review. THe best reward we can receive is a nice comment from our guest where they tell us that they had a great time and felt well served.Thank you again and Hope to have you back soon

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay outside of the City so not as Buisy. place Staff and Location were Perfect I would Definitely Go again and recommend to friends and family.
Stayed 4 nights in Sep 2022
Response from Danny P on 23 Sept 2022
Thank you for your geberouse comments and review score. It was our pleasure to have you as our guest, We hope to have you visit again soon.

8/10 Good

Kristian

Travelled with partner
Liked: Cleanliness, staff & service
Es un lugar tranquilo para relajarse sin mucho disturbio. El servicio de los empleados fue bueno. Hubo cosas como las duchas (agua caliente) que no funcionaban siempre; no era constante. Las camas eran muy incómodas (duras).
Stayed 2 nights in Aug 2022
Response from Daniel GM on 18 Sept 2022
Hola Kristian. Muchas gracias por escoger a MIraflores para hospedarte con nosotros. siento que el agua caliente no te hubiera funcionado bien, esta funciona con gas natural el cual viene en cilindros y cuando se termina se debe remplazar por otro cilindor, normalmente nos avisan e inmediatamente se hace el cambio en minutos. esto una vez cada mes y medio a dos meses. Las camas normalmente no son muy blanditas pues afecta la espalda de la mayoria de las personas. Sin embargo contamos con colchones de diferentes niveles de soporte, mas suaves y mas rigidos. Te sugerimos que la proxima vez comuniques al personal del hotel que tienes algun deseo o necesidad para poder atenderlo, pues es imposible tener una cama con el colchon ideal para cada pasajero si no sabemos cual es su preferencia. La mayoria de los hoteles mantenemos 2 niveles de soporte en los colchones, pero si no nos dice el huesped que desea un nive diferente de soporte es, imposible poder atenderle como se merece.

10/10 Excellent

Naomi

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Daniel P on 24 Dec 2019
It was a pleasure meeting you and having you stay with us. I am glad to hear that you enjoyed your stay. I hope to see you guys back soon or maybe in Chicago .

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from ETX-DanielPechthalt on 6 Dec 2019
Hi GUys. Thank you for your review and for staying with us. It was a pleasure hosting you. Hope you comeback soon-

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not as shown on pictures.. check in it is a mess..
Stayed 6 nights in May 2019
Response from Daniel P / General Manager on 31 May 2019
I am sorry to hear that you feel that Miraflores is not as shown on the pictures, our property has 2 buildings, 8 rooms, 50,000 square meters of gardens, we are across the street from the ocean, all our rooms have airconditioning, ceiling fans, Flat screen TV, private Bath, Mini Bar, Refirgerators, an out side swimining pool, we offer free bicycles and snorkelling equipment for free to our guest, Can you tell us what of this was not in the pictures?. I am very sorry that both of your credit cards were declined by your bank as not enough funds were available to cover your stay and that we had to ask you to pay or find a different place for you to stay, I am sorry that this made you upsted but I understand. Thank you in any case for your visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot lovel area close to fantastic snorkeling
Stayed 1 night in Apr 2019
Response from Daniel Pechthalt on 17 Apr 2019
It was a pleasure hosting you, We are happy to know that you enjoy your stay and that our facilities and service was up to your expectations. You are always welcome at Miraflores

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot with snorkeling right across the street. Room was very hot however. Staff was great, it was awesome
Stayed 1 night in Apr 2019
Response from Danny Pechthalt on 17 Apr 2019
It was a pleasure hosting you, we are glad you had a great time at Miraflores, and we apologizefor the local temperature which has been exceptionally hot during this time of the year, Every room offers air conditioning, and Ceilling fans which allow our guest to select a confortable temperature if this amenities are used. We hope to have you back and thank you for your generous review.

10/10 Excellent

maria teresa riu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el hotel indicado para quienes quieren paz, muy buen gusto en sus instalaciones, un parque lleno de flores y vida natural. Y descando total. También para los aventureros que quieren hacer snorquel, practicar remo con los kayaks del hotel, o hacer buceo. Me encanto y seguramente volveré
Stayed 7 nights in Feb 2024
Response from Miraflores Hotel Boutique on 3 Mar 2024
Nos complace saber que brindamos una experiencia de descanso y confort, ese es uno de nuestros objetivos en nuestro hotel, esperamos recibirlos nuevamente muy pronto!

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel boutique mas longe do centro e...
Excelente hotel boutique mas longe do centro e tambem com poucas opções de lazer nele ou proximos Se ficar neste hotel vc precisa do carrinho de golf ( ele esta a uns 10-14km do centro no extremo oposto da ilha). O carrinho custa 350k COP dia e abastece com Gasolina (tudo paga em dinheiro entao saca no aeroporto ou centro). Este quarto em si é bem espaçoso e confortável, todavia o ar nao gela bem devido ao erro de dimensionamento para o quarto. O minibar é ótimo e tem wi-fi no quarto ( a ilha é muito ruim neste aspecto). O café da manhá é bom ( diria uns 8/10), e o hotel é bem arborizado. Se voltar a noite grave pontos de referencia pois nao fica iluminado e é ruim de encontrar. Fica prox a caverna do Pirata. A banheira é bem gostosa, mas poderia ser aquecida. O chuveiro é ótimo e harmonico com sua parede de vidro. Staff gentil e cordial Opção de late checkout ate meia noite com otimos preços.
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Miraflores on 17 Jan 2024
Buenas tardes, Le agradecemos habernos escogido dentro de todo el gremio de hoteles su estadía con nosotros. De antemano esperamos volver a hacer una opción para usted, amigos y familiares.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Miraflores on 11 Jan 2024
Buenas tardes,De antemano le agradezco a ver escogido nuestro hotel, y con gusto de volverla a hospedar.Mil gracias por sus comentarios de los cuales nos retroalimentan para seguir ofreciendo un buen servicio.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Miraflores on 3 Jan 2024
buenas tardes, de antemano quiero agradecerle por tomarse el tiempo de brindarnos sus comentarios y agradecerle por habernos escogido como su hotel en su estancia de vacaciones en la isla... lo esperamos en otra oportunidad.

4/10 Poor

Paula

Disliked: Staff & service, property conditions & facilities
1- ME DEVOLVIERON EL PAGO SIN PROBLEMAS (LO BUENO) LO MALO: me enviaron un taxi que era una estafa el precio, la habitación alquilada no estaba disponible, me cobraron previo a mostrarme la nueva habitación asignada, la habitación era más amplia pero no era por lo que pagamos. La ubicación no es práctica.
Stayed 4 nights in Sep 2023
Response from Miraflores on 19 Sept 2023
En Miraflores, nuestro compromiso inquebrantable es brindar una experiencia caribeña excepcional. Nuestro dedicado personal se esfuerza continuamente para garantizar que nuestros huéspedes disfruten únicamente de lo mejor. Ubicada en 7 hectáreas con solo 11 habitaciones, nuestra propiedad meticulosamente mantenida ofrece un oasis de tranquilidad a solo 15 minutos del bullicioso centro de la ciudad. Estamos orgullosos de nuestros esfuerzos de conservación del medio ambiente y la protección de la vida silvestre local. Creemos en brindar experiencias genuinas que reflejen la verdadera esencia del Caribe. Sin embargo, queremos enfatizar que priorizamos las interacciones auténticas sobre el uso de puntajes de revisión como medio para obtener actualizaciones o obsequios. Si valoras la autenticidad y una auténtica escapada al Caribe, Miraflores es el lugar para ti...

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Die Unterkunft hat eine tolle Anlage und ist ruhig gelegen. Leider wird aktuell ein neues Haus auf dem Gelände gebaut weshalb teilweise der baulärm schon ab 7:30 uhr zu hören war. Die Zimmer sind recht einfach ausgestattet und die Betten sehr hart (haben trotzdem gut geschlafen). Das Personal ist super freundlich und sehr hilfsbereit. Haben tolle Tipps bekommen, Ausflüge wurden für uns gebucht und Tracy konnte man jederzeit über what's app erreichen. Das Frühstück und auch das Abendessen sind super lecker! Die kostenlosen Fahrräder waren leider alle nicht nutzungsfähig sodass dieses extra leider weggefallen ist.
Stayed 4 nights in Mar 2020

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel boutique de très bonne qualité avec un service impécable et un sens de l'acceuil hors normes. Un excellent lieu de séjour. Un seul bémol serait la proximité de le route qui, pour certaines chambres seulement, peut être bruyante tôt le matin. Sans aucun doute je recommande cet hôtel.
Stayed 4 nights in Feb 2020
Response from Daniel P on 13 Feb 2020
Thank you, It was a pleasure meeting you and having the opportunity to be of service to you and your wife. Is an honor for us to welcome guest like you and your wife.

10/10 Excellent

Danny, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad. Naturaleza , mar, servicios excelente .
Stayed 1 night in Feb 2020
Response from Tracy on 6 Feb 2020
Muchas gracias por haber escogido a Miraflores para Pasar sus vacaciones. Fue un placer atenderlos

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción en San Andrés
Excelente, Daniel y Tracy los mejores hostess.
Stayed 4 nights in Jan 2020
Response from Daniel P on 5 Feb 2020
Fue un placer tenerlos como nuestros huespedes. Esperamos hayan disfrutado de sus vacaciones.

8/10 Good

Laura

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Muy bonito hotel
El terreno que rodea al hotel es un encanto, un jardín muy bonito y muy bien cuidado. La piscina también es muy agradable. Servicio de desayuno y cena posible. Nos quedamos 3 noches y solamente nos hicieron la limpieza en el cuarto una sola vez. Aunque todo parece muy limpio nosotros teníamos un olor a orín en la ducha y en un rincón del cuarto. El administrador se ve un poco estresado pero es serviable. Recomiendo el hotel si busca un lugar para descansar lejos del ruido de la ciudad!
Stayed 3 nights in Jan 2020
Response from Daniel on 17 Jan 2020
Muchas Gracias Por habernos escogido para pasar sus vacaciones. Siento mucho que no le hayan limpiado la habitacion pues cuando esta ocpuada todo el dia , tratamos de no molestar. Revisaremos la ducha por olores pero no existe coneccion entre la tuberia de la ducha y la de los inodoros por lo cual no entiendo porque el olor, sin embargo revisaremos para coregirlo. Muchas gracias de nuevo por sus comentarios.

10/10 Excellent

carlos eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el servicio muy bueno es un poco lejos del centro pero hay muy buen trasporte, es muy tranquilo no hay ruido si no de pajaros el servicio de desayuno es bueno hay varios menus al desayuno y el servicip de la señora maria es excelente michas gracias
Stayed 5 nights in Oct 2019
Response from Daniel P on 6 Nov 2019
Fue un placer atenderles. esperamos su pronto regreso.