It's great to know that, despite the initial problems with the room, you were promptly assisted with an upgrade and were able to make the most of your stay, Mrs. Ines! It must have been truly incredible to enjoy the view of the full moon rising right in front of you. It sounds like a truly magical experience! We appreciate you sharing these positive moments with us and we hope to welcome you back soon for more memorable moments.

It is always gratifying to know that the stay was satisfactory and that the team is always committed to providing the best experience possible, Mr Evaldo. We will be passing on your compliments to our collaborator Jovan. Thank you very much and come back often!

We are extremely pleased to receive your positive feedback about your stay at our property. It is an honor for us to be part of history, offering you not only a historic environment, but also excellent amenities and quality service.It is gratifying to know that you enjoyed the cuisine offered at our establishment and had relaxing moments by the pool. Our goal is to provide a memorable experience for all of our guests, and it's great to know that we achieved that goal with you.

We are delighted to hear that the proximity to the beach was a positive aspect during your stay, Mr Jeremy. The seaside location truly offers a special atmosphere and unique opportunities for relaxation and leisure.We hope to welcome you back soon for another memorable stay by the sea.

Thank you for the evaluation. The Hotel has a sanitation contract, with regular spraying to ensure environmental safety, guided by our nutritionist and health surveillance

We are absolutely thrilled to receive your wonderful feedback, Ms. Anette! It's amazing to know that you loved our place and that everyone, including the kids and grandpas, had so much fun during their stay. Our reception team will be delighted to hear that you were helpful and kind, and your compliments will be shared with them. It's always a joy for us to create good memories for our guests, and knowing that we were able to provide that for you fills us with happiness. We will be looking forward to welcoming you back soon for more memorable moments. Thank you very much for your review and for choosing our hotel. Have a wonderful day!

We are very happy to know that you appreciated the beauty of our location close to Itupuã beach and the quality of our services. We apologize for the inconvenience of the distance to the city center, but we are happy to know that you still enjoyed our offer. Our guest satisfaction is always our priority and your comments help us to continually improve.

We are so happy to receive your positive feedback about your stay at our property, Sir Bryan! It's wonderful to hear that you had a great experience, especially appreciating the friendliness and helpfulness of our staff, as well as the fantastic breakfast. Our goal is to always provide a memorable and comfortable stay for all of our guests, and knowing that we have achieved this fills us with joy.

Caro hóspedes, pedimos desculpas pelo ocorrido. Realmente uma situação muito desconfortável com um bebê pequeno. Estamos averiguando a situação junto à equipe.

We are very happy that you liked it, Mr. Chinwe, come back more often.Luisa Proserpio - Experience Manager

Thank you so much for caring, Mr. William. It's your house

The pleasure was all ours! The presence of guests like you gives a special grace to working in hospitality, Mrs.Gabrielle.

We hope to be able to serve you again, Mrs Adriana

Thank you for your review. Sorry for not meeting your expectations

Receber essa avaliação com nota máxima, nos enche de satisfação e orgulho, Sra Katia! A casa é sua! Apareça mais vezes!

Sua avaliação nos deixa muito felizes, Priscilla! O prazer foi todo nosso! A presença de hóspedes como você dá uma graça especial em trabalhar na hotelaria.

We thank you for having taken your time to fill our evaluation that give us the opportunity to increase our service. We hope to be able to serve you again!

We thank you for having taken your time to fill our evaluation that give us the opportunity to increase our service and ask an excuse for our mistakes, George.

Obrigada pela avaliação, Joel. A casa é sua! Volte mais vezes

We thank you for having taken your time to fill our evaluation. We showed your generous evaluation to the whole team. We hope to be able to serve you again!

Obrigada por registrar sua avaliação super positiva de nossa casa, Adrien! Volte muito em breve!

We thank you for having taken your time to fill our evaluation and ask an excuse for our mistakes.

Obrigada por nos avaliar tão positivamente! Volte sempre que quiser para mais "tardes em Itapuã"!

We thank you for having taken your time to fill our evaluation that give us the opportunity to increase our service.

Obrigada por avaliar, que bom que gostou!

Amazing Ezequiel! Hope to see you soon! Best!

Great Dexter! Thank you so much for the feedback! Hope to see you soon!Best,

Volte sempre Dexter! Abraços,

Thank you so much, Paulo!

Thanks!!

Thanks!

Thank you, Naresh!

Thank you very much, Katia!

Obrigada!

Thanks, Edgard!

Dear guest, We thank you for having taken your time to fill our evaluation that give us the opportunity to increase our service.

Obrigada por avaliar, André

Thank you so much!

Thank you, Maria!

Thank you for your feedback, Mike, and for choosing to stay at Mar Brasil Hotel! I am sorry to hear that the wifi was not working in your room. The maintenance team has already checked and solved the problem. The tourist bike rental service is provided by Itaú Bank and we are lucky to have a station on the sidewalk of Mar Brasil Hotel. In the rare case that there are no bikes available at this station, you can check the other nearby station, at the Itapuã lighthouse (just 100m from the hotel). We hope to have the opportunity to welcome you back soon!

Thank you so much, Todd! Hope to see you again

Thank you very much!

Dear Guest, We thank you for having taken your time to fill our evaluation that give us the opportunity to increase our service.

Thank you very much, Rebecca!

Shai, We thank you for having taken your time to fill our evaluation that give us the opportunity to increase our service.

Thank you so much, Margot!