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Reviews of WHOLE Family - WholeVille - Hostel

1 out of 5
WHOLE Family - WholeVille - Hostel
4641 12th Avenue, Sacramento, CA

Reviews

6.8
Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 6 out of 52 reviews" "
Rating 2 - Terrible. 11 out of 52 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin, Princeton

Stayed 3 nights in Feb 2024

2/10 Terrible

Wilson F, Fayetteville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
During quiet time between 10 pm to 6 am, the radio keeps on playing and he does not want to shut it off even after I requested a million times. It’s terrible, I did not sleep a wink. Wilson US Army Disabled Veteran
Stayed 1 night in Jan 2024

2/10 Terrible

Wilson F, Fayetteville

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I don’t mind sleeping in the top bunk despite my physical disability but the mattress was so thin, the pillow was so thin that I did not sleep a wink, I feel so terrible this morning not to mention that the person’s radio below my bunk is so loud, what a terrible experience.
Stayed 1 night in Jan 2024

6/10 Okay

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
you get what you paid for : (
Bed mattress needs to be replaced .. bed frames need to be built for adult use.. ladder to go up is too narrow.. electric cord should be attached to wall
Stayed 1 night in Jan 2024

10/10 Excellent

Saida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and welcoming
Stayed 3 nights in Dec 2023

6/10 Okay

Austin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Its a warm dry place to sleep at night. Dont expect luxury.
Stayed 14 nights in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
It was a two-night stay. Kevin was very helpful in explaining the rules of the hostel. Everybody kept to themselves and if you keep it respectful, your stay here will be enjoyable.
Stayed 2 nights in Nov 2023

4/10 Poor

Kenneth

Stayed 5 nights in Oct 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy Kevin was a real nice guy, made it easy & comfortable to stay there over the weekend
Stayed 5 nights in Oct 2023

6/10 Okay

Jean-Christophe

Disliked: Room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Jamie

Liked: Cleanliness
Looks Ghetto
Stayed 1 night in Aug 2023

6/10 Okay

Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On site manager domineering and rude.
The manager is domineering Makes issues over nothing. Avoid location.
Stayed 1 night in May 2023
Response from WHOLE Team on 20 May 2023
Hi Glenn, we don’t have an on-site manager at this location. If you are referring to Kevin, he is tenant that lives on site. I’m sorry if you two didn’t get along - he called us multiple times to help get your door code programmed for you.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and tenants very friendly. Staff was excellent showing up everyday and being very courteous and professional
Stayed 13 nights in Dec 2022

2/10 Terrible

Stacy

Disliked: Staff & service, amenities, property conditions & facilities
I had a guy following me around asking me personal.questions. not safe! Kept coming over to my bed. I left. Didnt even stay. I want a refund
Stayed 1 night in Oct 2022

2/10 Terrible

Pavel

Stayed 7 nights in Sep 2022

4/10 Poor

Pavel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2022

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly it was good because of the regular guests. Minus 1 yelled & was weird. Owners are doing things that seem illegal.
Stayed 1 night in Aug 2022

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It stuck from mental issues from other guests.
Stayed 1 night in Jul 2022

2/10 Terrible

CHARLES

Business traveller
Disliked: Staff & service, amenities
The building is unmarked and difficult to find. There are no staff onsite and they said they would email me with a door code. No door code was emailed to me until after I'd reached the house and another guest was kind enough to help me contact the manager. Beds were poorly built and mattresses were a joke. They give you a towel though, that was nice. There was a man in another room screaming about how the government was trying to steal his brain waves or something. I did not feel particularly safe. Rooms are quite crowded.
Stayed 2 nights in Jul 2022

6/10 Okay

Karen

Disliked: Cleanliness
Stayed 1 night in Jul 2022

2/10 Terrible

Dano Kraiggy

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst
Stayed 5 nights in Jul 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Antonio

Business traveller
Liked: Amenities, property conditions & facilities
It's cool
Stayed 2 nights in Jul 2022

10/10 Excellent

Avichal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hostel experience, wasn’t sure what to expect but it was pretty much as advertised. The host was gracious, responsive, and helpful without being suffocating or hovering around too much. Other guests kept to themselves for the most part - overall chill and friendly vibes. Would stay again.
Stayed 2 nights in Apr 2022

4/10 Poor

Roger

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Mostly as described however the owner is completely unresponsive. Multiple issues with noise and activity at all hours and power being cut most likely by the owner has none of the nearby houses lost power.
Stayed 2 nights in Feb 2022

4/10 Poor

Charles

Business traveller
Disliked: Staff & service, property conditions & facilities
I couldn't lock the door to my private room and had to leave. I couldn't protect my valuables.
Stayed 4 nights in Feb 2022
Response from WHOLE Family on 28 Feb 2022
Hi Charles, Thanks for booking with us and we apologize you chose to leave. I'm curious if you reached out to us about the lock, I didn't see anything in our messaging about it. Safety is our number one priority and we failed if you felt like your items weren't secure. We do have locks on our private rooms, and I will look into this personally. We hope you have safe travels!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a place to stay that’s quiet and safe
Stayed 5 nights in Dec 2021
Response from WHOLE Family on 28 Feb 2022
Hey Ronald, thanks for staying with us! We truly enjoyed hosting you and look forward to booking again!

8/10 Good

charles

Stayed 1 night in Jan 2022
Response from WHOLE Family on 28 Feb 2022
Thanks for choosing to book with us Charles! We hope to host you in the future, safe travels!

8/10 Good

I Milika Feleti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, room comfort
Worth it!
Good and quiet. Nice people and inexpensive.
Stayed 1 night in Dec 2021

10/10 Excellent

Fawzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

MARC

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2021

8/10 Good

Candy

Liked: Cleanliness
Sacramento bunkhouse.
The bathrooms were clean, there was a kitchen, refrigerator space and a sitting area. The guys were chill and quiet. There was a fresh towel and bedding.
I came into town for a night to see Shaggy at Golden 1 center
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it all the way. Nice place to stay an save.
Stayed 4 nights in Jul 2021

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

YahairaGuadalupe

Liked: Staff & service
A little dirty, uncomfortable.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Sanrita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House was pitch dark could not see number of house so I tried to call the lady victoria who owned the house and who also checks ppl in and so I tried calling her and she does not pick pick up for shit..the neighborhood looked suspect ..did not know we're to park..when I got there had no idea how to get onto the property when I finally found out n got onto the property ..stepped in and first off it smelled bad it looked like this house had not been cleaned on days..the toilet was filthy.kitchen was filthy..the fridge had old moldy food in it..I mean this house was nasty and at the end of service they charge u a 9.00 cleaning fee..I seriously DNT see how?????? And top of everything victoria was rude..she told me I could not park in the hotels driveway I had to park on the street due to "fire safety" or whatever she said ???!!!! That didn't make sense cuz her vehicles were parked there.afyer my long day I had to get up n move my car to the street hoping nobody would break into my car...there was no soap to wash ur hands in bathroom.if u are reading this!!! Do Not stay here!!!! Run far far far away from this place..oh I also forgot there was nobody to check me in when I first got here so had no idea what bed I go to I had no idea about were everything was in the house
Stayed 1 night in Dec 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Pleasant surprise.
I was not expecting much, but i must say it was alot better experience than I thought. Once you get pass the open dorm aspects
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel vs Hotel
My stay here was pleasant for the most part. The staff here are great and the price for me at this time was excellent. The hostel could use a couch and of course a TV but otherwise my stay was excellent.
Stayed 9 nights in Aug 2020

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Home Hotel Ever
It was great the people I shared a room with are great they have been there for a couple of months so it's really cool you get bathroom which has a big bathtub and you can cook in the kitcken cook w hey ever you want and my room mates are pretty cools out sharing the food so I would cook a meal for everyone cause sometimes you just need a home cooked meal love staying here
Stayed 5 nights in May 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020