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Reviews of Silver Creek Resort

3.5 out of 5
Silver Creek Resort
Cardiff Hall, P.O. Box 227, Runaway Bay, St. Ann

Reviews

6.8
Rating 10 - Excellent. 13 out of 44 reviews" "
Rating 8 - Good. 9 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 7 out of 44 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nerissa

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Vijay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was ok for price
Stayed 2 nights in Mar 2024

4/10 Poor

ROBERT

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

ONEL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and safe
Stayed 7 nights in Mar 2024

6/10 Okay

Dins

Stayed 2 nights in Feb 2024

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Wanted somewhere to stay overnight to conduct some business in the area. Was peaceful for the most part. Definitely would stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Cheryl

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It badly needs maintain ,not upgrade..the bathroom door knob came off in my hand, the wash basin pipe, i could ease out hole it was place in, the room was musty,lizard poop all over the room...thank God the towels is not kept in yhe room or else they couldnt be used...i like the place just need to maintained..i will stsy again but i would pit in my request in advance..
Stayed 1 night in Sep 2023

8/10 Good

Monique

Stayed 1 night in Aug 2023

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite. Just what the doc ordered
Stayed 5 nights in Aug 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with wonderful proprietors. My second stay. I will stay again if God is willing. ❤️🇯🇲
Stayed 1 night in Aug 2023

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 5 nights in Aug 2023

4/10 Poor

Kemar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Gavin

Stayed 2 nights in Aug 2023

2/10 Terrible

mayra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was bad.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jermaine

Stayed 3 nights in May 2023

2/10 Terrible

Anthony, Rahway

Stayed 1 night in May 2023

2/10 Terrible

Russell

Stayed 1 night in Apr 2023

4/10 Poor

Chris-ann

Travelled with family
Disliked: Property conditions & facilities
I love the quietness and relaxation but I dislike my phone wasn’t picking up internet sucks and no tv channel was working
Stayed 1 night in Apr 2023

8/10 Good

Slavek

Travelled with family
Liked: Staff & service, property conditions & facilities
Blinds didn’t feel secure and bugs could easily enter, along with heat. Large sq footage
Stayed 1 night in Mar 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. Spotless.
Stayed 1 night in Mar 2023
Response from Lisa on 11 Mar 2023
Hi, Mike.We are glad you had a wonderful time here at Silver Creek. We're definitely looking forward to seeing you soon.

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I had a pleasant and comfortable stay after going to the reggae show” Rebel Salute”. We had a comfortable rest before continuing our journey back to Keystone, Saint Catherine. The staff was friendly and accommodating.
Stayed 1 night in Jan 2023

2/10 Terrible

David

Stayed 1 night in Jan 2023

6/10 Okay

FIONA

Liked: Room comfort
Reasonable for a short stay
Stayed here for 2 nights as attending an event nearby. In general the hotel is ok for a short stopover. The room is very basic and whilst quite old in decor and style it was clean, although sheets were a bit musty. We did have an issue finding the hotel as it is off the main road, so car would be helpful but we did arrive at night. Grounds are amazing, wonderful foilage and birds if that is your thing. Also saw some peacocks on the grounds which was a pleasant surprise. there is no check in desk as such so better to arrive in the daytime. Staff were helpful so no complaints there. Our only complaint was parking was poor, we arrived back at the hotel late one night only to find no parking at all and ended up having to mount a bank next to another car to ensure we did not block anyone in. This resulted in damage to our car so that was not great but these things happen I guess. On check out there was a little iss7ue with payment which was resolved quickly but ensure you have your proof of payment. Overall for the price - would I stay again? Yes for a 1 or 2 nights but nothing longer.
Stayed 2 nights in Jan 2023

8/10 Good

TASHSHIEKA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the serenity

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Resort is situated perfectly. A little bit off the mainroad which is perfect. Rooms need better curtains that provide the sense of privacy for the guest. All in all not a bad vacation spot.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
The property was ok and clean and the room that we got was nice. However, the bathroom could be a little cleaner and I wished we could check out at 12 p.m.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed linens were clean but the room was dusty. I would go back however.
Stayed 1 night in Jan 2020
Response from Leon on 18 Jan 2020
Thank you for your review :) we have been having that problem since the construction and renovation of the roads, It is near completion however. Should be ok on your next visit!

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked the easily accessible location of the hotel. We also liked that the property had grills on the doors and windows. We did not like that the closet was in the restroom. Also, our room door was left unlocked after staff had visited. Our room was only cleaned once in 5 days.
Stayed 5 nights in Jul 2019
Response from Leon on 14 Aug 2019
Good Day, Thank you for your review! We will work to make changes based upon your response. Thank you for staying with us.

6/10 Okay

Verified traveller

Disliked: Amenities
Far from amenities, attractions. Very much inside from beach. Staff (one) was friendly but could not offer much.
Stayed 1 night in Dec 2018
Response from Leon on 24 Jan 2019
Thank you for your review, we will be able to offer more this year!

10/10 Excellent

christine, jax. fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to beach.
Leon the manager was the most kindess hospitable host. He played my personal tour guide. Introduced me to a few eating places , and their food was really tasty. The atmosphere of the entire hotel was very much homey. Beautifully kept lawn and garden. The entire grounds was clean, beautiful flowers friendly workers, pick and eat fruits from property. We enjoyed the stay, my next trip I will take my family I just know they will love it. I recommend the resort highly .
Stayed 5 nights in Feb 2018
Response from Leon on 14 Mar 2018
Thank you Ms Wise! it was a pleasure having you. Looking forward to your next visit. :)

8/10 Good

michael, kingston

Liked: Cleanliness, staff & service, room comfort
great loacation to get to attractions & beaches
staff courteous and helpful Room has kitchen facilities that proved useful for our stay. Cool peaceful location
Stayed 1 night in Jan 2018
Response from Leon on 12 Feb 2018
Thank you for the great review Michael!!

8/10 Good

Maxine , New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very peaceful setting with excellent staff. The beach is a short walk away from hotel. A small resort that allows ypu the comfort and privacy of home. kitchen is available for you to prepare a meal at anytime. I intend on staying there upon my return to the Island.
Stayed 4 nights in Dec 2017
Response from Melissa on 18 Dec 2017
Thank you Maxine. It was a pleasure having you here and looking forward to seeing you again.

6/10 Okay

Penny, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Photos are misleading. Renovations needed.
Spent two nights there. Didn't realize there was no restaurant until I got there, which was very disappointing. Generally a lower quality place than the photos suggested. Renovations should really be done as soon as possible as there are better places in the area. In spite of the positives, I would not recommend this place.
Stayed 4 nights in Aug 2017

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Relaxing Hotel
We needed a short get-away and this was a perfect place. It was close to many family related attractions but removed from the noise of any busy area.

10/10 Excellent

Nickiesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brenda, Winnipeg Manitoba, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to the beach.
We enjoyed our breakfast every morning. The staff was always friendly, and breakfast was always great! Plenty of fresh fruits and the great Jamaican coffee! We love the swimming pool and the quiet surrounding. Our stay was a very good and we recommend everyone go to Jamaica, and stay at the Silver Creek Resort.

10/10 Excellent

GDA, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Loved the peacefulness. Includes continental breakfast; unexpected full breakfast on Sunday morning! Great hospitality!!!

6/10 Okay

ROSA, Sparta wi

Resort stay
The owners and staff were very friendly. Continental breakfast could have been better. We enjoyed our stay. I would go there again.we were given the honeymoon suite for the price of a regular room.it was nice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A true Jamaican experience. I love every bit of my time at Silver Creek. The delicious breakfast provide a good start to my day. Wonderful!!!

2/10 Terrible

Mark

Stayed 2 nights in Nov 2023

2/10 Terrible

Paula

Stayed 1 night in Mar 2023

6/10 Okay

francois

Travelled with partner
Liked: Staff & service
Environnement tranquille, cependant il n'y avait pas d'eau chaude n'y d'eau dans la cuisinette. Et il y avait de grosses bestioles dans la chambre