Outdoor pool, pool umbrellas, pool loungers
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Reviews of Novotel Barossa Valley Resort

4 out of 5
Novotel Barossa Valley Resort
Golf Links Road, Rowland Flat, SA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 4 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow This place did not disappoint Perfect accommodation in Barossa Staff are friendly and helpful Rooms are beautiful and spacious with the most amazing views We would definitely come back again
Stayed 2 nights in Mar 2024

8/10 Good

Parag

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 2 nights in Jan 2024

10/10 Excellent

David, Glebe

Stayed 1 night in Jan 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sachith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parents and kids enjoyed all facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Never Book through Expedia. Booked Novatel through Expedia to pay on arrival. Booked Price $525 on internet but when paying was charged $753. Apparently Expedia is an American Site and the charge is converted to Australian Dollars. Very disappointed! Novatel accommodation was average. Room had smell when walking in and we noticed must people were keeping their front doors open to air it. Cleaning was very average. Not worth $753 for 2 nights.
Stayed 2 nights in Dec 2023

10/10 Excellent

Zoran

Stayed 3 nights in Dec 2023

8/10 Good

Gwen

Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax at or have it as a base to go do wine tours
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Mat

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful getaway for my family and I
Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
About my sixth stay at this hotel over the years. Room was excellent and very clean. Staff friendly and accommodating. Location and views hard to beat. Very relaxing stay. Will visit again.
Stayed 3 nights in Sep 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
More sunlight, a little dark in room
Stayed 2 nights in Aug 2023

10/10 Excellent

Kate

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Novotel was lovely to stay at and the staff were great to deal with.
Stayed 1 night in Aug 2023

10/10 Excellent

Diego

Travelled with group
Liked: Amenities
Great service and location
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the serenity. Unit was large and clean and had everything you need for a wonderful stay. Bed was comfortable and with only the birds making a noise we slept well. Perfect location for day tripping around the Barossa.
Stayed 5 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are awesome
Stayed 2 nights in Jun 2023
Response from . on 27 Jun 2023
Appreciate yourfeedback, I will pass this on to the Team

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat
Enjoyed our relaxing stay
Stayed 2 nights in Jun 2023
Response from . on 27 Jun 2023
We are glad you were able to relax and enjoy your stay.

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location the staff the cleanliness the current new Fitout fresh breakfast service attitude check in.
Stayed 2 nights in Jun 2023
Response from . on 27 Jun 2023
Hi Chris,Thank you for your feedback, We hope you enjoyed your time in the Barossa.

10/10 Excellent

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jun 2023
Response from . on 27 Jun 2023
We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. Thank you again for sharing your experience, and we hope to see you here again shortly.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, simple, hotel room close if you have a car. Staff very friendly and happy to assist with taxi arrangements into town and back again. A nice surprise with a wine tasting from a local winery so we got to discover yet another Barossa winery.
Stayed 2 nights in May 2023
Response from . on 27 Jun 2023
So many wineries to discover.Delighted you enjoyed your stay.

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the location and views of the area from rooms and restaurant, and the staff were friendly. Room was clean and tidy but not very soundproof - could hear people walking past and guests in neighbouring rooms. Felt that our experience wasn’t worth what we paid given the property hasn’t had a refurbishment since we last visited about 8 years ago and price has doubled.
Stayed 1 night in May 2023
Response from . on 27 Jun 2023
We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. Thank you again for sharing your experience, and we hope to see you here again shortly.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort in the middle of beautiful countryside with stunning views. The restaurant at the resort is A . Both food and service. Would highly recommend.
Stayed 2 nights in May 2023
Response from . on 7 May 2023
Thank you for your feedback - Glad you enjoyed your stay here with us.

8/10 Good

Cheng

Stayed 1 night in Apr 2023
Response from .. on 27 Jun 2023
We very much appreciate you taking the time to complete our survey regarding your stay at the Novotel Barossa Valley Resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previou

8/10 Good

Jaze

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property have activities around that you and your family can do if you don't want to go anywhere. You can take a massage session, go for a walk or go to the gym ( 24 hours ) or play chess, table tennis, tennis and jump in the heated pool with kids. When it comes to dinner time, you can dine in the restaurant there ( breakfast and lunch also ). Having said all that, I am a bit disappointed with the room. It is basic for a resort. There is no oven or a clothes dyer. Lastly, the staffs are very accommodating and friendly.
Stayed 4 nights in Apr 2023
Response from . on 7 May 2023
Hi and thank you for your feedback - we appreciate your kind words

10/10 Excellent

Maria

Stayed 1 night in Apr 2023
Response from . on 7 May 2023
Thank you for taking the time to complete the survey.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Apr 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a long weekend in the Barossa.
Superior king room. Very spacious and comfortable. Beautiful view from the balcony. Well appointed with small kitchenette with plates, cutlery etc, kettle, coffee machine, fridge, toaster and microwave. Friendly efficient check in and the 11am checkout made for a relaxing start on our last day. It’s a bit out of town so you need a car. We’d be happy to stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & central to the local area, a great getaway
Stayed 1 night in Mar 2023

6/10 Okay

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

James, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while experiencing Barossa Valley. They room was spacious and bed very comfortable. Great place to dine. Swimming pool was a real treat!
Stayed 3 nights in Mar 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service
Some signs of bird poo on steps and walkways to your room. Large shower head drips cold water when using the smaller shower head.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2023

10/10 Excellent

Minas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding!
Stayed 1 night in Feb 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service
Lovely big resort
Stayed 1 night in Feb 2023
Response from . on 13 Feb 2023
So glad you enjoyed your stay

8/10 Good

karen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
very peaceful and quiet. Lovely scenery beautiful surroundings. very disappointed with the pool temperature again.they really need to update their heating system and monitor it.many adults wouldn't go in and when you see 5-10 year old kids complaining it must be cold
Stayed 2 nights in Jan 2023

10/10 Excellent

julie and Reg

Stayed 1 night in Jan 2023
Response from Lainie on 22 Jan 2023
Thank you - we appreciate you taking the time to complete our survey.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Great views and relaxing atmosphere
Stayed 5 nights in Jan 2023
Response from Lainie on 22 Jan 2023
Thank you, we appreciate your feedback

10/10 Excellent

Julie

Stayed 1 night in Jan 2023
Response from Lainie on 22 Jan 2023
Thank you, we appreciate you taking the time to complete our survey

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and views, excellent location, everything was easy to get to including the pool and dining area. We were there on New Year’s Eve and they held a BBQ that you had to buy tickets to, and even after asking what there is to do in the Barossa on New Year’s Eve, we were not told about it so we weren’t included in that which was a shame.
Response from Lainie on 22 Jan 2023
Hi Anna,Thank you for your feedback. Apologies from us, that you missed our BBQ New years Celebrations, These events sell out weeks in advance - this could be the reasoning behind why you weren't informed.

10/10 Excellent

Kankanamge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from . on 22 Jan 2023
Thank you for completing our Survey

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, only issue we had was the dinning options were average. Nothing suitable to eat. Could do with better menu with more variety for people with dietary requirements.
Response from . on 22 Jan 2023
Thank you for completing our survey. We do cater for people that have allergies and dietary requirements, apologies if this was not explained to you.

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery absolutely perfect. The main purpose of our night away, was to soak and relax in a spa bath which i added but was told by reception staff i did not ask for it. But was an enjoyable stay.
Stayed 1 night in Dec 2022
Response from . on 22 Jan 2023
So glad you enjoyed your stay.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great staff service, breakfast was very well done a lot on offer
Response from . on 22 Jan 2023
We are happy you like our place and our staff. Thank you for taking the time to complete our survey

8/10 Good

Ayleen

Travelled with family, Business traveller
Liked: Staff & service, amenities
Relaxing views and well styled renovated rooms!
Response from . on 22 Jan 2023
View are amazing and the we are glad you like our renovoted rooms