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Reviews of Super 8 by Wyndham Rosenberg TX

2 out of 5
Super 8 by Wyndham Rosenberg TX
3314 1st St, Rosenberg, TX

Reviews

7.6

Good

Rating 10 - Excellent. 114 out of 334 reviews" "
Rating 8 - Good. 102 out of 334 reviews" "
Rating 6 - Okay. 53 out of 334 reviews" "
Rating 4 - Poor. 36 out of 334 reviews" "
Rating 2 - Terrible. 29 out of 334 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Language barrier
Stayed 6 nights in May 2024

8/10 Good

Odalis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Cleanliness could be a little better, besides that everything else is fine
Stayed 2 nights in May 2024

6/10 Okay

Yuliya, New York

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from MK on 5 May 2024
Apologies for the inconvenience. We'll address the issues promptly for a better experience in the future and thank you for sharing your experience.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
feel good
Stayed 4 nights in Mar 2024
Response from Mohan on 4 May 2024
We really appreciate you being a customer and helping to share the word about us.

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get too,
Stayed 1 night in Mar 2024
Response from jay on 4 Mar 2024
thank you

8/10 Good

Francisco

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from a on 27 Feb 2024
thank you for your stay and good review

6/10 Okay

Kaytee

Travelled with family
Disliked: Amenities
it is being remolded, said there was a hot breakfast the only thing hot was waffles. not many options. our neighbors were very load had to call the front 4 times.
Stayed 2 nights in Jan 2024
Response from MK on 13 Mar 2024
We really appreciate you being a customer and helping to share the word about us

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Good Bargain
Room was very spacious but had of elements like missing wall art with hangers still in the wall and no drawers to unpack. My room used to have 2 beds but 1 bed was replaced with a small chair with ottoman and left lots of space. Couple issues: shower head was not properly installed and was leaking quite a bit, and the business chair had obvious wear and tear. Also, no black out curtains for the windows so daylight comes in and you can see outside. Overall, good bargain for the price.
Stayed 1 night in Jan 2024
Response from mk on 13 Mar 2024
We really appreciate you being a customer and helping to share the word about us.We will try to resolve the little things as you suggested

4/10 Poor

Johnny

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shampoo??? Period. Soda machine doesn’t work. Cable would go in and out of connection.
Stayed 1 night in Jan 2024
Response from MK on 13 Mar 2024
Apologies for the incovyance.you can always call to front desk for any query while you stay

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jay on 13 Mar 2024
Thank you for taking time to leave us a review. We are thrilled to hear that you loved your experience with us. And we look forward serving you again.

10/10 Excellent

Barry E

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, but nice and clean
Stayed 1 night in Jan 2024
Response from MK on 13 Mar 2024
Thank you for taking time to leave us a review. We are thrilled to hear that you loved your experience with us. And we look forward serving you again.

2/10 Terrible

Eugene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8
Stayed 1 night in Jan 2024
Response from MK on 13 Mar 2024
Could you please mention the reason for low rating,'we hope you provided best stay.

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service great Clean rooms
Stayed 2 nights in Jan 2024
Response from Jay on 13 Mar 2024
We really appreciate you being a customer and helping to share the word about us.

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was near business locations.
Stayed 3 nights in Jan 2024
Response from Jay on 13 Mar 2024
We really appreciate you being a customer and helping to share the word about us.

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jay on 13 Mar 2024
We really appreciate you being a customer and helping to share the word about us.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is close to eating places close and close to access to the freeway.
Stayed 1 night in Nov 2023
Response from Jay on 24 Nov 2023
Thank you

2/10 Terrible

Hector

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
"Roach Hotel"
Hotel room had many live n dead roaches in the room. Stayed the 1 night n had to leave the next morning after seeing more roaches in the morning in the restroom. We were booked for 2 nights. I just turned in the key n checked out. Never staying there again.
Stayed 2 nights in Nov 2023
Response from Jay on 20 Nov 2023
Sorry for the inconvenience , we will check the issue to cure things happened.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Was pleasantly surprised with the hotel. Everything was clean and comfortable and front desk was friendly and helpful!
Stayed 1 night in Nov 2023
Response from Jay on 20 Nov 2023
Thank you !

8/10 Good

Ramiro, Niceville

Stayed 1 night in Nov 2023
Response from Jay on 18 Nov 2023
Thank you

10/10 Excellent

Nechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jay on 14 Nov 2023
Thank you ! see you soon.

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Jay on 14 Nov 2023
Thank you !

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money
Not worth the rate. Food left in the fridge, dirty sheets and towels, obviously not washed including stains and hair. Low water preasure and crusty desk chair with peeling fake leather. If i wanted the 30 hotel experience i would have stied next door.
Stayed 1 night in Nov 2023
Response from Jay on 14 Nov 2023
Sorry for your inconvenience , we make sure that everything will be neat and clean and try to improve our best.

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
stay
It was a good place to sleep.
Stayed 1 night in Oct 2023
Response from Jay on 14 Nov 2023
Thank you

10/10 Excellent

donna, Arl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shopping and dining. It was clean and convenient
Stayed 2 nights in Oct 2023
Response from Jay on 14 Nov 2023
Thank you

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from jay on 28 Oct 2023
Thank you

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from jay on 28 Oct 2023
Thank you

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jay on 24 Oct 2023
Thank you for your feedback.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jay on 9 Oct 2023
Thank you.

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jay on 4 Oct 2023
Thank you

4/10 Poor

Elizabeth, Mesquite

Liked: Cleanliness, amenities, property conditions & facilities
Original booking was for a king, they gave me a queen and said they were all sold out.
Stayed 1 night in Sep 2023
Response from Jay on 4 Oct 2023
Sorry for the inconvenience , we sold out.

6/10 Okay

Michael

Disliked: Staff & service
Pretty basic. 2 beds, a shower, toilet, mini fridge… tv took me back to 1993 as it was not HD…. But the place served its purpose
Stayed 1 night in Sep 2023
Response from Jay on 25 Sept 2023
Thank you for feedback.

8/10 Good

Maria

Stayed 1 night in Sep 2023
Response from Jay on 21 Sept 2023
Thank you

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jay on 16 Sept 2023
Thank you!

6/10 Okay

Daniel

Stayed 2 nights in Aug 2023
Response from Jay on 25 Sept 2023
Thank you

8/10 Good

Alan

Stayed 3 nights in Aug 2023
Response from Jay on 11 Sept 2023
Thank you

4/10 Poor

eugene

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
o
Stayed 1 night in Aug 2023
Response from jay on 21 Aug 2023
Please explain in detail so we try to improve on that area.Thank you.

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place
The room had roaches everywhere and we immediately checked out asap
Stayed 1 night in Aug 2023
Response from Jay on 7 Aug 2023
Sorry for the inconvenience, we defiantly take care of this issue.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Ashley was very helpful and considerate!
Stayed 2 nights in Jul 2023
Response from Jay on 31 Jul 2023
Thank you.

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Super clean was what we liked the most. The beds aren’t the most comfortable but ok.
Stayed 2 nights in Jul 2023
Response from Jay on 25 Jul 2023
Thank you, see you soon

4/10 Poor

Alfred

Disliked: Cleanliness, staff & service, property conditions & facilities
Easy parking and security.
Stayed 3 nights in Jul 2023
Response from JAY on 24 Jul 2023
Sorry for the inconvenience , please describe us what we need to improve.

10/10 Excellent

Angel

Stayed 2 nights in Jul 2023
Response from Jay on 7 Aug 2023
Thank you

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable
It was ok…..AC was not on when we walked into the room….very hot and it took a couple of hours for the room to cool off enough for us to sleep comfortably. This hotel is a $60 per night room…definitely not the $100 we paid.
Stayed 1 night in Jun 2023
Response from Jay on 26 Jun 2023
Sorry for the inconvenience, we keep in mind to improve the service.Thank you.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Jun 2023
Response from Jay on 26 Jun 2023
Thank you.

10/10 Excellent

Latoisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is alway super friendly and the rooms are nice and clean. I feel very safe staying here and there are a variety of eating places around the area.
Stayed 1 night in Jun 2023
Response from Jay on 19 Jun 2023
Thank you for the feedback.

10/10 Excellent

Latoisha

Stayed 1 night in Jun 2023
Response from Jay on 12 Jun 2023
Thank you !

8/10 Good

Laura

Stayed 1 night in Jun 2023
Response from jay on 3 Jul 2023
Thank you

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice room
Stayed 1 night in May 2023
Response from Jay on 2 Jun 2023
Thank you !

10/10 Excellent

Amberleigh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient and helpful
Stayed 4 nights in May 2023
Response from jay on 25 May 2023
Thank you for the feedback , see you soon !

6/10 Okay

elizabeth g

Travelled with family
Liked: Staff & service
Room looked very clean with the exception of 2 dirty wash cloths hanging over the shower curtain & also the air conditioner compressor was loud every time the AC turned on
Stayed 1 night in Apr 2023
Response from Jay on 20 May 2023
Thank you for letting us know , we already replaced the AC , see you soon.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from JAY on 20 May 2023
Thank you