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Reviews of Days Inn by Wyndham Wilson

2 out of 5
Days Inn by Wyndham Wilson
1801 Tarboro St Sw, Wilson, NC

Reviews

5.8
Rating 10 - Excellent. 109 out of 595 reviews" "
Rating 8 - Good. 118 out of 595 reviews" "
Rating 6 - Okay. 120 out of 595 reviews" "
Rating 4 - Poor. 92 out of 595 reviews" "
Rating 2 - Terrible. 156 out of 595 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Less expensive than others along I-95 but 6 miles off the highway.
Stayed 1 night in May 2024

2/10 Terrible

RAHEEM

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in the front desk personnel were professional. The room was horrible for the following reasons: 1. Phone did not work 2. Water remaining in tub, had to use plunger for the water to leave the tub. 3. When I pulled back the blanket on one of the beds it was obvious it had not been changed or cleaned. The blankets were merely pulled up and there was hair in the bed. 4. Room smelled like Marijuana. 5. Floor had piles of items in the corners as though it had been swept there and forgotten. I called the front desk from my cell phone to complain and the lady was apologetic but they had no other rooms. She offered to have someone come clean the room but with all the issues, that was unacceptable. When I checked out, I spoke with or attempted to speak with the gentleman at the front desk. He could care less and simply said, "yes i see your complaints from last night and the manager will be informed." HORRIBLE experience at this hotel.
Stayed 1 night in May 2024

4/10 Poor

Clarissa

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls were cracked and the room smelled I had to buy spray and also the bed had a cigarette burn in the covers and the pillow and sheets smelled liked the outside or like someone already slept on them. My tissue dispenser was broken. And when I turned on the shower the water was yellow at first and than turned normal.
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 29 Apr 2024
Thank you for taking the time to leave us this review. We are in the process of remodeling our property and our rooms. We do hope that you will choose to stay with us again.

2/10 Terrible

Stephen, Nampa

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty!
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

2/10 Terrible

Judith

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found men garments in room and bugs. The bedding was horrible, stains. Had to buy Lysol and Clorox to clean my room before I could sleep in the Room.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lot farther off the highway than expected but overall it was fine.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

2/10 Terrible

James

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely dirty property. It was loud and the cops eventually had to come clear the parking lot. The bedding had hair and stains. The walls were cracked and broken and in desperate need of new paint. The toilet had remnants from the last guest stuck to the side. We just slept on top of the covers and got out of that mold smelling room first thing in the morning.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

4/10 Poor

Patricia

Stayed 2 nights in Mar 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

10/10 Excellent

Maureen E

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

8/10 Good

Dorcas

Stayed 4 nights in Jan 2024
Response from Front Desk Manager on 15 Apr 2024
Thank you so much for leaving this review. we do hope that you will come back again soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome the Weary Traveler
These folks really know how to welcome the weary traveler. Chastity is a professional. I'm happy to stay at Wyndham properties as I travel cross country for the next 2 months.
Stayed 2 nights in Jan 2024
Response from Front Desk Manager on 24 Apr 2024
Thank you so much for leaving this review. We do hope that you will choose to stay with us again in a future stay.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome the Weary Traveler
Most excellent visit and man, I needed the rest. Chastity and her staff all very caring and professional. Very grateful.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 24 Apr 2024
Thank you so much for leaving this review. We do hope that you will choose to stay with us again in a future stay.

6/10 Okay

Verified traveller

Business traveller
0k for one night
This place is ok for a nights sleep..it is very run down and needs some major repairs..the floor had not been cleaned. The furniture was in poor shape and and there was no chair in the room. Bed comfortable though..
Stayed 1 night in Dec 2023
Response from Front Desk Manager on 24 Apr 2024
Thank you so much for leaving this review. We do hope that you will choose to stay with us again in a future stay.

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
This is a very peaceful and safe place to stay. The breakfast was good as well. Staff was very helpful. Asst. Manager was extremely great with customer service.
Stayed 3 nights in Dec 2023
Response from Front Desk Manager on 5 Jan 2024
Thank you for taking the time to leave this review. We hope that you will choose to stay with us again in a future stay

2/10 Terrible

Marlon

Business traveller
Disliked: Staff & service
Days Inn (wilson nc) Scary Experience
My experience at this stay was not very good. I went to check in, the lady who checked me in at front desk seemed annoyed that i was there. She seemed upset that she had more work to do and said "i hate it when yall do this", referring to ne using an app instead of traditional check in. Long story short she diuble charged me the deposit. I did not know this until 24 hiurs later when i tried to book another room, with a different hotel, in another town using the hotels.com app again. I called my bank to see what was going on and why my card was being rejected, they informed me of the double charge. This left me without a place to stay due to me budgeting my expenses with my card i was short now. I called says in, the receptionist was different this time. She informed me she can see my charges and that she would contact her manager asap. The manager told her to tell me that the funds are being sent back within 1 to 5 business days. I told her due to their error i will have to skeep in my car, in the cold and fear bring robbed or worst. She apologized. I asked for a complimentary stay. She said she will ask her manager on duty (12/10/23 @ around 10pm est) if it is possible and call me back. I never received that call. I called her back after some time passed and she said she will call him back and promised she would let me know. No call came. Thus i slept in my car, cold, and worried all night in a parking lot. The manager avoided speaking to me or attempting to help. Horrible
Stayed 1 night in Dec 2023
Response from GM on 11 Dec 2023
hello, sorry for the inconvenience that you had at the property. the reason it got authorized twice because we never got authorization from your card on the first time. we refunded money right away. now it all depends who you bank with .we also offered you to check inn without deposit while you were speaking to front desk i was on the other line. but you wanted a free night which was not possible. we offered you the best we could but i guess you wanted it completely free which was not possible.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The girl behind the reception desk was very, very kind and and it is very well spoken
Stayed 2 nights in Dec 2023
Response from Front Desk Manager on 5 Jan 2024
Thank you so much for taking the time to write this review. We do hope that you will choose to stay with us again in a future stay.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay & recommend this hotel
Stayed 3 nights in Nov 2023
Response from Front Desk Manager on 5 Jan 2024
Thank you so much for taking the time to write this review. We do hope that you will choose to stay with us again in a future stay.

4/10 Poor

Zachary

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Front Desk Manager on 5 Jan 2024
Thank you so much for taking the time to write this review. I am sorry that your stay did not meet your expectations. We do hope that you will choose to stay with us again in a future stay.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk Manager on 17 Nov 2023
Thank you for this review. We hope you stay again soon.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Desk Manager on 12 Nov 2023
Thank you for this review.

4/10 Poor

Rodrickos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Manager on 12 Nov 2023
Thank you for this review.

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service
It was decent and clean
Stayed 1 night in Nov 2023
Response from Front Desk Manager on 12 Nov 2023
Thank you for this review.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Nov 2023
Response from Front Desk Manager on 12 Nov 2023
Thank you for this review.

4/10 Poor

joanne

Stayed 1 night in Oct 2023
Response from Front Desk Manager on 4 Nov 2023
Thank you so much for leaving this review. Hope you choose to stay with us again soon.

8/10 Good

Norma

Stayed 1 night in Oct 2023
Response from Front Desk Manager on 12 Nov 2023
Thank you for this review.

6/10 Okay

Eli, Miami

Stayed 1 night in Oct 2023
Response from Front Desk Manager on 4 Nov 2023
Thank you so much for leaving this review. Hope you choose to stay with us again soon.

6/10 Okay

Maria

Liked: Staff & service
It was okay
Overall all our stay was okay. The bed was clean and comfortable. Had a good night rest, but was about it. Everything else was minimal.
Stayed 1 night in Sep 2023
Response from GM on 29 Sept 2023
thanks for choosing to stay with days inn Wilson, we will work on the rooms to improve guest satisfaction.

8/10 Good

chad

Stayed 2 nights in Sep 2023
Response from gm on 29 Sept 2023
thanks for staying at days inn wilson.

2/10 Terrible

Edward

Stayed 1 night in Sep 2023
Response from Front Desk Manager on 21 Sept 2023
Thank you for taking the time to leave this review. I unfortunately have no shift notes of you coming to the desk to let us know what the issue was so we would be able to assist you. I do apologize for the inconvenience and hope that you will choose to stay with us again

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Customer service was good room needs some updates
Stayed 1 night in Sep 2023
Response from Front Desk Manager on 21 Sept 2023
Thank you so much for taking the time to leave this review. We are in the process of updating our rooms. We do hope that you will choose to stay with us again.

8/10 Good

Shirley D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 7 nights in Sep 2023
Response from Front on 13 Sept 2023
Thank you so much for taking the time to leave this review for us. We appreciate and do hope that you will choose us again for a future stay

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk Manager on 24 Aug 2023
Thank you so much for leaving this review. I do hope that you will choose to stay with us again in the future.

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities
It
Stayed 1 night in Aug 2023
Response from Front Desk Manager on 24 Aug 2023
Thank you so much for this review. We are working hard on updating the rooms. We do hope that you will choose to stay with us again in the future.

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This motel was "old" and in need of major renovation!! We stayed at a Days Inn the next night, not any better. We will not stay at a Days Inn ever again!!
Stayed 1 night in Jul 2023
Response from Front Desk Manager on 8 Jul 2023
Thank you so much for this review. We are in the process of updating the rooms and the property. We do hope that you will choose to stay with us in the future.

8/10 Good

Adrienne, Seminole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little further from the interstate than I would have liked but it was the only thing available. Price was a little high for what you get, but the room was clean, the bed was comfy, and the tv worked. That's all I needed.
Stayed 1 night in Jun 2023
Response from Front Desk Manager on 8 Jul 2023
Thank you so much for the review. We do hope that you will choose to stay with us again.

8/10 Good

Jose

Stayed 1 night in Jun 2023
Response from Front Office Manager on 20 Jun 2023
thank you so much for this review.

2/10 Terrible

Antionette

Stayed 1 night in Jun 2023
Response from Front Desk Manager on 8 Jul 2023
thank you for this review.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Front Desk Manager on 20 May 2023
Thank you for this review. We hope that you will choose us again for your future stay.

10/10 Excellent

Brandon

Stayed 1 night in May 2023
Response from Front Desk Manager on 5 Jun 2023
Thank you for leaving his review. We appreciate it. Hope you will stay with us again in a future stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bugs, no worries, no problems 😊
Stayed 1 night in May 2023
Response from Front Desk Manager on 15 May 2023
thanks so much for this review. we hope that you will choose to stay with us again.

6/10 Okay

Marlene

Travelled with partner
Liked: Amenities, property conditions & facilities
breakfast very marginal
Stayed 1 night in May 2023
Response from Front Desk Manager on 12 May 2023
Thank you for leaving his review. I do hope that you will choose to stay with us again soon.

6/10 Okay

Brenda

Stayed 1 night in May 2023
Response from Front Desk Manager on 12 May 2023
Thank you for leaving his review. I do hope that you will choose to stay with us again soon.

4/10 Poor

Shelby

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Front Desk Manager on 12 May 2023
Thank you for leaving his review. I do hope that you will choose to stay with us again soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
Stayed 1 night in May 2023
Response from Front Desk Manager on 8 May 2023
Thank you so much for this review. It was our pleasure to serve you while you were here.

6/10 Okay

SHARON

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wilson experiences
Toilets didn’t work in first room. Mold and ceiling and wells cracking. Room smelled stale.
Stayed 1 night in Apr 2023
Response from GM on 2 May 2023
hi,thank you for the input , we are working on doing renovations of the rooms. Hope to serve you better in future.

2/10 Terrible

Tracy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so DIRTY, cobwebs everywhere, the vents in the bathroom and air conditioner were gross. My socks were black from walking on the floors. Around 4 in the morning people were knocking on my door looking for someone called "G" and wouldn't go away, kept knocking wanting drugs. By far the worst hotel experience ever.
Stayed 1 night in Apr 2023
Response from GM on 2 May 2023
first of all we would like to thank you for the opportunity to serve you .sorry for the unpleasant experience you had . we working on doing some renovations .we are a new MGMT company and would love to serve you better in future.

4/10 Poor

Claire

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Front Desk Manager on 15 Apr 2023
Thank you for leaving us a review. If you could please send us a message to let us know about what was wrong with your stay. I do apologize and hope that you will stay with us again soon

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and rundown
The beds had stains, human hair and burn holes. Most of the lights did not work. The room smelled bad and the bathroom had black mold and paint chipping. We stayed just to sleep, thankful that we did not have to stay for an extended period.
Stayed 1 night in Apr 2023
Response from Front Desk Manager on 8 Apr 2023
Thank you for taking the time to write this review. We are in the process of remodeling our rooms and I do apologize that the room did not meet your expectations. We do hope that your will choose to stay with us again to see all the improvements we have made.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Front Desk Manager on 21 Apr 2023
Thank you for this review.

8/10 Good

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023
Response from Front Desk Manager on 29 Mar 2023
Thank you so much for this review. We appreciate it. Hope to see you again