All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is off the main road. So you can access it very easy.
The hotel is very clean and the staff was very friendly. The pool area was clean and modern.
Cinthya
Stayed 1 night in May 2024
Response from Katy on 26 May 2024
We really appreciate your great comments!!It was a pleasureThank you
The hotel was spotless, and the staff, super friendly. We had a room by the pool, and the pool was very clean and a very nice size.
It’s right by the hiway, but was not noisy to sleep. It was a bit of a walk to town, but not bad as we love to walk.
We would definitely stay there again.
Leslie
Stayed 2 nights in Feb 2024
Response from Katy ayala on 22 Feb 2024
Thank you very much for your visit..It is a pleasure to serve you
10/10 Excellent
Leslie
9 Feb 2024
Leslie
Stayed 2 nights in Feb 2024
Response from katy on 10 Feb 2024
muchas gracias por su visita
10/10 Excellent
lisa
Travelled with partner
31 Jan 2024
Liked: Amenities
Great place to stay. The staff is excellent and the hotel is close to town
lisa
Stayed 10 nights in Jan 2024
Response from katy on 10 Feb 2024
thankyou very much for your visit!we hope to see you soon
Thank you very much for your visit.It was a pleasure yo serve you...
10/10 Excellent
Inocencio
18 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Good choice Rooms are really large,
I rally enjoy this hotel, rooms are really conformable, air conditioner is excellent ubication is right at the entrance going coming from Puerto Vallarta
Inocencio
Stayed 2 nights in Sep 2023
Response from Katy on 5 Oct 2023
Thank you very much for your visit AND for your excellent comments..
The hotel was exactly as shown in the pictures. Very clean, modern hotel. Comply beds and nice pool. The only negative for me is the location. You are almost on the highway and there are no options for food anywhere near the hotel. So a long walk or short cab ride for every meal. There is coffee in the lobby and a small fridge and microwave in your room but no dishes or cutlery. They also sell snacks and drinks in the lobby.
This property is very safe and clean. Staff friendly and professional. The receptionist was outstanding in assisting us with services needed. Will definitely be back to this hotel. our room was spacious, clean, & quite.
Yanel
Stayed 3 nights in Sep 2022
Response from katy ayala on 13 Oct 2022
thank you very much for your visit and your excellent comments.it is always a pleasure to serve youmuchas gracias
The staff was very welcoming and friendly....helped us call for transportation every time we needed to leave....overall very nice place would stay again.
Cesar
Stayed 3 nights in Nov 2021
Response from katy ayala on 26 Dec 2021
82 / 5.000
Resultados de traducción
thank you for your visit
It is a pleasure to serve you
Thanks for your preference
Hotel es limpio, instalaciones muy buenas. Un poco retirado de la playa pero en carro es menos de 5 minutos y el hotel proporciona las toallas para ir a la playa. Restaurante del hotel esta cerrado pero hay muchos restaurantes cerca a la playa.
Property is new and was great I would have rated overall excellent But the deadbolt on my room would not engage
Enjoyed our stay Staff are great. Best thing I can say is I would stay at this hotel again
Hotel is mint, very clean and new!! Staff cleaning chairs and pool area even when it was slow. Rooms were top shelf. It’s a short walk to ocean, but we enjoyed it. You can cab it anywhere in the town for 40 pesos so if walkings not your thing it’s still good.
Las habitaciones son muy ruidosas, se escuchan las puertas, mensajes y llamadas de los otros huéspedes. El lugar está en construcción aún y me tocó ver mucho polvo por todos lados. Las calles están feas al rededor.
Gustavo Esau
Stayed 2 nights in Jan 2024
Response from Katy Ayala on 30 Jan 2024
Agradecemos su visita !Lamento mucho que su estadía no haya de su agrado, estamos trabajando para mejorar nuestros servicios y que así nuestros clientes disfruten al máximo ..
La habitación muy bien . Es una buena opción. Me tocó que están construyendo y es algo molesto el ruido pero es un buen lugar para descansar si la mayor parte del día estás en la playa. Muy limpio y muy buena atención del personal .
Claudia
Stayed 1 night in Jan 2024
Response from Katy on 30 Jan 2024
Aradecemos su visita ..Estamos trabajando para mejorar nuestros servicio y así todos nuestros clientes disfruten al máximo su estadía ..Esperamos pronto tener el gusto de atenderlos ..
Una noche se inundó el cuarto por una tormenta pero estás expandiéndose, sin embargó todo el personal muy amable, lugar limpio, bonito, con alberca increíble y atención espectacular
Itzel
Stayed 4 nights in Dec 2023
Response from Katy on 30 Jan 2024
De antemano le ofrecemos una disculpa por las molestias ocasionadas ..Estamos trabajando para mejorar y expandir nuestros servicios..Cuando guste estamos a sus órdenes
para unas excelentes vacaciones una gran comodidad
hola buenas noches, el hotel, servicio y todo en general rebaso nuestras expectativas tan es así que otras compañeras y compañeros se cambiaron de hotel en costo y veneficio el mejor gracias por sus atenciones somos de Salamanca Gto. somos un grupo de exalumnos de primaria podría asegurar que único caso en la Republica Mexicana nuevamente GRACIAS
zero
Stayed 3 nights in Oct 2023
Response from Katy on 11 Oct 2023
Muchísimas gracias por sus comentarios..Esperamos pronto tener el gusto de atenderlos en esta si casa ..Muchas gracias por su preferencia
las instalaciones estaban en construcción, una vez que se hizo la reservación y se efectuó el cobro informaron por correo que las instalaciones estaban en construccion, debieron de avisar esa situacion antes de reservar el hotel
Martha
Stayed 2 nights in Jul 2023
Response from Katy on 13 Aug 2023
Muchas gracias por su visita..Lamentamos mucho la molestia que esto le causo, es muy importante mencionar que constantemente revisamos estás notificaciones para asegurar que lleguen a tiempo a nuestros futuros clientes y así evitar algun inconveniente..Nos reiteramos a sus órdenesSaludos