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Reviews of Springhill Suites by Marriott Ridgecrest

3 out of 5
Springhill Suites by Marriott Ridgecrest
113 E Sydnor Ave, Ridgecrest, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 657 reviews" "
Rating 8 - Good. 181 out of 657 reviews" "
Rating 6 - Okay. 35 out of 657 reviews" "
Rating 4 - Poor. 8 out of 657 reviews" "
Rating 2 - Terrible. 4 out of 657 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great, breakfast was excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for the short time we stayed…
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific

10/10 Excellent

Donna

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. The fitness room was immaculate & inviting!! The staff were all so pleasant and welcoming!! The room was spectacular!! Breakfast was sensational!! So relaxing and refreshing!! Will definitely be back!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel room. Hotel staff was very friendly as well. Would come back to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

Jaewook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and friendly during check in. She is the best I have ever met at hotels.
Stayed 1 night in Nov 2023

10/10 Excellent

Margie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
decent rooms, quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Jaime

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2023

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, clean, silent.
This is one of 3 Marriott hotels side by side near the entrance to China Lake NAWS in NE Ridgecrest. Everything was very clean. I saw minor wear and tear but it was not obvious at all. Bed was medium firmness, TV was large and on a swivel mount so viewable from sofa and/or bed. Breakfast was standard “full” free hotel breakfast plus a very wide assortment of adders for oatmeal and yogurt. (I assembled some trail mix for a later snack.) VERY quiet. I thought it was a good value. Staff mentioned it’s scheduled for an upgrade/ remodel, which I did not think was necessary. Fitness center is tiny but can use larger ones in adjacent Marriott properties.
Stayed 2 nights in Nov 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Royal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie-Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Very clean. Continental breakfast was very satisfying and they had plenty of options. Our room was big enough for our family of 5. The amenities were great as well. Will stay again in the future.
Stayed 1 night in Oct 2023

8/10 Good

michael

Bed to tv angle was good!!
Stayed 1 night in Sep 2023

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Hans, Ajax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything with comfy beds!
Stayed 1 night in Sep 2023

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was down for resurfacing, but other than that, the hotel is clean, quiet, and comfortable. Good breakfast options too. Also really good coffee, always tastes fresh, and not weak or burned.
Stayed 2 nights in Aug 2023

6/10 Okay

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
Overall a very nice stay. I was however very disappointed in the fact that the hotel advertised having a bar onsite and we were informed upon our arrival that the hotel didn’t have any bar or even sell alcohol.
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Stayed 2 nights in Jul 2023

10/10 Excellent

james

Stayed 1 night in Jul 2023

10/10 Excellent

Katherine

Stayed 2 nights in Jul 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is absolutely amazing. Very friendly and helpful and always making sure you have what you need.
Stayed 2 nights in Jul 2023

10/10 Excellent

ty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable, met with the highest level of cleanliness and excellent customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was very nice and clean. Breakfast was so good, a variety to choose from. Pool area was nice too. Would recommend this hotel and we would stay again!
Stayed 1 night in Jul 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable, met with the highest level of cleanliness and excellent customer service. We know breakfast is the most important meal of the day so it is important to us that our guests get some food in them before they head out. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable, met with the highest level of cleanliness and excellent customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, very clean,, nice room
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Velvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff will take good care of you. They are they best.
Stayed 2 nights in Jun 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed in the room was wonderful, and the cleanliness of the whole facility was outstanding. We would come and stay again.
Stayed 1 night in Jun 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable and met with the highest level of cleanliness and superior customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Diane

Stayed 1 night in May 2023

10/10 Excellent

Diane

Stayed 1 night in May 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable and met with superior customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
There was a fight in the hallway that the management let continue for over an hour at 3:00am. Even after several calls to the front desk. Did not feel safe at all
Stayed 1 night in May 2023

10/10 Excellent

LOREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Maria

Stayed 2 nights in Apr 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable and met with superior customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Marianne

Stayed 1 night in Apr 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable and met with superior customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Rachel

Stayed 3 nights in Mar 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are glad to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable and met with superior customer service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Darren, Maldon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient check in, no issues
Stayed 1 night in Mar 2023
Response from Guest Relations-Kayla on 12 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. We are so pleased to see you enjoyed your stay with us. We strive to ensure all of our guests are comfortable and met with excellent customer service. Your business is very important and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.