Thank you for sharing your feedback with us. We're glad to hear that the location met your needs and that you found plenty of food options nearby. However, we apologize for the cleanliness issues and the disappointment with the kitchenette amenities. Your comments are important to us, and we will address them with our team to ensure improvements are made. Additionally, we'll take note of the repairs needed in the unit to enhance the overall experience for our guests.

Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience with us.

Thank you for your 5-star review! We're thrilled to hear that you had a fantastic experience with us.

Thank you for your rating! We're glad to hear that you had a positive experience overall. If there's anything we can do to turn that 4 into a 5 for your next stay, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to host you again in the future!

Thank you for your rating! We're glad to hear that you had a positive experience overall.

Thank you for sharing your experience. We're glad to hear that you found the room nice and the location convenient. We apologize for the inconvenience you experienced with the access code initially not working. Your feedback will help us improve our service.

Thank you for sharing your experience! It's great to hear that you found a convenient breakfast and lunch restaurant near our hotel entrance, especially with reasonable prices. Having such amenities nearby can truly enhance the overall guest experience. We appreciate your feedback and hope that this added convenience contributed positively to your stay.

Thank you for the top rating! We're thrilled to have provided you with a 5-star experience.

Hi Heidi! Thank you for your feedback and rating. We appreciate your input and are glad to hear that you had an overall positive experience.

Thank you for the rating! If there's anything specific you'd like to share or discuss about your experience, feel free to let me know. I'm here to assist you!

I'm delighted to hear that the updated rooms, cleanliness, and ease of your stay at the hotel contributed positively to your trip. If you have any more feedback or if there's anything specific you loved about the experience, feel free to share. Safe travels!

Thank you for sharing your experience! We're delighted to hear that the location and accessibility were convenient for your family. We appreciate your feedback regarding the keypad and payment processing, and we'll certainly look into improving those aspects. If you have any further comments or suggestions, please feel free to let us know. We hope you enjoyed your time in Reykjavik!

Hi Jenna,Thank you for the 8-star rating! We appreciate your positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. Your input is valuable, and we aim to make your experience even better in the future. Thank you for choosing us!

Hi Tagyn,Thank you for your positive feedback! We're delighted to hear that you found our rooms very clean and enjoyed the convenient location near amenities and downtown Reykjavik. We look forward to welcoming you back in the future!

Hi Sylvia,Thank you for taking the time to share your experience with us. We're glad to hear that you found the hotel and room clean upon arrival, and that the self-check-in process was smooth for you. It's great to know that you enjoyed the comfort of the bed and the spacious shower.We appreciate your helpful hints for future guests and are delighted that you would consider staying with us again. If there's anything specific you'd like to see improved or if you have additional feedback, please feel free to share.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Hi RobertThank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel clean and enjoyed its great location. We appreciate your feedback regarding finding the rooms and parking, and we'll take this into consideration to improve our guest experience. We look forward to welcoming you back in the future.

Hi Simon,We're delighted to hear that you had a fantastic experience and that the place met all your needs. It's great to know that the central location was convenient for you. We appreciate your positive feedback, and we look forward to welcoming you back again in the future. If there's anything specific you'd like for your next visit, feel free to let us know.

Hi Leigh,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel amazing, easy to access, and clean. It's fantastic that you enjoyed the coffee and appreciated the informative communication, including the video on how to access the hotel.We appreciate your positive comments and look forward to hosting you again for another great stay. If there's anything specific you'd like for your next visit, please let us know.

Thank you for your rating and feedback. We appreciate your time and hope to have the opportunity to provide you with a five-star experience on your next visit. We look forward to welcoming you back soon!

Hi Leo,Thank you for your wonderful feedback! We're thrilled to hear that you found our property very convenient, easily accessible, and a great staging point for exploring Reykjavik and its surroundings. It's fantastic that the room's spaciousness and the extremely comfortable bed added to your positive experience.We appreciate your recommendation and hope to host you again on your future travels. If there's anything specific you'd like for your next stay, please feel free to let us know.

Hi Andrea,Thank you for the positive feedback! We're delighted you loved the easy check-in process, spacious and clean rooms. We look forward to welcoming your family again on your next visit to Reykjavik!

Hi Manuel,We deeply apologize for the inconvenience you faced with the door code, especially in the extreme cold weather. The door code is set to work specifically during your designated check-in time. In situations like this, we recommend reaching out to us through our intercom system or the phone number provided in our check-in instructions. We understand the importance of a smooth check-in process and will take steps to prevent such issues in the future.Your feedback is crucial, and we appreciate your understanding. If your travels bring you back, we will ensure a more seamless experience.

Hi JacquelineThank you so much for taking the time to leave a 5-star rating! We are thrilled to hear that you had a positive experience during your stay. If you have any specific feedback or if there's anything we can do to make your future stays even better, please feel free to let us know.We truly appreciate your support and look forward to the opportunity of hosting you again in the future.

Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another five-star stay!

Hi Kari,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another 10-star stay!

Hi Yelena,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back .

HI Fen,Thank you for your fantastic rating! We're thrilled to see that you had a wonderful experience during your stay. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, feel free to share. We can't wait to welcome you back for another five-star stay!

Hi Shivam,We're thrilled to hear that your stay at Alva Hotel was an absolute delight and that our cleanliness and well-equipped facilities contributed to your comfort. Making exploration easy for our guests is always a goal, and we're glad you found our location convenient for your Icelandic adventures. Thank you for your kind words, and we hope to welcome you back to set even higher standards for your future travels!

Hi Daesung,Thank you for the perfect rating! We're delighted you had a wonderful experience during your stay. If there's anything specific that made your visit great or if you have any suggestions for us to further enhance our services, feel free to share. We hope to host you again soon!

Hi Gilberto,I apologize for the oversight in not refilling the coffee, sugar, and creamer during your one-day service. Your feedback is valuable, and we'll ensure better attention to these details in our service moving forward. Thank you for bringing this to our attention.

Hi Richard,Thank you for sharing your experience! We're thrilled we could accommodate your early check-in and provide a comfortable space for you to rest after your long journey. If there's anything specific you need during your stay, please don't hesitate to reach out. We're delighted you chose to stay with us and hope to welcome you back in the future!

Hi Grant,I'm sorry about the cleanliness issues you encountered. We'll address this promptly. Regarding payment, we'll ensure clearer communication for future guests. If there's anything else we can do, please reach out. We value your feedback and hope to improve your experience next time.

Hi Oswaldo,Wow, your stay sounds fantastic! I'm thrilled to hear that you enjoyed the spacious room, comfortable bed, and the indulgence of a huge bathtub after your explorations. It's great to know that the early check-in and the futuristic style of the apartments worked well for you. The communication through email and the ease of access with the codes certainly add to the modern convenience. Your mention of the location being within walking distance to various attractions and amenities is very helpful for future guests.I'm glad to hear that the fruit and cleaning service met your needs, and the proximity to the Sky Lagoon added an extra dimension to your stay. Thank you for choosing us, and we'd be absolutely delighted to welcome you back whenever you decide to visit again!

Thank you for your perfect rating! We're thrilled to know you had a wonderful experience. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to share. We hope to welcome you back soon!

Hi Leisley,Thank you for your recommendation! I'm glad you found our place clean, safe, and modern. We understand the value of clear instructions, especially when there's no onsite staff, and I'm pleased to hear that our process was easy to follow. We look forward to hosting you again!

Hi Pedro,Thank you for the perfect rating! We're delighted you had a wonderful experience during your stay. If there's anything specific that made your visit great or if you have any suggestions for us to further enhance our services, feel free to share. We hope to host you again soon!

Hi Mr P K,Thank you for your fantastic review! We're thrilled you enjoyed our modern and accessible facilities. Being close to the pool and offering excellent value were aims we're glad we hit! We hope to welcome you back soon for another amazing stay.

Hi Shauna,Thank you for giving us a perfect rating. . If there's anything else we can do to enhance your comfort or any specific preferences you have for your next visit, please let us know. We're here to make your future stays more enjoyable!

Hi SHihan,Thank you for giving us a perfect rating. . If there's anything else we can do to enhance your comfort or any specific preferences you have for your next visit, please let us know. We're here to make your future stays more enjoyable!

Hi Gary,That sounds like a wonderful stay! I'm glad you found the hotel's location convenient and the rooms spacious, clean, and with comfortable beds. If there's anything else you'd like to know or share about your experience, feel free to do so!

Thank you for your perfect rating! We're thrilled to know you had a wonderful experience. If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to share. We hope to welcome you back soon!

Hi Sondra,Thank you for your kind words! We're thrilled to hear you had a wonderful stay and found the accommodations clean and updated. We strive to ensure a seamless experience despite the absence of onsite staff, and I'm glad you found the instructions easy to follow, contributing to your sense of safety. Should you plan another visit or have any further feedback, feel free to reach out. Safe travels!

Hi Rushabh,Thank you for sharing your feedback. I'm pleased to hear that you found the electronic check-in and out process convenient. I apologize for the inconvenience caused by the water dripping sound. If you ever plan to stay with us again in the future, please don't hesitate to reach out if you encounter any issues during your stay. We appreciate your understanding and hope to welcome you back in the future. Safe travels!

I understand your concern, but unfortunately, once a booking has passed, we are unable to make changes to it. We apologize for any inconvenience this may cause.I want to clarify that the behavior of our employee does not reflect the attitude of all Icelandic people. I hope your chemo treatment is going well, and I wish you all the best.

Hi Meagan,Thank you for sharing your experience! We're pleased to hear you enjoyed the cozy atmosphere, cleanliness, and convenient location. We appreciate your feedback on the keypad and apologize for any noise disturbance. We hope to welcome you back soon!

Hi Malgorzata,Thank you for your kind words! We're thrilled to hear that you had a comfortable and enjoyable stay. It's wonderful to know that you appreciated the little extra touches like quality coffee and fruits in your room. We hope to have the pleasure of welcoming you back in the future!

Thank you for your positive feedback! We're delighted to hear you had a good experience. We look forward to hosting you again in the future!

Thank you for the perfect rating! We're thrilled you had a great experience with us. If you ever have any specific feedback in the future, we'd love to hear it. Looking forward to hosting you again!

Hi Danielle,Thank you for your feedback! We're pleased to hear that you had a positive experience during your stay. We understand that the absence of a front desk or reception might be different, but we're glad to hear that the check-in process went smoothly for you. It's also great to know that you found the room comfortable and exceptionally clean. We look forward to hosting you again in the future, and we're glad to offer on-site parking for your convenience.

Hi Antonio,Thank you for your feedback! We're pleased to hear that you found the location convenient for dining and that you enjoyed the comfort of our Super double room. If there's anything else you need during your stay, feel free to let us know. We hope you have a wonderful time here!