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Reviews of Rockerville Lodge & Cabins

2.5 out of 5
Rockerville Lodge & Cabins
13525 Main Street, Rockerville, Rapid City, SD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfect for our family trip. The only thing I would say if the mattresses were very hard. But it was very nice over all.
Stayed 4 nights in May 2024
Response from Frank Rizzo on 21 May 2024
Thank you for your feed back.....

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a completely separate room. It was somewhat tight. Friendly staff.
Stayed 1 night in May 2024
Response from JCL on 20 May 2024
We appreciate the review and comments.Kind regards,Joey & Cindy, General Managers

8/10 Good

Lina, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but clean & included everything you would need. Location was safe & quiet. Front desk guy was very nice at checkin.
Stayed 1 night in May 2024
Response from JCL on 20 May 2024
Hello Lina. Thank you for the review and comments.We will be sure and share with our front desk guy!Best regards,Joey& Cindy, General Managers

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, relaxing little cabins
Stayed 3 nights in May 2024
Response from JCL on 20 May 2024
Thank you so much for the review.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and super courteous staff
Stayed 4 nights in May 2024
Response from JCL on 17 May 2024
Thank you for choosing to stay at Rockerville Lodge and Cabins!Kind regards,Joey & Cindy, General Managers

8/10 Good

Burdette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from JCL on 17 May 2024
We appreciate your review.Thank you, Burdette!Joey & Cindy, General Managers

10/10 Excellent

mary ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind welcome, nice people
Stayed 1 night in May 2024
Response from JCL on 17 May 2024
Thank you, Mary Ann!Kind regards,Joey & Cindy, General Managers

10/10 Excellent

Marcie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This 3 days stay was superb! The kitchen was very usable. Everything was clean and very well kept. Would definitely stay again!
Stayed 3 nights in May 2024
Response from JCL on 15 May 2024
Thank you for your review ...

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Very friendly staff! After i had left and was about an hour away they had called to tell me that my kids souvenir magnets had been left and they offered to MAIL THEM TO ME!!! How cool is that?! Great place for a small family vacation! About 12 minutes from downtown rapid city with multiple stores and dining!
Stayed 3 nights in May 2024
Response from Joey&Cindy on 13 May 2024
Awesome .. thank you :)

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024
Response from JCL on 10 May 2024
Thank you!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is that it was a drive to the desk
Stayed 2 nights in May 2024
Response from JCL on 6 May 2024
THank you for the review!Kind regards,Joey & Cindy, Managers

2/10 Terrible

CHAMBERS

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in May 2024
Response from JCL on 4 May 2024
Thank you, Brandon!Kind regards,Joey & Cindy, Managers

8/10 Good

Danai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is located in a good location but breakfast could certainly be improved
Stayed 2 nights in Apr 2024
Response from JCL on 30 Apr 2024
Thank you for the eview, Danai.The complimentary light continental breakfast items we offer are: Dry cereals, oatmeal, fresh fruit, breads, muffins and brownie bites; along with assortment of beverages. For a larger offering there are many eateries in the local area for guests to choose from if they wish for something different.

4/10 Poor

Lauryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrianne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JCL on 27 Apr 2024
Thank you for the review, Adrianne!Best regards,Cindy & Joey, Managers

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected little gem on the way to My Rushmore. Quaint little cabin like feel to the room with great front office staff (thanks Royce for the help!).
Stayed 1 night in Apr 2024
Response from JCL on 25 Apr 2024
Thank you for the review, Donald!We will be sure and pass long your thanks to Royce.Best regards,Joey & Cindy, General Managers

10/10 Excellent

Kent, Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JCL on 23 Apr 2024
Thank you for the review, Kent. Best regards,Joey & Cindy, General Managers

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on my way from Minnesota to Denver. Room was very clean perfect for a nights stay
Stayed 1 night in Apr 2024
Response from JCL on 21 Apr 2024
Hello Matthew. Thank you for the review!Rockerville is a great location when traveling from Minnesota to Denver. We hope to see you again!Best regards,Joey & Cindy, General Managers

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Good setting, quiet and cool ambiance.
Stayed 2 nights in Apr 2024
Response from jcl on 21 Apr 2024
Thank you for the review!Best regards,Joey & Cindy

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a warm welcome when you walk into the office area. Everything was clean, comfortable, and peaceful. I will stay again when the opportunity arises.
Stayed 3 nights in Apr 2024
Response from JCL on 21 Apr 2024
Thank you for the review, Aimee.Glad you enjoyed your stay with us here in the Black Hills!Kind regards,Joey & Cindy, General Managers

10/10 Excellent

Israel

Stayed 1 night in Apr 2024
Response from JCL on 1 May 2024
We appreciate your review, Israel.Kind regards,Joey & Cindy, General Managers

10/10 Excellent

Lauri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located to all of the areas attractions!
Stayed 4 nights in Apr 2024
Response from JCL on 8 Apr 2024
Thank you for the review, Lauri!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Out of town but close. Awesome staff. Stayed here several times and always had a great stay. Real down home family feel.
Stayed 1 night in Apr 2024
Response from JCL on 6 Apr 2024
We thank you for your kind words.

6/10 Okay

Zhehui

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from jcl on 6 Apr 2024
Thanks for the review

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Frank on 29 Mar 2024
Thank you for the review :)

10/10 Excellent

Cary

Travelled with family
The employees had great tips on places to visit while in the area.
Stayed 3 nights in Mar 2024
Response from JCL on 24 Mar 2024
Thank you for the review.We encourage our staff to explore the area as much as possible as to be as resourceful as we can be when assisting guests.Hope you had safe travels as you continued your journey!Kind regards,Joey & Cindy, General Managers

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start
Response from JCL on 23 Mar 2024
Thank you

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. We had a group with us and everyone fit nicely. It was very clean and comfortable. The managers were awesome to chat with and so very friendly. We for sure will be back to stay with our family and children.
Stayed 3 nights in Mar 2024
Response from JCL on 18 Mar 2024
Thanks so much for the review, Daniella!So glad you had an enjoyable stay here at Rockerville Lodge and Cabins. We look forward to seeing you again in the future!Kind regards,Joey & Cindy, General Managers

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, updated room. Neighbors were loud, but that's not the facilities fault.
Stayed 3 nights in Mar 2024
Response from JCL on 17 Mar 2024
Thank you for the review, Cory.Sorry to hear hat the neighbors were loud. Our quiet time is from 10PM to 7AM.Kind regards, Joey and Cindy, General Managers

8/10 Good

Jomari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peacefulness of the area and it’s not that far from Rapid! To be able to grill stuff was a plus too!
Stayed 3 nights in Mar 2024
Response from jcl on 17 Mar 2024
Thank you so much for the review, Jomari!Joey and Cindy, General Managers

10/10 Excellent

Colton

Stayed 1 night in Mar 2024
Response from JCL on 6 Apr 2024
Hello Colton!Thank you for the review.Best regards,Joey & Cindy, Managers

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interactions with the owners were very pleasant and it was a very nice, cozy, and easy stay.
Stayed 1 night in Mar 2024
Response from JCL on 12 Mar 2024
We appreciate your review. Thank you!

10/10 Excellent

Merlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin I stayed in was excellent. A little dry. There was a lack of dining options around but Rapid City was very close and that's my only real complaint.
Stayed 1 night in Oct 2023
Response from jcl on 16 Dec 2023
Thank you for your review, Merlin.Best regards,Joey & Cindy

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the comfortableness of the room and appreciated the friendliness of the owners. Considering its proximity to Mt Rushmore, the stay was very affordable and even came with complimentary breakfast. I rated the area around the motel average because there is not much there and it lies basically between the lanes of the highway, but when we were there we could barely hear any cars so it's not bad at all.
Stayed 1 night in Oct 2023
Response from JCL on 31 Oct 2023
Thank you for your review!

10/10 Excellent

Rosan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very small but it is clean, warm, and quaint. Very easy checkin process. Staff at office was very sweet and informative. Everything worked as it should.
Stayed 1 night in Oct 2023
Response from JCL on 31 Oct 2023
Thank you for the review, Rosan.Kind regards,Joey & Cindy, Managers

10/10 Excellent

Dawsyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from JCL on 31 Oct 2023
Thank you, Dawsyn!

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for familt visit! Easy to get to and quiet location.
Stayed 2 nights in Oct 2023
Response from JCL on 31 Oct 2023
We appreciate your review, Cary.Thank you!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go back to Rockerville
For those that like sitting on top of hill soak up a view watch traffic this is the place. Close enough to everything but far enough away to get back into your own mind for awhile.
Stayed 1 night in Oct 2023
Response from JCL on 20 Oct 2023
Thank you for the review Jeremy!

8/10 Good

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
Cozy little lodge. It was OK for the price we paid. Could use a little better cleaning. There was a heavy dirt ring on top of the shower. I was OK staying here, but my wife would not have enjoyed it.
Stayed 1 night in Oct 2023
Response from jcl on 20 Oct 2023
Hello Brian.We will take your comments under advisement.Kind regards

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat & tidy
Me and my granddaughter stayed 2 nights. Room was clean, neat, and tidy. I think they should put the extra pillows & blankets on the pull out bed and not behind it. The staff was super polite, friendly, and welcoming.
Stayed 2 nights in Oct 2023
Response from JCL on 20 Oct 2023
Thank you for the review, Carmen.We will share your comments with our staff ;)

6/10 Okay

Beth

Travelled with partner
Liked: Amenities, property conditions & facilities
Upon arrival we found areas in the room that were downright dirty. Doorjambs that had to be scrubbed of food, I hope it was dried on food, and the silverware was obviously dirty. The sheets, towels, and bathroom appeared clean. Some of the staff was great, very helpful and nice. Some made us show proof before giving us a roll of toilet paper, and couldn't even be nice once you proved to them you were staying there.
Stayed 6 nights in Oct 2023
Response from JCL on 20 Oct 2023
Hello Beth,Your comments have been taken under advisement.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family visit
Rockville was close to my mother's house. I have stayed in hotel's when I visit, so I stay somewhere different. No problems or complains.
Stayed 4 nights in Oct 2023
Response from JCL on 18 Oct 2023
Thank you for the review, Elizabeth.We hope you look to stay with Rockerville Lode & Cabins again in the future.

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from JCL on 19 Oct 2023
We appreciate your review, Brandon!Thanks for choosing to stay at Rockerville Lodge & Cabins while in the Black Hills.Kind regards,Joey & Cindy, Managers

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Cindy checked us in, she was very kind, accommodated our room request, and gave us all the information we needed to be comfortable. Unfortunately when we switched rooms, it became a motel room and not a cabin or a lodge. That was a little disappointing.
Stayed 1 night in Oct 2023
Response from jcl on 18 Oct 2023
Thank you for the review, Susan.We will be sure and share your feedback with Cindy and staff.Yes, the room that you switched to at check-in, by your request to have a kitchen, has a more contemporary decor vs the original room you booked that has a 'cabin' decor.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from jcl on 18 Oct 2023
Thank you, Ruth

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2023
Response from jcl on 16 Oct 2023
Thank you for the review, Scott!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!!
Stayed 1 night in Sep 2023
Response from jcl on 16 Oct 2023
Thank you, Susan!

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from JCL on 16 Oct 2023
Thank you, Hillary!

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Was very nice and owners were very friendly and accommodating.
Stayed 3 nights in Oct 2023
Response from JCL on 16 Oct 2023
Thank you for the review, Shelby!