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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel in Durham with free breakfast and fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily full breakfast
Lobby
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
5.8

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Check out the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906
  • Popular LocationDuke University Hospital4 min drive
  • Popular LocationCameron Indoor Stadium6 min drive
  • Popular LocationDuke University6 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)22 min drive
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Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Durham

Located in Durham, SureStay Plus Hotel by Best Western Durham Medical Center is in the business district. Travelers eager for a bit of culture can stop by Durham Performing Arts Center, while those who have shopping on the agenda may want to visit Streets at Southpoint Mall and Franklin Street. Looking to enjoy an event or a game while in town? See what's happening at Cameron Indoor Stadium or Wallace Wade Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

What's nearby

  • Duke University Hospital - 4 min drive
  • Cameron Indoor Stadium - 6 min drive
  • Duke University - 6 min drive
  • Duke University Chapel - 7 min drive
  • Durham Performing Arts Center - 7 min drive

Getting around

  • Durham Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 23 min drive

Restaurants

  • Chick-Fil-A - 16 min walk
  • Bojangles' Famous Chicken 'n Biscuits - 8 min walk
  • McDonald's - 9 min walk
  • Cookout - 4 min walk
  • Dunkin' - 4 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

You can look forward to free full breakfast, a golf course and laundry facilities at SureStay Plus Hotel by Best Western Durham Medical Center.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, a 24-hour front desk and a lift
  • 1 meeting room, laundry services and smoke-free property
Room features
All 114 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with premium channels
  • Full-sized fridge/freezers, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Daily housekeeping

Business services

  • 480 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Built in 1989
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Late check-in subject to availability

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

How much is parking at SureStay Plus Hotel by Best Western Durham Medical Center?

Self-parking is free at this property.

SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 110 out of 969 reviews" "
Rating 8 - Good. 231 out of 969 reviews" "
Rating 6 - Okay. 224 out of 969 reviews" "
Rating 4 - Poor. 211 out of 969 reviews" "
Rating 2 - Terrible. 193 out of 969 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is very kind and patient with me. I am disabled yet, the still have first floor rooms and elevators. They also offer a hot breakfast as well.
Stayed 2 nights in May 2024

2/10 Terrible

caveina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel looked nothing like the picture when I first arrived I was scared to enter better it looked unsafe and it seem as if there was illegal activities going on around the hotel, when I enter the staff was wonderful so I decided to try it, my toilet seat was broken, the hotel smells very old my allergic acted up the whole time because of the smells, it was very noisey, and people was always in the hall ways smoking. I would never go back again, the towels had hair in them , I did not use them and I used barriers to use the toilet because it just look so unsanitary.
Stayed 6 nights in Apr 2024

10/10 Excellent

Vinette

Liked: Cleanliness
Stayed 3 nights in Mar 2024

8/10 Good

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ad stated that there was 'cable tv' however there was only SIX channels. A very limited choice, no news feeds, and the only known channel was Hallmark. Also the hallway floors were difficult to walk on because the flooring had large bubbles underneath. Probably will not be back.
Stayed 1 night in Apr 2024

8/10 Good

Georgetta

Stayed 2 nights in Apr 2024

10/10 Excellent

Kristen

Stayed 3 nights in Mar 2024

8/10 Good

Kaye

Stayed 5 nights in Mar 2024

10/10 Excellent

Leonardo

Stayed 2 nights in Feb 2024

6/10 Okay

Patricia

Disliked: Cleanliness
The manager was really nice and the bed was super comfy. I was there for 2 weeks and housekeeping only came 3 times.
Stayed 13 nights in Feb 2024

6/10 Okay

Vatchareewan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is ok place.
Stayed 1 night in Mar 2024