Internet, alarm clocks
Check availability

Reviews of Budgetel Inn and Suites Raleigh Downtown East

2.5 out of 5
Budgetel Inn and Suites Raleigh Downtown East
3804 New Bern Ave, Raleigh, NC

Reviews

4.6
Rating 10 - Excellent. 74 out of 468 reviews" "
Rating 8 - Good. 37 out of 468 reviews" "
Rating 6 - Okay. 59 out of 468 reviews" "
Rating 4 - Poor. 63 out of 468 reviews" "
Rating 2 - Terrible. 235 out of 468 reviews" "

4.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Florence

Disliked: Property conditions & facilities
Staff nice
Stayed 4 nights in May 2024

2/10 Terrible

Michael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very BAD… 1st they allow looter’s/drug dealers & prostitution in there parking lot .. VERY UNSAFE!!!! The rooms are terrible.. roaches in room.. microwave was filthy— heard water dripping/running the whole night!! We will NEVER stay at that place again!!!
Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst place . Horrible staff . Dirty and just a health violation in general
Stayed 3 nights in Apr 2024

8/10 Good

Brandon Lamar

Liked: Cleanliness
The toilet gets stuck
Stayed 1 night in Apr 2024

2/10 Terrible

shizhong

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had cracked ceiling, bed sheets got Cigarette hole, sheets got stains on it 😑
Stayed 5 nights in May 2024

10/10 Excellent

Brandon Lamar

Liked: Staff & service, amenities, property conditions & facilities
It's for the people
Stayed 2 nights in May 2024

6/10 Okay

William

Stayed 1 night in May 2024

4/10 Poor

Tyler, Great Falls

Business traveller
Disliked: Cleanliness, property conditions & facilities
I will caveat this review by saying, I knew I was paying a very low price for these accommodations. I wasn't expecting luxury, just a simple place to rest my head at the end of the day. That being said, I walked into my room to a cockroach scurrying across the floor which I promptly had to kill. The whole room smelled like cigarettes and weed, and there were burn marks on EVERYTHING (bed sheets, bathtub, furniture). Small point, but there were no toiletries provided - I had to buy my own shampoo conditioner, and hand soap. I never felt unsafe (though there did appear to be a homeless encampment across the street), but if I had the choice to stay here again, I would pay the extra money to stay at a different hotel.
Stayed 3 nights in May 2024

2/10 Terrible

David, Salt Lake City

Disliked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Constance

Rooms are disgusting not enough towels bathrooms were not clean
Stayed 1 night in Apr 2024

4/10 Poor

Kayla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just dont
Stayed 2 nights in Apr 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, the door to my room had slight issues closing but everything else was nice
Stayed 3 nights in Apr 2024

8/10 Good

Latoya

Stayed 1 night in Apr 2024

10/10 Excellent

Brandon Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The universe is amazing
Stayed 2 nights in Apr 2024

6/10 Okay

Marsha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok they that small towles, cleaning crew was very rude,alot of homeless by the hotel
Stayed 1 night in Apr 2024

2/10 Terrible

Robin

The property need new management. My room was never cleaned. The toilet didn’t flush properly and the mattress was bug infested. It was the worst stay I have ever had. The very worse experience. And, there were no refunds so I didn’t have a choice but to stay. They really should be ashamed of themselves.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite and the staff is extremely helpful I appreciate the opportunity to experience a wonderful Stay
Stayed 1 night in Apr 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

4/10 Poor

taylore

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was pretty good. But the area and the noise and cleanliness could have definitely been better.
Stayed 3 nights in Apr 2024

2/10 Terrible

Justin

Stayed 1 night in Apr 2024

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unsafe
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
Well people knoking at my door all day all night don't feel safe at all. Have to get my wife and kids out of there because of that.
Stayed 3 nights in Apr 2024

6/10 Okay

William

Homeless and section eight on or near property
Stayed 3 nights in Mar 2024

10/10 Excellent

Dee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
While I was there the cops showed up twice. Once for a fight between a dealer and his client (both staying at the hotel) and the second time was to pick up the DEAD BODY from a room.
Stayed 3 nights in Mar 2024

2/10 Terrible

Garland

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The water was cold... too many people loitering around the hotel.. didnt feel safe at all
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

6/10 Okay

Tony

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Multiple drug activity at the hotel and prostitution in the area.
Stayed 4 nights in Feb 2024

2/10 Terrible

Dakota

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is next to what seems to be something like skid row. The lobby smelled of cigarettes and the website did not describe a security deposit but one was required upon arrival
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

2/10 Terrible

Mayra

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a crow of people in front of the room door passing at all times of the night. We were not made aware of the $50 cash deposit prior to reserving. A fire alarm went off at 2AM. Bed sheets burnt and dirty.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jaime

I don’t have anything nice to say about this place. There were vagrants and prostitutes hanging out right by the parking lot. One of them even followed me to my room. Fortunately I was able to get inside and lock the door in time. The elevator smelled like urine. Each room has a no smoking sign on the door, but it’s obvious that the previous guest (or guests) was smoking in the room anyway. I haven’t smoked a cigarette in years, and yet and when I got home, it took a few days for my suitcase to lose the cigarette smell. That’s how strong it was. In fact, as I was packing to leave, I noticed that somebody had burned the bedspread with a cigarette. And, in the bathtub, I noticed a half inch gap between the faucet and the wall. That’s a mold problem waiting to happen, if there isn’t mold already. Bottom line is, I do not recommend this place at all.
Stayed 3 nights in Mar 2024