I travel most every week and the staff in this hotel was by far the most helpful and accommodating in my experience. It was not just one or two people, it was every person who was wearing a Sheraton badge. In the future, I will only stay at this property while visiting Raleigh
It was my second time at this hotel and was even more pleased than the first time. I was traveling with a friend who had experienced a minor health crisis in Charleston, SC while we were visiting friends, so I was doing the driving for our leisurely drive home. The staff went out of their way to be as accommodating and helpful as possible. My recuperating friend said the bed she had was the most comfortable hotel bed she had ever
experienced. The food in the restaurant was also excellent. Please thank the staff for their attention and care.
This is a great hotel near downtown Raleigh. It is in a neighborhood with a lot of restaurants and a few galleries but not in the heart of the business/downtown district. The room was clean and the staff were helpful. The wi-fi acted a little weird and eventhough the warning says you only get one free day, it is free your entire stay (you just need to sign up each day). The TV in our room has some odd reception issues, even though the TV appeared to relatively new. The room seemed clean but it had a stale odor when we first got there. The staff were very nice and provided a small gift bag and nice card when they found out that I was in town for a job interview.
Steve from Florida
Visit our Hampton Inn - Suites Raleigh Downtown and you*ll be impressed with our contemporary chic design from start to …More
My experience at this hotel was great. All facilities looked newly renovated and modern, whether they have been or not, and everything was in nice, clean condition. I was very pleased to find out they offer a 24/7 Starbucks (they can make the holiday flavors too). My room was spacious and clean, with nice decoration - not your typical hotel room.
All staff that I came into contact with were very friendly. Upon check-in I was given a quick tour of the lobby and other facilities. I would definitely book here again.
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