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Reviews of Hotel La Plaza de Tequisquiapan

3 out of 5
Hotel La Plaza de Tequisquiapan
Calle Benito Juarez Poniente #10, Colonia Centro, Tequisquiapan, QUE

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 301 reviews" "
Rating 8 - Good. 107 out of 301 reviews" "
Rating 6 - Okay. 28 out of 301 reviews" "
Rating 4 - Poor. 13 out of 301 reviews" "
Rating 2 - Terrible. 5 out of 301 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people with a smile!
Stayed 1 night in May 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location right in the center of town. Lovely roof restaurant with views of the plaza.
Stayed 1 night in May 2024

10/10 Excellent

Marcos Uriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está ubicado en la plaza del pueblo super bien ubicado. Hay pileta y algunas reposeras y la habilitación es bastante amplia. El hotel tmb tiene estacionamiento y fueron super amables. Para una noche está genial el lugar
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service
Everything was perfect!
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Stayed 1 night in Jan 2024

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso y cómodo
El lugar está hermoso y céntrico, la comida del restaurante muy rica y buen precio.
Restaurante
Stayed 1 night in Dec 2023

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place Love the town Love the people There will be church bells They sound lovely
Stayed 2 nights in Nov 2023

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the only thing it’s the Church Bells they will wake you up. But that’s ok
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa Maria

Stayed 3 nights in Nov 2023

6/10 Okay

Luis Alonso

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Located in a very convenient place the first square of the city. The building is clean but very old with lots of areas of improvement. The staff on the front desk was far from being nice but effective. The water of the pool is very cold. The balcony and the views were nice.
Stayed 1 night in Nov 2023

10/10 Excellent

norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff. Only thing was could hear noise from neighboring businesses.
Stayed 3 nights in Oct 2023

8/10 Good

Carmen Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación. Trato amable
Stayed 1 night in Sep 2023

10/10 Excellent

Helena, Anaheim

Stayed 2 nights in Jul 2023

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 4 nights in May 2023
Response from Hotel La Plaza on 10 Jul 2023
Agradecemos el tiempo que se tomó en calificarnos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & convenient
Charming hotel right on the square with everything a short walk away. Relaxing pool area and accommodating staff. You will feel very welcome here.
Stayed 1 night in May 2023
Response from Hotel La Plaza on 10 Jul 2023
Thank you for your comment.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!
Stayed 4 nights in Mar 2023
Response from Reservaciones on 29 Mar 2023
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Good

Carlos

Stayed 1 night in Feb 2023
Response from Reservaciones on 27 Feb 2023
Agradecemos su tiempo en calificar nuestros servicios e instalaciones y nos dará gusto nuevamente hospedarlo en nuestra propiedad y que nos recomiende

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
We have stayed in Tequisquiapan many times and Love the Cantina Bar inside so decided to stay at The Plaza Hotel which housed it. Room is spacious and staff was great. Beds were a little stiff, but I enjoy a softer one in general. Had a few issues with the heat being we went in January, but plenty of blankets. Maybe stay away from room 16 only because it is next to a utility closet and sometimes staff congre
Stayed 1 night in Jan 2023
Response from Reservaciones on 16 Jan 2023
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2022
Response from Reservaciones on 17 Jun 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

10/10 Excellent

Joe A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JOE Y VERO STAY
Beautiful hotels and pueblo. The restaurants and bars had excellent service and food.
Stayed 1 night in Jan 2022
Response from Reservaciones on 25 Jan 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

4/10 Poor

miriam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I couldn't shower properly the hot water wasn't working and I needed to call the staff. They tried to fix it but when showering I would get super hot water or cold water you could set the water to a nice temperature. :(
Stayed 2 nights in Dec 2021
Response from Reservaciones on 5 Jan 2022
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenience
Stayed 1 night in Nov 2021
Response from Reservaciones on 19 Nov 2021
We appreciate your comments and we hope to have the opportunity to host you again and we beg recomen us at your friends

8/10 Good

Bettye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Tequis centro
Right on the main square, this hotel has both a restaurant and bar.. plus parking. The only negative was no coffee maker or refrigerator in the room…which would have been nice since there are many wineries and cheese stores nearby. The service is quite good at the main desk. There is a nice pool for guests as well.
Stayed 3 nights in Sep 2021
Response from Reservaciones on 13 Oct 2021
We appreciate your comments and we hope to have the opportunity to host you again and we beg recomen us at your friends

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Centro de Tequis
Lovely hotel, very centrally located on the pedestrian plaza. Free parking is excellent. We arrived after dark so it was a bit more complicated to find the way to the parking through small streets, but it all worked out great. Gracias!
Stayed 1 night in Aug 2021
Response from Reservaciones on 13 Aug 2021
We appreciate your comments and we hope to have the opportunity to host you again and we beg recomen us at your friends

4/10 Poor

monica aurora

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The front desk didn’t inform about the procedures in the hotel. The location of the room was so inconvenient as there is The street market outside and extremely noisy, making it impossible to rest. The shower was very old and broken. The only good thing about this hotel is the good location .
Stayed 1 night in Aug 2021
Response from Reservaciones on 11 Aug 2021
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
We had to leave snd go look for another hotel as La Plaza did not honored the rate we book at neither the type and category of the room we booked with EXPEDIA
Stayed 2 nights in Aug 2021
Response from Reservaciones on 20 Aug 2021
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and right at the Zocalo. great location and free parking
Stayed 1 night in Jul 2021
Response from Reservaciones on 7 Jul 2021
We appreciate your comments and we hope to have the opportunity to host you again and we beg recomen us at your friends

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel, is on the center off everything, the staff was friendly
Stayed 2 nights in Apr 2021
Response from Daniel Valencia on 19 Apr 2021
Dear Mir Miguel We appreciate your comments and we hope to have the opportunity to host you again and we beg recomen us at your friends

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020
Response from Daniel Valencia on 7 Jan 2021
Buenos dias Sra Pamela Buenos días Agradecemos su tiempo en calificar nuestros servicios e instalaciones y nos dará gusto nuevamente hospedarlo en nuestra propiedad y que nos recomiende

8/10 Good

Claudia Cristina

Liked: Cleanliness, staff & service
Overall a nice stay
Location of the hotel was great since it is right at the center of the city. The church is just beside the hotel and it could be a bit unpleasant to hear the bells at 6 am, but the hotel provided earplugs that were helpful. Accommodation had the basic amenities but the room seemed dated.
Stayed 1 night in Sep 2020
Response from Daniel Valencia on 26 Sept 2020
Dear Mrs Claudia We appreciate your comments and we hope to have the opportunity to host you again and you will see the great stay in our property and we beg recomen us at your friends

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene estacionamiento pero en ese momento no había lugar así que se lo llevaron mi carro a otro estacionamiento. La app de Expedia debería indicar en qué calle se encuentra el estacionamiento. Cuando marque desde la app de Expedia nunca me contestaron, tuve que buscar aparte el teléfono
Stayed 1 night in Feb 2020
Response from Reservaciones on 14 Feb 2020
Buenos días; Agradecemos mucho sus comentarios; los hemos tomado con mucho respeto, Gracias a ellos trabajemos con cada aspecto que no permitió una estancia agradable para usted. Le mandamos un cordial saludo.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the center of town
Simple room, good location, helpful staff. Noise from partying late and insistent church bells early--Ave Maria (Schubert version) started promptly at 6a
Stayed 1 night in Nov 2019
Response from Reservaciones on 2 Dec 2019
We appreciate your comments, we have taken them into account, it is a pleasure for us to have received it. best regards

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay tremendously. Pros are location. Within walking distance to city center. Also enjoyed the smaller hotel, feel. Cons would be parking is tight and can be challenging with larger vehicles. Also, the entrance to the Avenue leading to the parking lot is also challenging but definitely worth it if you are looking for a small, colonial, old world feel.
Stayed 5 nights in Jul 2019
Response from Alejandro Tziu on 2 Aug 2019
Good Morning We welcome your comments and we will be happy to host you again at our property

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and perfect location
Great stay. Perfect location although church bells are noisy throughout the night. However, the room comes with ear plugs to reduce the noise. Cosy and very family friendly place. My kids loved the pool.
Stayed 1 night in Jul 2019
Response from Alejandro Tziu on 26 Jul 2019
Good Morning; We appreciate your comments and have passed them to Management to take it into account and improve those aspects that make the difference.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to the Center of Mexico
This hotel is on the edge of the main square here in Tequisquiapan. The staff go out of their way to make our stay as comfortable as possible. Even to the point that when my wife was under the weather the chef made her meals that were not even on their menu. This place really gives the true experience of the Mexican people who are honest, always courteous, and always willing to help. The biggest thing to remember is that you are not in North America and not being in a rush is the main goal.
Stayed 1 night in Feb 2019
Response from Daniel V on 13 Mar 2019
We appreciate your comments and we hope to have the opportunity to host you again and that we recommend

8/10 Good

TLo, Texas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
During check-in people weren’t too nice. Claimed they did not have Expedia’s reservation and asked me to send them the email.
Stayed 1 night in Jan 2019
Response from Daniel V on 6 Feb 2019
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

10/10 Excellent

Annir, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, nice hotel. Has parking and breakfast included. Beautiful restaurant on the roof. NO elevator pack light.
Stayed 1 night in Oct 2018
Response from Daniel V on 8 Nov 2018
We apprecieted Your Coments Cordially

8/10 Good

Verified traveller

Liked: Property conditions & facilities
It is right downtown. The restaurant has a nice overlook of the plaza. The food is excellent.
Stayed 1 night in Jun 2018

4/10 Poor

octavio

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, the hotel is good in general, restaurants have an assorted menu and food is good. Unfortunately there was a big problem: there was not running water for the night and morning!!!
Stayed 1 night in Nov 2017
Response from Hotel on 14 Nov 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso, muy pintoresco lleno de paz tranquilidad, muy seguro muy bien ubicado excelente servicio de todo el personal, limpieza, maravilloso.
Stayed 4 nights in May 2024

10/10 Excellent

Griselda

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location was exemplary. The hotel and room very clean definitely I will come back. I definitely recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un espacio tranquilo, en el corazón de Tequisquiapan, a un costado de la plaza principal y el templo, lo único incómodo es que la señalización para llegar para quienes somos visitantes no es muy adecuada, a pesar de que está en el centro, se complica por los sentidos de las calles. El hotel en el momento de reservar, debería dar algunas indicaciones precisas, como que para entrar al estacionamiento se ingresa por la parte de atrás. En lo general bonito y cómodo.
Stayed 1 night in Apr 2024

4/10 Poor

Daniela, México

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ulises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, y los restaurantes dentro del hotel son un plus
Stayed 3 nights in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

LUIS ENRIQUE

Stayed 1 night in Feb 2024

6/10 Okay

JOSE ALFREDO

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL ACCESIBLE AL CENTRO CAMINANDO
NO TIENE DESAYUNO INCLUÍDO Y LA ALBERCA ES DE AGUA FRÍA, ES DIFÍCIL EL ACCESO AL HOTEL EN CARRO, PERO ESTÁ EN MUY BUEN LUGAR EN EL CENTRO
Stayed 2 nights in Jan 2024

10/10 Excellent

Josue Raul

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Raúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bien ubicado, y el personal es amable, lo único malo es que estás a lado de la iglesia y suena mucho las campanadas de esta, por lo demás todo bien y lo recomiendo.
Stayed 1 night in Jan 2024