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![Embassy Suites by Hilton San Juan Hotel & Casino](http://images.trvl-media.com/lodging/1000000/60000/54400/54367/9f008845_y.jpg)
Embassy Suites by Hilton San Juan Hotel & Casino
5/5 Excellent
"The one bad experience I had here was when I went into the onsite restaurant "Cueva del Mar." The so-called hostess at the customer greeting station was INCREDIBLY RUDE. Didn't bother to even look up at me, just continued playing on her smart phone. No smile, nothing. I simply asked to see a menu -- of which there was pile of them right behind her -- and this girl motioned to a bar code in front of the stand. I asked for a menu (again, RIGHT BEHIND HER) and acting as if it were an imposition, she slowly turned around, grabbed on, and thrust it at me, without a single word.
THIS DOES LITTLE TO HELP THIS HOTEL, EXCEPT FRUSTRATE CUSTOMERS. Something should be done to adjust her foul, inexcusable attitude."
A verified traveller stayed at Embassy Suites by Hilton San Juan Hotel & Casino
Posted 18 hours ago
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