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Reviews of Homewood Suites by Hilton Poughkeepsie

3 out of 5
Homewood Suites by Hilton Poughkeepsie
900 Thomas Watson Dr, Poughkeepsie, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 600 out of 757 reviews" "
Rating 8 - Good. 113 out of 757 reviews" "
Rating 6 - Okay. 27 out of 757 reviews" "
Rating 4 - Poor. 7 out of 757 reviews" "
Rating 2 - Terrible. 10 out of 757 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with the room and the location. It was exactly what I needed for my visit.
Stayed 2 nights in May 2024

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and modern. Staff is friendly.
Stayed 1 night in May 2024

8/10 Good

fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio y buen precio!
Stayed 2 nights in Apr 2024
Response from Peter Troiano- Operations Manager on 30 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. The room was spacious and very accommodating.
Stayed 6 nights in Apr 2024
Response from Peter Troiano- Operations Manager on 28 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Sazzad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so impressed by this hotel. The kids enjoyed the pool, the golf course and basketball court. The breakfast was great. Everything was very neat and clean and the staff was extremely friendly and polite. Conveniently located nearby restaurants and shopping. It’s a 10/10!
Stayed 2 nights in Apr 2024
Response from Peter Troiano- Operations Manager on 27 Apr 2024
Thank you for staying with us and sharing your review!

2/10 Terrible

Sierra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
When I check in there was no one at the desk for atleast 10-15 minutes. I called the hotel no answer. So I waited. Than someone finally came.
Stayed 1 night in Apr 2024

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and room nice
Stayed 2 nights in Apr 2024
Response from Peter Troiano- Operations Manager on 25 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice open plan, very clean, good breakfast.
Stayed 1 night in Apr 2024
Response from Peter Troiano- Operations Manager on 24 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great family Hotel
Stayed 1 night in Apr 2024
Response from Peter Troiano- Operations Manager on 21 Apr 2024
Thank you for staying with us and sharing your review!

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, except that our toilet was clogged
Stayed 1 night in Apr 2024
Response from Peter Troiano- Operations Manager on 15 Apr 2024
Thank you for staying with us and sharing your review. We are sorry to hear of the maintenance issue mentioned and thank you for bringing this to our attention. We hope to have the opportunity to welcome you back as our guest anytime. Thank you again and safe travels.

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Was surprised by just how helpful staff were.
Stayed 1 night in Apr 2024
Response from Peter Troiano- Operations Manager on 14 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and considerate. They really went above and beyond in making us feel welcome and being hospitable. I would definitely recommend this hotel. It’s also in a great location with great amenities. The fire pits and putt putt golf were nice extras that added to a wonderful vacation.
Stayed 4 nights in Apr 2024
Response from Peter Troiano- Operations Manager on 12 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

KEIKO

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Peter Troiano- Operations Manager on 9 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Peter Troiano- Operations Manager on 8 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay with my family. The hotel and surrounding area had everything we needed.
Stayed 2 nights in Mar 2024
Response from Peter Troiano- Operations Manager on 6 Apr 2024
Thank you for staying with us and sharing your review!

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast would need to improve
Stayed 1 night in Mar 2024
Response from Peter Troiano- Operations Manager on 3 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Nazanin, Happy Valley

Stayed 1 night in Mar 2024
Response from Peter Troiano- Operations Manager on 21 Apr 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and clean. Check-in was easy and the front desk staff was pleasant and helpful. The breakfast had so many options and it wasn’t the same thing everyday. The amenities were excellent.
Stayed 2 nights in Mar 2024
Response from Peter Troiano- Operations Manager on 17 Mar 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located in an area of other hotels and strip malls outside of Poughkeepsie proper. We came to see Vassar, but there are no hotels near the college. This is out of the way but clean and up to date.
Stayed 1 night in Mar 2024
Response from Peter Troiano- Operations Manager on 14 Mar 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hot breakfast of any similar facility. Staff was very welcoming. Room was comfortable and well furnished.
Stayed 1 night in Mar 2024
Response from Peter Troiano- Operations Manager on 14 Mar 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Alakeisha

Beautiful property
Stayed 1 night in Mar 2024
Response from Peter Troiano- Operations Manager on 13 Mar 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions we wanted to see.
Stayed 3 nights in Feb 2024
Response from Peter Troiano- Operations Manager on 24 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 18 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Mary Beth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property if traveling with children
Stayed 1 night in Feb 2024
Response from Peter Troiano- Operations Manager on 12 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

JANE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Peter Troiano- Operations Manager on 9 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and also being able to have breakfast free in the dining room.
Stayed 7 nights in Jan 2024
Response from Peter Troiano- Operations Manager on 5 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Tammy

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peter Troiano- Operations Manager on 5 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Peter Troiano- Operations Manager on 1 Feb 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
For medical reasons, we needed to be able to cook our own food. This hotel was perfect for that with the complete kitchen in the room. We will definitely look for Homewood Suites hotels when we travel.
Stayed 2 nights in Jan 2024
Response from Peter Troiano- Operations Manager on 30 Jan 2024
Thank you for choosing to stay with us and sharing this wonderful review! We are thrilled to hear how much you enjoyed your stay. We look forward to welcoming you back as our guests anytime. Thank you again and safe travels!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Peter Troiano- Operations Manager on 20 Jan 2024
Thank you for staying with us and sharing your review!

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were amazing.Grounds were kept so nice. Our family had a great getaway.
Response from Peter Troiano- Operations Manager on 16 Jan 2024
Thank you for choosing to stay with us and for taking the time to share this wonderful review! We are thrilled to hear how much your family enjoyed your stay. We look forward to welcoming you back as our guests anytime. Thanks again and safe travels!

10/10 Excellent

Gisandre

Travelled with family
Excellent service, atmosphere, clean
Stayed 2 nights in Jan 2024
Response from Peter Troiano- Operations Manager on 8 Jan 2024
Thank you for staying with us and sharing your review!

6/10 Okay

Shara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but food awful
It was confortable and cozy. The service was great but the breakfast was awful. Bedrooms felt homey and love they were ready to help.
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 8 Jan 2024
Thank you for staying with us and sharing your review

10/10 Excellent

Mara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 25 Dec 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Niko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are soundproof, so me an my girl got drunk all night, partied and had lots of hot sweaty sex without anyone bothering us.. Will definitely be staying here again
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 8 Jan 2024
Thank you for staying with us and sharing your review!

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Troiano- Operations Manager on 19 Dec 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 10 Dec 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful and comfortable time
Stayed 8 nights in Nov 2023
Response from Peter Troiano- Operations Manager on 6 Dec 2023
Thank you for staying with us and sharing your review! We are glad to hear that your stay was pleasant and we look forward to welcoming you back anytime. Thanks again!

6/10 Okay

Kimberly, Syracuse

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good sized room. Close to restaurants. Too pricey for what it is. Breakfast just ok.
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 6 Dec 2023
Thank you for choosing to stay with us and for sharing your review.

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Meh
Hotel was made cheap. I could hear everything the people were doing in the room above us, including running to the restroom at 5 am. Cleaning staff cleaned our room but never gave us clean towels for the next day.
Stayed 2 nights in Nov 2023
Response from Peter Troiano- Operations Manager on 6 Dec 2023
Thank you for choosing to stay with us and for sharing your review.

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean hotel
We love staying at this hotel when in the area.
Stayed 1 night in Dec 2023
Response from Peter Troiano- Operations Manager on 6 Dec 2023
Thank you for choosing to stay with us and taking the time to share your review. We are glad to hear that this most recent stay was again a pleasant one. We hope to see you again soon!

8/10 Good

Arundhati, Galena

Stayed 1 night in Nov 2023
Response from Peter Troiano- Operations Manager on 19 Dec 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Miya

Stayed 1 night in Nov 2023
Response from Peter Troiano- Operations Manager on 19 Dec 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The suite was very spacious, and everything needed was on hand. The staff was very friendly and greeted us frequently. Free breakfast was available from 6:30 am - 9:30am which allowed flexibility from day to day. The hot items changed daily which was very nice. The beds were very comfortable also. The location was close to local restaurants as well as the tourist sites including Hyde Park and the Vanderbilt Mansion. Highly recommend the hotel and would stay again if visiting the area.
Stayed 3 nights in Nov 2023
Response from Peter Troiano- Operations Manager on 17 Nov 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Leyi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. They also had free social dinner, which offered much more varieties than we expected (nachos, soup, salds, chicken . They even had wines and beers.
Stayed 1 night in Nov 2023
Response from Peter Troiano- Operations Manager on 14 Nov 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the putt putt and pool for the kids. The store for a nice snack and bottled water. There was a good breakfast in the morning. and a social event with food in the evening. We enjoyed it thoroughly. Rooms were great too!
Stayed 2 nights in Nov 2023
Response from Peter Troiano- Operations Manager on 15 Nov 2023
Thank you for staying with us and sharing your review!

10/10 Excellent

Krestan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in/out, great hot breakfast and nice facilities- we had a great time!
Stayed 1 night in Oct 2023
Response from Peter Troiano- Operations Manager on 1 Nov 2023
Thank you for staying with us and sharing your review!

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Peter Troiano- Operations Manager on 23 Oct 2023
Thank you for staying with us and sharing your review!

2/10 Terrible

ray

Stayed 1 night in Oct 2023
Response from Peter Troiano- Operations Manager on 9 Nov 2023
Thank you for choosing to stay with us. We are disappointed & saddened to see this negative review score. We would gladly welcome the opportunity to discuss your experience further. Please feel free to contact a member of the hotel's management team at (845) 462-0030. Thank you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the fabulous beds and spacious rooms. It was dangerous, not having a nightlight in the bathroom. Also, her last night they are the people next-door were very loud. We could hear them quite clearly through the walls, which was disturbing. However, we called the front desk and they tried to help.
Stayed 2 nights in Oct 2023
Response from Peter Troiano- Operations Manager on 19 Oct 2023
Thank you for staying with us and taking the time to share your valued feedback. We sincerely apologize for any inconvenience related to neighboring guests. We are happy to report that the hotel will be installing night-lights as a standard feature in all bathroom vanity areas. We hope to have the opportunity to welcome you back as our guest anytime. Thank you again and safe travels.