Dear Milene, Thank you for making Porto River Infante your hotel of choice. We are honored by your excellent review, and it's great to see that we were able to meet all of your expectations - it's comments like yours that inspire us to keep doing what we do! We hope to see you again soon, and appreciate your recommending our hotel to other guests. Kind regards, Porto River Reception Team

Dear Kishane, Thank you for your positive feedback. We are humbled to know that you enjoyed your stay with us, especially our central location, hotel service and breakfast buffet. We hope to see you soon on your next visit to Porto Best Regards, Porto River Infante Team

Dear Carlos,We thank you for your review. We're delighted that you enjoyed your stay here with us.We hope to see you again soon.Best regards, Ricardo CarvalhoRecepcionistPorto River Infante

Dear Ellen,We're delighted that you enjoyed your stay in our hotel.Our staff thanks you for your review.We hope to see you again soon.Best Regards.Ricardo CarvalhoRecepcionistPorto River Infante

Dear Guest, Thank you for sharing your positive comments about your stay at our hotel! We are very happy to hear that you appreciated our convenient location, which allows easy access to city life, the special Rio Douro and endless dining options. It's great to hear that your experience with us was satisfactory. We hope to welcome you again soon for another memorable stay! Best regards, Porto River Team

Dear Ellen, thank you for taking the time to let us know about your experience! We are humbled to receive your star review, and appreciate knowing that the guest service, breakfast and housekeeping were the highlights of your stay with us. Thank you for making Porto River Infante your hotel of choice whilst visiting beautiful Porto, and we look forward to hosting you again in future. Best wishes, Porto River Team

Dear Megan, it is through guest reviews that we are able to better our hotel service, so thank you for taking the time out to write about your stay with us. We are happy to read that you enjoyed our central location, our customer service and our housekeeping standards. We also appreciate knowing that you would like to return, and we look forward to welcoming you back again. Thank you for making Porto River Infante your hotel of choice whilst visiting beautiful Porto. Beijinhos, Porto River Team

Dear Tania, thank you for sharing feedback of your stay with us. It is unfortunate to hear that you had issues with the AC - had we been notified of this at the time, we would have given these items our immediate attention and resolution. Please keep this in mind for future, as our reception functions 24 hours - do not hesitate to contact us at any time of the day or night. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Best regards, Porto River Team

Dear Daniel,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the recently updated interior and rooms, and that you found our hotel beautiful with a wonderful staff. It's always a pleasure to exceed expectations and provide those unexpected extras that contribute to a memorable stay.We're glad our location close to many sites added to your overall experience. If there's anything specific you loved or any suggestions you may have for us to further enhance our services, please don't hesitate to share.We look forward to the pleasure of hosting you again in the future. Thank you for choosing our hotel.Best regards,

Dear Vivian, thank you for your 5 star review! We are so pleased to know you enjoyed your stay with us, and we appreciate your feedback and look forward to hosting you again in future. Best regards, Porto River Team

Estimado Eduardo,Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que la ubicación cumplió sus expectativas y que nuestro personal pudo ofrecerle un servicio amable. Siempre es gratificante recibir comentarios positivos sobre nuestras instalaciones, y nos alegra saber que todo le pareció claro y cómodo.Nos comprometemos a proporcionar una estancia excepcional a todos nuestros huéspedes, y su opinión es esencial para que podamos seguir mejorando nuestros servicios. Si hay alguna otra sugerencia o comentario que quiera compartir, no dude en hacérnoslo saber.Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto y hacer que su próxima estancia sea aún más memorable.Atentamente,Alberto DivanPorto River Team

Dear Marta,We sincerely thank you for sharing your experience with us! We are very happy to hear that you liked the apartment, the cleanliness, the staff and the location. Your satisfaction is our priority, and we are happy to provide you with a pleasant stay.We look forward to welcoming you again soon and are at your disposal for any additional needs during your stay.Sincerely,Porto River Team

Dear Jerome,We were absolutely delighted to hear that you thought everything was perfect during your stay! It's really gratifying to receive such positive compliments. Our guests' satisfaction is our greatest reward.We look forward to welcoming you again soon and are at your disposal for any additional needs during your stay.Sincerely,Porto River Team

Dear Sandra,We sincerely appreciate your kind comments about our hotel. We are happy to know that you enjoyed your stay.We are sorry to hear that the aromatic smells in the rooms were uncomfortable for you. Your comments are extremely valuable to us! We will carry out an internal review to evaluate and adjust the use of these aromas, with the aim of providing a more comfortable experience for all our guests.If you return to our hotel, we will be honored to welcome you again and will do our best to ensure an even more pleasant stay.Thank you for sharing your feedback and giving us the opportunity to improve.Sincerely,Porto River Team

Dear David,Thank you so much for taking the time to share your wonderful experience at our hotel! Your kind words are truly heartwarming, and we are delighted to hear that you found your stay to be nothing short of magnificent.It's fantastic to know that from the moment you walked into the lobby, you felt like part of our family. We will be sure to pass on your appreciation to Ricardo at the front desk, the dedicated housekeeping team, and Christina at the bar. We are fortunate to have such a dedicated and professional staff, and your recognition means the world to us.We are honored by your recommendation, and it's fantastic to hear that you would recommend not only our hotel but also the other properties owned by our hotel group. We strive to provide a memorable and enjoyable experience for our guests, and we are thrilled that we could make your stay special.We look forward to the pleasure of welcoming you back in the future.Warmest regards,Alberto DivanPorto River Team

Dear Jyoti, Thank you very much for sharing your valuable feedback with us, and what a great review. We are pleased to know that all our services exceeded your expectations and overall satisfaction. We absolutely look forward to hosting you again in the near future.Best regards,Porto River Team

Dear Stephen,Thank you for choosing Porto River Infante.We are so happy that you had a perfect stay and liked our location, close to many restaurants, bars and shoopings.Best Regards,Porto River Team

Dear Susan,We apreciate your kind remarks about our hotel. We loved having you here.We hope to see you again soon.Best Regards,Ricardo CarvalhoRecepcionistPorto River Infante

Dear Dianne,Thank you for you feedback,We are glad that you enjoyed your stay here with us, we take the opinions of our guests very seriously, and we strive to do our best every day, we hope to meet again soon.Best RegardsPorto River Infante Team

Dear Ian,Thank you so much for letting us know how your stay with us was, we really appreciated it. We are happy to know that you experienced great hotel service, comfort and a delicious breakfast. We pride ourselves on our excellent guest experience and are so glad you enjoyed your stay. Thank you for choosing Porto River Infante and we look forward to welcoming you again. Sincerely,Porto River Team

Holla Eduardo,Gracias por tus sinceras palabras!Estamos muy contentos de que haya tenido una estadía perfecta y que haya disfrutado de la hermosa ciudad!Gracias por elegir Porto River Infante y esperamos volver a verle pronto.Atentamente,Porto River Team

Dear Donna,Thank you for choosing Porto River Infante. We are so happy that you liked our location, close to many restaurants, bars and shoopings. Best Regards,

Dear Clare,Thank you for you feedback,We are glad that you enjoyed your stay here with us, we take the opinions of our guests very seriously, and we strive to do our best every day, we hope to meet again soon.Best RegardsPorto River Infante Team

Dear Natalia,Thank you for your stay here with us.We are glad to know that you enjoyed your time here in Porto, especially with us at Porto River Infante. We take the opinions of our guests very seriously and for that we thank you. We look forward to meeting you next time.Best RegardsPorto River Infante Team

Thank you for your feedback on your recent stay. We appreciate your kind words about our excellent amenities and thoughtful extra touches. We sincerely apologize for the inconvenience that your check-in experience did not meet your expectations We appreciate your understanding and patience in this regard. We will use your valuable feedback to improve our service and provide a more consistent and pleasant experience for all our guests. We are pleased that you found our hotel to be lovely and in a perfect location, and we hope to have the opportunity to serve you better during your future visits. Thank you for choosing our hotel, and we look forward to welcoming you again.

Dear Christopher, Thank you for sharing your experience with us, and we are so glad that you enjoyed your stay. We appreciate your feedback, as we shared with you, any lost and found items are responsibly safe kept and disclosed with guests, should they report something lost. Unfortunately, it may have been the case that your sunglasses were misplaced elsewhere (not in the hotel). We look forward to hosting you again in future. Best regards,Sonia - Front Desk

Dear Susan, What a wonderful review, thank you so much for taking the time to let us know how your stay was with us, we really appreciate it. We are glad to know that you experienced great hotel service, comfort and the delicious breakfast and that you appreciated the linen and pillow selection. We pride ourselves on excellent guest experience, and so we are happy that you enjoyed your stay. Thank you for choosing Porto River Infante, and we look forward to welcoming you again. Best regards, Sonia Guedes

THANK YOU FOR YOUR REVIEW!

Dear Mary, Thank you for your review. We here at Porto River Infante are glad that you've enjoyed your stay with us. Our staff will miss you and hope you come again soon. Best regards,Sonia Guedes

Dear Lesley,We're delighted to hear that you had an excellent stay at our hotel and enjoyed our great location, just a short block from the river with convenient access to Gaia. Your feedback is greatly appreciated.It's wonderful to know that you found the amenities, beds, linens, towels, and other in-room features to be of high quality. We apologize for the inconvenience caused by the steps up to the bathroom in your room but are pleased to hear that other rooms are more accessible in this regard.Our breakfast selection and the helpful, polite reception staff seem to have left a positive impression, and we thank you for your kind words. We also appreciate your dining recommendations and the advice to avoid touristy riverfront restaurants.We hope to welcome you back to our hotel in the future, and if there's anything specific you'd like us to improve or any additional suggestions you might have, please feel free to share. Safe travels, and thank you for choosing to stay with us!

Dear Floyd,Thank you for your succinct review! We're delighted to hear that you had a great experience at our hotel. We hope to have the pleasure of hosting you again in the future and providing you with another wonderful experience. Safe travels!

Dear Corinne,We're thrilled to hear that you loved your stay at our hotel! It's wonderful to know that the room was perfect for your family and that you found our location convenient. Thank you for the high recommendation; we truly appreciate your kind words. We look forward to welcoming you and your family back in the future for another fantastic stay. Safe travels!Kindly,

Thank you for your comment, which deserves all our attention!When our guests ask for a lunch box, we prepare it and leave it in the apartment.The stone walls are given a special treatment, which is why we are surprised that your comment was not mentioned at reception, but if you wish, we can send you the name of the product applied. All VIP members receive free drinks, as you can read in other comments, and you could have asked the receptionists, who are ready to serve you, for something more.Translated with www.DeepL.com/Translator (free version)

Dear GregThank you for your review,We take the opinion of our guests very seriously, and that is why we appreciate your opinion, and your stay with us, the historic center of Porto has few options for parking, so we warn in our template, only the option closest to the hotel, but if it is of interest to the guest we inform other options also nearby. Breakfast is served at 8 a.m., but it is possible to order a lunch box in case of trips or outings before breakfast. We will do our best to continue improving and to serve you better.Best RegardsPorto River Infante Team

Dear Sheree, Thank You for your 10! We are so happy that you loved our hotel!Kindly,

Dear Satyakama,Thank you for your glowing review of our hotel! We are thrilled to hear about your excellent all-around experience and that you had zero complaints during your stay. We greatly appreciate your positive feedback and look forward to welcoming you back to our hotel the next time you're in Porto. Your satisfaction is our top priority, and we're delighted to have earned your loyalty. Safe travels, and see you soon!Best Regards,

Dear Isabel,Thank you for your review.

Dear Liping, Thank you so much for your review, we are so happy to have you here.Best Regards,

Dear Herman,Thank you so much for your kind review, wehope to have you back here soon!Best regards,

Dear Victoria,Thank you so much for your review. Come back soon!Best regards,

We have received your comment and it deserves our full attention! Our team is made up of relentless human beings and because they are human, they can make mistakes. We apologize for the mistake of our colleague who made a mistake regarding the type of room and as soon as she re-accommodated you, she refunded your credit card the amount referring to the type and it has already been confirmed that you received it. We suggested that you return to the room you had booked the following day and that there would be no extras, but unfortunately you didn't agree.We hope to see you again soon so that you can enjoy a better experience with us.Translated with www.DeepL.com/Translator (free version)

Dear Bradley,Thank you for taking your valuable time to leave us a feedback.It is great to read that you had a great experience on our hotel and we are proud to have you as our guest and make this a wonderful Porto River experience that you deserve!We hope to see you again.Best Regards,

Dear Jen, We are humbled by your excellent review. It's great to see that we were able to meet your expectations. We look forward to seeing you again.Kind RegardsPorto River Team

Dear Richard,Thank you for your review. The breakfast staff was delighted to read your words. We wish you the best.Best Regards,Ricardo CarvalhoRecepcionistPorto River Infante

Dear Colleen,Thank you for your review. Pedro is quite happy that you've taken him in consideration.Best Regards,Ricardo CarvalhoRecepcionistPorto River Infante

Dear Jo Ann,Thank you for your review.Best Regards,Ricardo CarvalhoRecepcionistPorto River Infante

Dear Michele,It was amazing to have you here, thank you for your review.Kindly,

Dear Claude.We thank you for your review. We're always happy to hear from our guests and are delighted that you enjoyed your stay here.We look forward to seeing you again! We wish you all that is good in the world!Best Regards,Ricardo CarvalhoRecepcionistPorto River Infante

Dear Gail,We thank you for your review. We always apreciate having feedback from our guests.We hope to see you again.Best Regards,Ricardo CarvalhoRecepcionistPorto River Infante.

Thank you for choosing Porto River Infante.Our establishment boasts clean and modern rooms designed to provide you with utmost comfort and style during your stay. Our dedicated and friendly personnel are always ready to accommodate your needs and ensure your experience is memorable. We take great pride in our prime location, offering convenient access to various attractions and amenities, making your visit both enjoyable and convenient. We look forward to making your stay with us a truly delightful and unforgettable one!