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Reviews of Saint George Hotel & Spa

4 out of 5
Saint George Hotel & Spa
Ulitsa P K Yavorov, 15, Pomorie, Burgas

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maksym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had to sleep in someones bed…
We arrived late and turned out that my bed did not look neat, and a pillow smelled of perfume. So, obviously , someone slept there and it had not been changed. It is shocking, isnt? Nd because it was late and they do not have night service, they changed everything only next day….
Stayed 3 nights in Mar 2023
Response from Conscientious employee at the hotel on 21 Apr 2023
Maksym...why are you lying like that? Do you have an inferiority complex? Ethics and good attitude is the only thing that stops us from describing the state in which we found your room...after you! Be glad that we did not initiate an investigation against you by contacting all involved authorities - including the agency through which you booked! It is a pity that you have guests, but no one is safe from such individuals.

8/10 Good

Trifon

Liked: Cleanliness, staff & service
Good
Nice place, kindly staff.
Stayed 2 nights in Feb 2023
Response from Front Office on 21 Feb 2023
Thank you for your valuable grade. We kindly appreciate that you spent time valuing us! Looking forward to having you back at Saint George in Pomorie!

2/10 Terrible

Daniel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty staff and lied.No parking.
Stayed 2 nights in Aug 2022
Response from Your Host on 11 Oct 2022
Daniel, Daniel, Daniel....You fully justified the thesis that the more attention and care we express to our grumpy guests, the more they do not appreciate the gestures towards them. We are shocked by your comment - against the background of all the whims and caprices that you and your mother had, and we fulfilled, you most brazenly continue to pour criticism and lies against the hotel and our team. Shame on you!

8/10 Good

CHERYL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooftop bar and good food in the restaurant. Coffee during breakfast was impossible as there was always a long queue blocking the breakfast area. No free parking on site or nearby, all parking in the vicinity was 12 lev/day.
Stayed 2 nights in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family run hotel. Great value and sea front location.. Breakfast included in the price was tasty with lots of choice . homemade juice from there garden was a nice touch. Would recommend anytime.
View from 4th floor
Hotel street view
Stayed 1 night in Jul 2022
Response from Your Host on 5 Aug 2022
Dear Paul, Thank you for taking the time to rate us highly. We are glad that you enjoyed your stay at Saint George Hotel - Medical SPA. Your evaluation of us is valuable to our team and we look forward to welcoming you again on the seashore in the city of Pomorie! With respect, The team of Saint George Hotel - Medical SPA

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location was excellent. Some of the people working there need trsining as to how to interface with customers. Two employees were very rude and argumentative while two others were helpfull and nice.
Stayed 3 nights in Aug 2021
Response from Saint George Team on 17 Aug 2021
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property is in excellent locations. The staff was not as diverse with english speaking people. The amenities are excellent from mud bath to sauna and steam room all are is great shape. The hotel is a excellent value for the money.
Stayed 3 nights in Jul 2021
Response from Saint George Team on 17 Aug 2021
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Vladislav

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny!
Great place, friendly personnel, very helpful! Will be going there again next time we visit Bulgaria!
Stayed 6 nights in May 2021
Response from Saint George Hotel & Spa/ on 18 May 2021
Thanks for the high rating! We'll glad to welcoming you again.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Гостиница расположена на берегу моря, рядом с пешеходной улицей, на которой много магазинов. В номере чисто и уютно. Всегда были полотенца, банный халат. Ресторан работал до 11 00 ночи. Еда вкусная, разнообразная . При заезде сразу получили расценки и перечень СПА услуг. Завтраки скудные, однообразные.
Stayed 3 nights in Nov 2020

8/10 Good

Yordanka

Stayed 3 nights in Aug 2020
Response from Saint George Team on 2 Oct 2020
Thank you for the rating! We appreciate your assessment :) Looking forward to having you back at Saint George!

6/10 Okay

Rof, UK

Liked: Cleanliness
hotel has no character it feels like a box. Staff were helpful and pleasant. A big plus is breakfast, fantastic.
Stayed 1 night in Sep 2018

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had a great stay, except for one thing. The staff forgot to return my passport and kept it at the front desk. When I went to ask them if they had it, I found no one there, but I saw my passport had been put aside. I took it. When I went to checkout no one mentioned it. It's my photo ID, why hadn't they called up to my room to say they forgot to return it!? It's a miracle I left with it.
Stayed 1 night in Aug 2018

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018
Response from Front Office on 28 Jun 2018
Thank you for the high mark! We will keep the good work!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and friendly employee
Very nice hotel very good employees we had it great time
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
The room was great, pool area, sauna etc very nice and breakfast was wonderful. Staff pleasant. We enjoyed having dinner in their bar/grill also. Overall great experience. Would stay there again .

8/10 Good

Ian & Den, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel with good facilities.
Great stay except for the incident whereby I slipped in the bathroom and fell breaking the sink.It was handled well by staff though and we were moved to a better room.Big thanks to Rumiana Vasilleva for her wonderful help.

8/10 Good

AnnaAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель на твёрдую троечку в центре старого города.
Отель находится в старой части города, в самом эпицентре курортной его жизни. Перед отелем замечательная набережная. Поблизости находятся лучшие рестораны города, магазинчике, супермаркеты, ченжи, детская игровая зона, автобусные остановки до Бургаса, Несебра, солнечного берега и др. Несмотря на то, что балкон нашего номера был обращен в сторону набережной, При закрытой двери мы практически не слышали шума и музыки, раздававшихся извне. Сам номер был достаточно большим, ванная комната просторный, с нормальной душевой кабиной. Уборки проводится ежедневно. Правда, постельное белье не разу не менялась, но зато каждый день были свежие полотенца. Выбор на завтрак довольно большой, но не сказать, что все очень вкусно. Позавтракать можно до 10 часов, и к этому времени, несмотря на ещё остающихся посетителей, вся еда уже убирается. Бассейн работает до 8 вечера. Размер его небольшой, но вода комфортной температуры. Ближайший к отелю пляж находится на расстоянии 10 минут ходьбы, и, к слову, это далеко не лучший пляж в Помории. В целом, отель неплохой, но желание вернуться сюда он не вызвал.
Stayed 6 nights in Aug 2021

10/10 Excellent

Hatem

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Saint George Team on 17 Aug 2021
Thank you for your feedback.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рекомендую этот отель
Хороший отель, прекрасный персонал.Все 10 дней делала процедуры луной, очень довольна. Обязательно на следующий год опять приеду. Месторасположение супер! Есть где гулять пешком, набережная ухоженная и с другой стороны отеля пешеходная зона.
Stayed 10 nights in Oct 2018

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

4/10 Poor

Diana, Frauenfeld, Switzerland

Liked: Cleanliness
Wir sind sehr enttäuscht! Obwohl wir Zimmer mit Meeresblick reserviert und bezahlt haben, haben wir Zimmer mit Stadtblick bekommen. Drei Tage haben wir kein warmes Wasser gehabt. Strand ist nicht 400 m vom Hotel entfernt, sondern 1km- 1,5 km. Mit dem Kindern war das sehr “ lustig „. Und das Hotel befindet sich neben ein Disko. Empfehle ich niemanden!
Stayed 6 nights in Jul 2018

8/10 Good

roberto, Molfetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel buono anche se mi aspettavo di più da un 4 stelle. Stanza grande ma pareti vuote, mancanza di bagnoschiuma e cuffia per la doccia. Nella spa, abbastanza carina, l'hamman non era funzionante purtroppo. Colazione non eccezionale. Tutto sommato però una bella esperienza.
Stayed 2 nights in Aug 2018
Response from Front Office on 15 Aug 2018
Thank you for the review!

8/10 Good

martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortny hotel
Priestranneia komfortne izby (mali sme studio pre 4 osoby) s velkou terasou. Dobre ranajky. Wellnes super, vratane zupanov na izbe. Minus: nesla wifi na izbe (5.poschodie)
Response from Magdalena Gospodinova - Front Office Manager on 17 Apr 2018
Thank you for the review. We appriciate your mark. We are about to improve our internet network in the entire premises of the hotel.

8/10 Good

Anni Tuulia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Do not expect friendly staff
Nice hotel, okay location. Rude staff, bad breakfast buffee.
Stayed 3 nights in Oct 2017

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket för pengarna.
Överraskande bra hotel
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Ivanka, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell med mycket bra läge i stadens centrum.

10/10 Excellent

Fedor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Spa, лечение и море"
Забронировали и оплатили через Hotels.com, заселились в течении 3х минут. Машине нашлось место на парковке у отеля! Персонал дружелюбный, говорят на русском. Номер был с видом на храм и прогулочную аллею. Есть номера с видом на море. Большая душевая кабина, удобные кровати. Спа центр не большой, но очень даже хорош! Есть две сауны, парная баня, контрастный душ, бассейн и соляная комната. Все входит в стоимость проживания! На завтрак большой выбор блюд! Проживание дает скидку 10% на процедуры (массаж, грязи, т. д.) и меню ресторана!

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yumiko , 東京都港区

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優しいスタッフと黒海の眺め
どのスタッフも優しく、黒海の眺めもありよかったです。三食付きで毎回違うしかも美味しい料理が気に入りました！

8/10 Good

regis, nantes

Liked: Property conditions & facilities
Climatisation et vue sur mer?
Clairement la climatisation ne sert pas à grand chose. Le petit dej n est pas beaucoup sucré. La vue sur mer est en fait vue sur une boîte de nuit désaffecté qui lui donne sur mer. Le calme ne règne pas autour de l hôtel avant minuit. Par contre à minuit tout devient calme, donc ça va. Salle de bain pas géniale géniale mais propre. Points positifs Super piscine, super localisation on peut tout faire a pied - plage a 7min a pied, personnel sympathique et patient. Évitez le 5eme étage qui donne sur le "sky bar". Parking gratuit en face de l hôtel.