Lobby

Reviews of Courtyard by Marriott Philadelphia Langhorne

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 800 reviews" "
Rating 8 - Good. 234 out of 800 reviews" "
Rating 6 - Okay. 88 out of 800 reviews" "
Rating 4 - Poor. 58 out of 800 reviews" "
Rating 2 - Terrible. 27 out of 800 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in May 2024
Response from TonyGM on 21 May 2024
Hello Heather,On behalf of our Courtyard by Marriott family we want to thank you for staying and telling us about your experience. I am glad you think we have a great location and I hope you will soon return whenever life travels return you to our area.Safe travels.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from TonyGM on 20 May 2024
Hello Max,On behalf of our Courtyard Family, Thank you so much for choosing our hotel. We are glad to know you enjoyed you stay with us and we look forward to the next time you stay whenever you're in our city.Stay Safe.

10/10 Excellent

jaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is friendly and the vibe is it 💯
Stayed 1 night in May 2024
Response from TonyGM on 10 May 2024
Hello Jaiden,Thank you for enjoying our "vibe" here at our Courtyard by Marriott. We truly work to create the best atmosphere for our great guests like yourself. We hope to see you again soon. Be safe and we will see you next time.Sincerely,

8/10 Good

Larisa

Liked: Cleanliness
Stayed 1 night in May 2024
Response from TonyGM on 8 May 2024
Hello Larisa,I want to thank you for staying at our Courtyard by Marriott and leaving a review of our hotel. We hope to see you again the next time life travels return you to our city. Till next time!

10/10 Excellent

JOREL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from TonyGM on 30 Apr 2024
Dear Diane,Thank you so much for spending your valuable time to leave a review of our hotel. On behalf of our Courtyard by Marriott, thank you for staying with us. We look forward seeing you again in the near future.Sincerely,

6/10 Okay

Sherry

Stayed 5 nights in Apr 2024
Response from TonyGM on 20 May 2024
Dear Sherry,Thank you for leaving a review of our hotel. I see you weren't completely satisfied. I am all ears to listen to any and all suggestions you have in order for our hotel and staff to provide outstanding services. Thank you again for staying with us. Sincerely,

8/10 Good

elizabeth, Selden

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from TonyGM on 24 Apr 2024
Dear Elizabeth,Thank you for stay at our Courtyard by Marriott. We look forward to the next time you're in our city so that you might stay again.Sincerely,

10/10 Excellent

Jerenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Apr 2024
Response from TonyGM on 22 Apr 2024
Hello Jerenzo,Thank you for taking the time to leave a review of our Courtyard by Marriott. I hope the next time life travels return you to Langhorne you'll find time to stay at our hotel.Sincerely,

2/10 Terrible

Collette

Travelled with family and small children
Liked: Amenities
I was very disappointed when I showed up at checkin time and my room was not ready until an hour and a half later. Given I had two exhausted toddlers this was a nightmare having to wait this long in the lobby for our room to be ready. The outside was in need of the grass being mowed and the patio furniture did not have the cushions on the chairs so as a guest on a nice day the outside patio area was not well kept for or ready for guests to enjoy. Although the front desk lady was very nice and trying her best to help make light of our unfortunate circumstances, I believe management could have done better with resolving this issue.
Stayed 1 night in Apr 2024
Response from TonyGM on 22 Apr 2024
Hello Collette,Thank you for this information. We sincerely apologize for not meeting yours nor our expectations. The issues you've shared have been taken into consideration for the purpose of resolving them. I hope this doesn't not prevent you from returning to us the next time life travels return you to our are.Kind Regards,

10/10 Excellent

Kristine

Stayed 1 night in Apr 2024
Response from TonyGM on 8 May 2024
Dear Kristine,I am thankful for you response and staying at our awesome Courtyard by Marriott. We strive to make every guest's stay perfect and I am happy it seems we've accomplished that goal during your stay. We look forward to the next time you visit our hotel in the near future. Till we meet again, take care.

10/10 Excellent

Valerie, Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff
Stayed 1 night in Feb 2024
Response from TonyGM on 17 Apr 2024
Dear Valerie,On behalf of our awesome staff at Courtyard by Marriott we thank you so much for this review. We hope to see you again in the near future.Sincerely,

8/10 Good

Tamika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the purpose of trip. Lobby bar added bonus
Stayed 1 night in Feb 2024
Response from TonyGM on 8 May 2024
Hi Tamika,On behalf of our Courtyard by Marriott family, thank you for staying with us and leaving a wonderful review. I am glad to know you satisfied your reason for traveling at our hotel and we look forward to having you with us again in the near future. Until the next time, stay safe.

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TonyGM on 17 Apr 2024
Dear Alvin,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Best Regards,

10/10 Excellent

Tiquashia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute satisfaction
Stayed 3 nights in Apr 2024
Response from TonyGM on 17 Apr 2024
Dear Tiquashia,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Sincerely,

8/10 Good

Veronica

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Pool was cold should be heated if it’s an indoor pool
Stayed 1 night in Mar 2024
Response from TonyGM on 5 Apr 2024
Dear Veronica,Thank you for telling us about your stay at our Courtyard by Marriott. The information that you've shared is being reviewed by the maintenance staff to prevent this issue from happening in the future.

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Close to event
Stayed 1 night in Feb 2024
Response from TonyGM on 28 Mar 2024
Dear Aimee,Thank you for sharing about your stay at our convenient Courtyard by Marriott. We look forward to your future stay with us each time you're in our city.Sincerely,

4/10 Poor

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Sorry but my room had no microwave and the toilet seat was so low struggled to sit on it and the was.drafty regardless of turning up the there thermal switch. I got a surprise when ask for $100 security deposit before i got the room key/card.
Stayed 2 nights in Feb 2024
Response from TonyGM on 26 Feb 2024
Dear Deidre, Thank you for taking time out of you busy schedule to leave a review. The information you've provided I have share with the management team. I hope these issues do not prevent you from returning the next time you're in our city.Kind Regards,

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from TonyGM on 19 Feb 2024
Hello Bryan,Thank you so much for taking the time to leave a review of our Courtyard by Marriott. We hope your next visit will be just as good if not better. Best Regards,

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this property and won’t be my last! The staff was really friendly, the room looked and smelled clean! I was There for a romantic night with my partner and it was perfect!
Stayed 1 night in Feb 2024
Response from TonyGM on 19 Feb 2024
Dear Madison,I am happy to see you had a great night stay with our hotel. We await to see you again really soon.Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from TonyGM on 15 Feb 2024
Hello Ma'am/Sir,Thank you for taking the time to leave a review of our Courtyard by Marriott. I hope you will return again the next time your travels return you to our city.Kind Regards,

10/10 Excellent

Wade

Stayed 2 nights in Feb 2024
Response from TonyGM on 11 Feb 2024
Dear Wade,Thank you for taking the time to leave a review of our Courtyard by Marriott. We hope to see you again in the very near future.

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from TonyGM on 30 Jan 2024
Dear Vito,Thank you taking the time to leave our Courtyard by Marriott a review of your stay. We hope we've left enough of an impression for you to return to us again the next time life travels return you to our city.Kindest Regards,

8/10 Good

WIDNY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is too expensive for the condition of the property, the area, and stiff
Stayed 1 night in Jan 2024
Response from TonyGM on 29 Jan 2024
Hello WIDNY, Thank you for letting us know about your experience at our hotel. I hope you will return again.Sincerely,

10/10 Excellent

JVK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from TonyGM on 29 Jan 2024
Hello JVK,Thank you for taking the time to leave a review of our Courtyard by Marriott in Langhorne. We look forward to your next visit.

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time
First time staying in this hotel, but I really did enjoy my five-night stay. It is clean and very well taken care of. Also, the staff is very nice. Will stay here again on my next visit.
Stayed 5 nights in Jan 2024
Response from TonyGM on 29 Jan 2024
Hello Herbert,I am so very glad to see that you enjoyed your 5 day stay at our Courtyard by Marriott. I hope the next time you're in our city you will find an even better time staying with us.Kindest Regards

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean and updated. There was a room key hiccup where they randomly stopped working but that was a quick fix with the front desk. Room layout was quite strange through.
Stayed 2 nights in Jan 2024
Response from TonyGM on 22 Jan 2024
Dear Kelsey,Thank you for taking the time to leave a review of our hotel. I am happy we were able to quickly resolve the key hiccup for you. I hope the layout of our hotel rooms will not keep you from returning to our Courtyard by Marriott the next time you're in our city.Kind Regards,

4/10 Poor

Ruth Margaret

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hotel waa nice. Bar closed ridiculously early 10pm. And the room amelled like armpits the whole week. It never went away.
Stayed 7 nights in Jan 2024
Response from TonyGM on 12 Jan 2024
Dear Ruth Margaret, On behalf of this hotel we are sincerely sorry you endured the smell for a week. I really wish you would have let our staff know. I am sorry the hours of operation are favorable for you. These hours haven't changed since 2012.Thank you again for leaving a review of our hotel take care.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from TonyGM on 8 Jan 2024
Hello Jeffrey,Thank you for taking the time to leave a review of our hotel. We hope to see you again really soon.Take care

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Was very clean, staff was friendly and made every effort to please you. Our room was roomy and went out to a nice courtyard. Woukd stay there again for a get-away.
Stayed 1 night in Dec 2023
Response from TonyGM on 8 Jan 2024
Hello Lois,On behalf of our Courtyard by Marriott family, thank you for leaving a review of our hotel. I am happy that our staff made you feel as valued as you are to our Marriott. I hope the next time life travels return you to Langhorne you will find time to stay with us again.Kind Regards,

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from TonyGM on 8 Jan 2024
Thank you for taking the time to leave us a review of our Courtyard by Marriott in Langhorne. We hope to see you again really soon.

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from TonyGM on 27 Dec 2023
Hello Diane,Thank you for the review you've provided. Our staff is constantly thinking of ways to provide top notch service to our valued guest like yourself. We hope to see you again soon.Happy Holidays,

10/10 Excellent

Padi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from TonyGM on 27 Dec 2023
Hello Padi,Thank you for taking the time to leave a review of our Courtyard by Marriott. We very much appreciate the information you've provided. We hope the next time you're in our city you'll find time to stay with us again.Happy Holidays,

10/10 Excellent

JESSICA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth, and room smelled clean and amazing.
Stayed 1 night in Dec 2023
Response from TonyGM on 27 Dec 2023
Dear Jessica,On behalf of our Courtyard by Marriott family, thank you for those kind words. I hope the next time you're in our city you will stay with us again and have a fantastic memory.Happy Holidays,

10/10 Excellent

Lindsey

Stayed 1 night in Dec 2023
Response from TonyGM on 27 Dec 2023
Dear Lindsey,I want to thank you for leaving a review of our Courtyard by Marriott. We look forward to seeing you again and again. Till next time!Happy Holidays,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadness
The bed was comfortable - and that is the only thing I can say that is nice about this property. The photos make it seem to be contemporary. It is not. They give you the false impression that the amenities are decent - they are not. The pool is hot tub sized. The bad is a breakfast nook. The gathering place is the lobby. The rooms are run down and far smaller than they should be for the middle of nowhere.
Stayed 4 nights in Dec 2023
Response from TonyGM on 21 Dec 2023
Thank you for letting us know about our hotel. I'm sorry if you think our 15 X 8 foot pool is a hot-tub size. Please let me know where you believe another gathering place should be during winter months. Your reviews are important and we look forward to hearing back from you.

10/10 Excellent

Barry Warren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fine stay. Wad given a handicap acesdible room (wasnt necessary) and the room was unremarkable other than being sblebto hear the other oarties through the bathroom wslls. Very noisy
Stayed 1 night in Dec 2023
Response from TonyGM on 21 Dec 2023
Dear Barry Warren,Thank you for your review. I am sorry we weren't a remarkable hotel in your opinion. Take care and happy holidays.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff is very helpful and friendly.
Stayed 1 night in Dec 2023
Response from TonyGM on 10 Dec 2023
Dear Elizabeth,Thank you for sharing about you stay. We're always eager to hear from our valued guest--like yourself. I hope to see you again real soon at our Courtyard by Marriott in Langhorne.Happy Holidays,

8/10 Good

Sonya

Stayed 1 night in Dec 2023
Response from TonyGM on 9 Dec 2023
Dear Sonya,Thank you for taking the time to leave a review of our Courtyard by Marriott in Langhorne. We hope you will return to our hotel the next time life travels return you to our city. Have a happy holiday.Sincerely,

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Response from TonyGM on 15 Feb 2024
Dear Steven,Thank you for taking the time to leave a review of our Courtyard by Marriott. I hope you will return again the next time your travels return you to our city.Sincerely

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from TonyGM on 6 Dec 2023
Dear Tanja,Thank you so much for taking the time to leave a review of our Courtyard by Marriott. We look forward to your return the next time you're in Langhorne.Happy Holidays

10/10 Excellent

Cirina

Liked: Cleanliness, staff & service
It was great!
Stayed 5 nights in Nov 2023
Response from TonyGM on 6 Dec 2023
Dear CirinaThank you so much for taking the time to leave a review of our Courtyard by Marriott. We look forward to your return the next time you're in Langhorne.Happy Holidays

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from TonyGM on 6 Dec 2023
On behalf of our Courtyard by Marriott in Langhorne thank you and see you soon.Happy Holidays,

6/10 Okay

Robert, Annapolis

Travelled with partner
Disliked: Property conditions & facilities
Coffee maker in room broken; sink backed up.
Stayed 1 night in Dec 2023
Response from TonyGM on 6 Dec 2023
Dear Robert,Thank you so much for taking the time to leave a review of our Courtyard by Marriott. We look forward to your return the next time you're in Langhorne.Happy Holidays

10/10 Excellent

Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2023
Response from TonyGM on 6 Dec 2023
Dear Cruz,We are thankful you enjoyed your stay at our Courytard by Marriott in Langhorne. We look forward to your next stay.Happy Holidays,

8/10 Good

BRITTANY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hotel in quite awhile where we stayed with no free breakfast. However, the convenience of the location to Sesame Place was nice. Family and kid friendly resort therefore not as quiet as most other places we have stayed in the area. Kids make noise and the walls are thin. Overall was a great stay, room and public areas were clean. They have a bistro for limited food options for a price and parking is free and ample. We would stay here again.
Stayed 1 night in Nov 2023
Response from TonyGM on 4 Dec 2023
Hello Brittany,Thank you for the information you've shared about our Courtyard by Marriott. I hope to see you again the next time life travels return you to our city.Happy Holidays,

10/10 Excellent

Ruslan

Stayed 1 night in Nov 2023
Response from TonyGM on 24 Nov 2023
Dear Ruslan,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Frank

Stayed 1 night in Nov 2023
Response from TonyGM on 4 Dec 2023
Dear Frank,On behalf of our Courtyard by Marriott family, thank you for telling us about your stay. I hope the great memories you had will bring you again to our hotel in the near future.Happy Holidays,

10/10 Excellent

Vasyl

Stayed 1 night in Nov 2023
Response from TonyGM on 4 Dec 2023
Hello Vasyl,Thank you again for leaving another wonderful review of our Courtyard by Marriott. We look forward to each visit from you whenever life brings you into our city.Happy Holidays,TonyGM

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
We were only there overnight during a longer trip. Glad we chose this place. Couldn’t ask for more. Employees were very nice and especially liked the bar/bistro for a drink and snack after the drive.
Stayed 1 night in Nov 2023
Response from TonyGM on 9 Nov 2023
Dear Paul,On behalf of our Courtyard by Marriott family, thank you for stopping in for an overnight stay. I also appreciate you leaving such a kind review of our Bistro and excellent staff. We hope to see you again really soon.Best Regards,