Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom perth

Close to city in comfort

Posted 24-Dec-2014
Stayed in 2 bedroom suite was clean and comfortable. Only criticism is that there was no sink in the kitchen which was spacious so had to go to bathroom to fill kettle and wash cups. Staff was easy to deal with. One staff was rudr - aiden. Not sure if because he was inexperienced. He could improve his customer service better.
3 out of 5
by A verified travellerfrom Adelaide

Not as expected

Posted 13-Dec-2014
Cons: Airconditioning
Location: Handy to walk to the ferry.
Having stayed in Rendezvous Hotel Adelaide which is a very modern high class hotel I was expecting the same. Foyer was more equivalent to a 3* hotel. Our room was okay but definately not the 4* we were expecting. The airconditioning was not working so we were extremely hot and stuffy with no windows to open. they did supply us with a pedestal fan late that night. The staff on checkin looked like it was the last place she wanted to be and was very unpleasant to speak to. Overall not the best experience we have had.
2 out of 5
by A verified travellerfrom Western Australia

Cold

Posted 28-Nov-2014
Only one staff member smiled at us during our over night stay. None of the staff actually looked like they enjoyed being there. The foyer and reception area was cold and un-inviting - what a difference a smiling face could have made! I attempted to check in an hour early and was denied, fair enough it was a long shot. What really offended me was the ladies attitude at the desk. She did not want to be bothered with me at all. The room service trays scattered all along the corridors to our room was definitely the icing on the cake for us. They collected one by one next to the doors throughout our stay and upon check out we noted that not one had been removed over night. At least the bed was comfy
5 out of 5
Recommended
for Families
by kathleenfrom Newman

Quiet comfortable rooms

Posted 10-Nov-2014 on Hotels.com
The room was amazing! Location was excellent & room was so clean.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vic.

A hidden Jem

Posted 21-Oct-2014
Pros: A good location to explore the city and Kings Park from, modern comfortable rooms, parking on site and a relaxed professional feel.
Cons: The food,drink and mini bar prices.
The special weekend room rate was great value. Despite my window facing a building site there was minimal works over the weekend. The hotel had a nice feel to it, the staff were great and I was very greatful that my request for a parking space was met.
5 out of 5
Recommended
for Couples
by Felipefrom Brasil

Excelente hotel

Posted 03-Oct-2014 on Hotels.com
Quartos bem grandes, cama King size muito boa, banheiros grandes. Tudo limpo, de bom gosto. Bar e restaurante aconchegantes no lombo, wifi gratis disponível para os hóspedes (velocidade baixa mas OK para navegar e emails). Excelente custo beneficio. Localização um pouco afastada do centro em relação a outros hotéis mas nada longe, em 5 min de caminhada você já está no centro comercial de perth, por outro lado fica muito perto do Kings Park. Altamente recomendado.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bunbury WA

Helpful staff

Posted 01-Oct-2014
Pros: Good location, close to the city and quiet
Cons: Rooms lacked things like shower cap & hot chocolate but it was able to be provided when asked for
My booking through Expedia had not been received by the hotel. Staff were awesome getting this sorted.
1 out of 5
Recommended
by Karan and paulfrom Perth

Disorganised

Posted 30-Sep-2014 on Hotels.com
What a shame not only did we arrive and they couldn't find our booking, then the security cards wouldn't work in the lift, they en tried to put us in a queen room when we booked a king...then on the way out they asked us to pay of which we already prepaid...guess what they charged us again!!!! Absolutely appauling
5 out of 5
Recommended
for Everyone
by A verified travellerfrom perth

Great!

Posted 07-Sep-2014
Very welcoming and professional a great escape very private clean great rooms thanx for a enjoyable stay once again :-)
5 out of 5
Recommended
for Business Travellers
by Stan

This traveller left a rating score only Posted 27-Aug-2014 on Hotels.com