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Reviews of Motel 6 Pekin, IL

2 out of 5
Motel 6 Pekin, IL
2801 Court St, Pekin, IL

Reviews

6.0
Rating 10 - Excellent. 13 out of 133 reviews" "
Rating 8 - Good. 46 out of 133 reviews" "
Rating 6 - Okay. 26 out of 133 reviews" "
Rating 4 - Poor. 14 out of 133 reviews" "
Rating 2 - Terrible. 34 out of 133 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
better not be charged
Stayed 1 night in Jun 2023

2/10 Terrible

Graysyn

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I checked in I went to my room, the bed had no sheets and blankets, there was a red stain on the curtains, the sheets and blankets were rolled up in the corner of the room.I looked at the bathroom and found used towels and one was still wet i asked for another room and they did give it to me, however, when i went in the room the bathroom was gross, the beds had bugs crawling on it and all over the bathroom sink, i told them that they ha e bugs crawling all over the place. They would give me another room instead told me they have non available. I walked by rooms that had no one in it an was clean. I ended up just sleeping in my car which was more comfortable because i didn't have bugs crawling on me. I wish i could get my money back because i didn't use the beds at all.
Stayed 3 nights in Oct 2022
Response from Brand Experience Team on 13 Oct 2022
Hi Grayson,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Joann

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Brand Experience Team on 13 Oct 2022
Hi Joann,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

charles

Disliked: Amenities, property conditions & facilities
Check in was bad. Door was locked with a phone to call desk but phone did not work. No one at front desk or they could see someone trying to get in. There is a bar collocated with hotel that is very noisy until after 1:00 am. It is early September and pool is closed. Ran credit card for damages before checkout. They say refund will take at least 5 days probably 10. They have verified there was no damage.
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 13 Oct 2022
Hi Charles,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Stacey

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I think they can make it more presentable on the outside and the rooms need some touch ups. I personally don't expect perfection, however.. the front desk checking in and out was pleasant. I would rate overall as it was a nice experience based on the welcome alone.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 13 Oct 2022
Hi Stacey,Thank you for recognizing the great service provided by our staff. Your experience is important to we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was nasty! Our room was dirty sheets linen were disgustingly soiled didn't even look like they were clean the toilet hadn't been cleaned in years bathtub didn't drain burn marks from cigarettes in the bathtub sockets on the wall falling off walkways made of concrete falling apart very unsafe stairs made of concrete falling apart very unsafe we will never go back to this place again. It appears this place is full of tweakers and bombs. The only thing that was satisfying was the staff they were friendly. This is what you get when slumlords own Motel 6 .
Stayed 4 nights in Aug 2022
Response from Brand Experience Team on 13 Oct 2022
Hi Robert,We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith#Team6

4/10 Poor

robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel.
We stayed for 5 days, our toilet over flowed within first 3 hrs with nothing in it. Our sons shower didnt work. Moved us and the ceiling in our sons room fell apart from water damage. Court yard and lot were full of cigarette butts and trash. Had drunks on the roof walking around 2nd night there. Very shady tenants. Wont stay again.
Stayed 5 nights in Jul 2022
Response from Nancy Y. on 21 Jul 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Brand Experience Team on 12 Jul 2022
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

2/10 Terrible

Clark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 12 Jul 2022
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

6/10 Okay

Sonya

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I thought for the price they could have updated the rooms a little bit my room was next to a garbage can and garbage was spilled all over the ground and it sat there all night and the next morning. The shower dripped all night and had calcium buildup all around the drain. The microwave door was broke the refrigerator kept kicking on and was very loud it sounded like somebody was trying to come into my room
Stayed 1 night in May 2022

2/10 Terrible

Russ

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com messed up and bet this does not get pub
Well Hotels.com overbooked this and we had no place to stay. I have always used Hotels.com but dont believe I will be able to trust them in future. I would love to have a explanation
Stayed 1 night in May 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Russ, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

2/10 Terrible

Africa

Stayed 6 nights in Apr 2022

8/10 Good

Paulina

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Paulina, Thank you for positively rating your stay!! Maz K. #Team6

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Non-smoking room smelled and felt smokey.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi John, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terrible

Derek

Business traveller
Disliked: Property conditions & facilities
At check in, they said a $50 deposit, never disclosed upfront, 7-10 days to refund the deposit. Checked in at 3 pm and the heater was on, set at 80 degrees. 9 pm and the room was still freezing. Light could be seen all around the door weatherstripping and constant cold air blowing in. I went and told them I was checking out and went to the Holiday Inn up the road.
Stayed 1 night in Feb 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Derek, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money.
We were moved 3 times to different rooms. First, we were given the wrong size room. Then, the next 2 didn’t have working phones or toilets. The heat was not working either. It did not get above 55 degrees. I have 2 kids that needed a warm place to sleep and it did not happen. I contacted the lady at the front desk and she just kept moving us rooms. It got to be late in the night so we just bundled up with our own blankets. The only excuse for the phones that we were given is that they were old and only half work. The sheets were dirty along with the tub and sink. It was awful.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Jennifer, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They place was clean, love that they didnt have carpet. 2 motels down the road had bed bugs very grateful to choose the one i did.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Robin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

6/10 Okay

Taylor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Heaters dont work. I had my heater set on 85 and it did not blow hot air. Lots of cold air leaks through the door and windows.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Taylor, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 Excellent

Bosnia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I had to go to the office to get anything I need
Stayed 7 nights in Dec 2021
Response from Brand Experience Team on 24 Mar 2022
Hi Bosnia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

4/10 Poor

Autam

Travelled with family
Liked: Room comfort
My Heater wasn't working in my room,had to go get a heater from office.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Autam, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

Kyel

Travelled with family
Minor problem
The hot water nob on the tub was broken. Called twice to the office and no one came to fix it.
Stayed 2 nights in Dec 2021
Response from Brand Experience Team on 24 Mar 2022
Hi Kyel, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terrible

Taylor

Disliked: Room comfort
Broken heater
The heater didnt work and there was alot of cold air coming in through the door and windows. The lobby closed at 11pm and there was not clerk to ask for a new room or additional blankets.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Taylor, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Claudia

Stayed 2 nights in Nov 2021

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
It was horrible we got one room and you could feel the springs on the mattress so we asked for a refund wouldn't give it to us so gave us a different rooms and that room was discussing,dirty sheets,toilet,bugs on floor and ceiling falling down. Went back to ask for a refund had to urge with them to get my refund. Discussing would never stay.
Stayed 2 nights in Oct 2021
Response from Brand Experience Team on 28 Dec 2021
Hi Dawn, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilets was very short hard to get up and down on and the bathroom was very small
Stayed 1 night in Oct 2021
Response from Brand Experience Team on 28 Dec 2021
Hi Jaimie, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Edmund, Aliquippa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms were dirty and it seemed like the bedding hadn't been cleaned in a while.
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 28 Dec 2021
Hi Edmund, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Stephen

Disliked: Property conditions & facilities, room comfort
Disappointed!
The door did not seal around all sides so the room was very warm and humid. The air conditioning did not work. It was not a restful night!
Stayed 1 night in Aug 2021
Response from Brand Experience Team on 23 Aug 2021
Hi Stephen, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Jared

Stayed 1 night in Aug 2021

2/10 Terrible

Keena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
There was a $50 deposit that was not mentioned until check in. Had no usable laundry facilities, no ice access, had to get a new key everyday even though it was paid for 3 days in advance. No cable was local channels only. The concrete on the stairs shifted under your feet while on stairs, trash and junk everywhere.
The dust on the inside of the curtains.
Stayed 3 nights in Aug 2021
Response from Brand Experience Team on 23 Aug 2021
Hi Keena, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 Okay

Judi

Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub filled with water from rain toliet running
Stayed 2 nights in Jul 2021
Response from Brand Experience Team on 23 Aug 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Wes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Michael

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Affordable stay
All around okay. The toilet leaked into the shower.
Stayed 1 night in May 2021
Response from Brand Experience Team on 23 Aug 2021
Hi Michael, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 is very affordable. Has a bar/nightclub. Room was comfortable.
Stayed 1 night in May 2021
Response from Brand Experience Team on 26 May 2021
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2021

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, room comfort
Good if you are broke.
Had spider webs in the room. The room had a window air unit to cool off the room and it didn’t do great. Beds were terribly broken in the middle and uncomfortable. But the rest of the room wasn’t too bad it was fairly decent shape. Besides the bathroom being dated and the toilet leaked so it kicked on every few minutes.
Stayed 2 nights in May 2021
Response from Brand Experience Team on 26 May 2021
Hi Amanda, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Ismael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Very clean & safe. All employees very help full. Just outstanding. Thank you all.
Stayed 2 nights in Mar 2021
Response from Nancy Y. on 15 Mar 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Nancy Y. on 15 Mar 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Very dirty! Hair in the sheets, dirt on the floor, dead bugs on the floor. The floor was also sticky in spots. They only had small hand towels in the bathroom and there was no shampoo in the shower. The desk clerk was very nice, but the hotel was not.
Stayed 1 night in Jun 2020

6/10 Okay

Nichole

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Nancy on 13 May 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
It was and convienent to our destination. Room was clean but definitely old and you could tell it was a smoking room once upon a time.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quick drive the Dome and plenty of places to eat that are close.
Stayed 1 night in Mar 2020

8/10 Good

TImothy

Travelled with family
Liked: Cleanliness, staff & service
Not bad but not great either
It was just fine for one night. Beds are not very comfortable but again one or two nights would have been fine. It was clean enough... the bathroom caulk was pretty moldy and the tub drain plug was missing but for one night it was fine.. front desk was friendly.
Stayed 1 night in Feb 2020

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
You get what you pay for
There was definitely some “creative photography” on the website. The room was cold. The door was janky. Water didn’t work quite right. The price was dirt cheap and we needed a last minute place to stay. The room was clean enough, towels were clean. We got what we paid for.
Stayed 1 night in Jan 2020
Response from Nancy Y. on 5 Feb 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6