I had been to the abbey during a snowstorm 2 years ago and when thinking of a nice retreat away from the city I remembered this hotel.
2 years ago, it was bustling with spa goers, the restaurants were opened and guests had access to a gym and indoor whirlpool to unwind after a day of hiking nearby trails. There were even rocking chairs in the porch with a great refreshment hour. Fast forward, all these touches are missing! Sadly, they replaced the rockers with high top tables, restaurants don’t have daily breakfast, and there isn’t a whirlpool available to the guests. The restaurant changed significantly also- I remember coming with a friend and raving about the food- candied fig and prosciutto salad, bone marrow, and sticky toffee pudding with crème anglaise. The food was just okay.
The grounds are well maintained and beautiful and then you make your way through the carpeted hallway to the single elevator that smelled like rotting garbage. Definitely not what you would expect at this price point. The elevator had different smears on the walls and the carpet was filthy. Checked into my room and the benches in front of the bed had visible stains on it. I am a very clean person and thankfully I brought my own cleaning supplies, and when I cleaned the toilet seat the Lysol wipe was dirty.
Unfortunately, the area is a sleepy town and not as walkable as other Hudson River towns. There were very limited places to shop or dine at and further added to the disappointment.