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Easy check-in and check-out. Eveything was nice and and clean.
Carolina
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 24 Apr 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Response from Guest Relations Manager on 20 Apr 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to see that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 8 Apr 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Response from Guest Relations Manager on 8 Apr 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us and your continued loyalty as a valuable IHG member! We are so happy to see that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 8 Apr 2024
Thank you so much for choosing to stay at The Holiday Inn and Suites Paso Robles! We are thrilled to see the wonderful review and would love to host your stay again in the future. Take care and safe travelsGuest Relations Manager
Response from Guest Relations Manager on 30 Mar 2024
Dear PhilipThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Close to highway exit and clean. Morning buffet had a good assortment.
Maria
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 27 Mar 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
My favorite in Paso Robles. Clean and friendly staff
Erika
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 25 Mar 2024
Dear ErikaThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us and your continued loyalty as a valuable IHG member! We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 25 Mar 2024
Dear CynthiaThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Only stayed for a night. Area was quiet at night but a little loud in the morning. Nothing to bad.
Staff was very friendly and was more than happy to assist.
Would stay here again.
Gabriel
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 25 Mar 2024
Dear GabrielThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
We switched from another hotel and really liked the newer styled rooms and hotel.
Kim
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 17 Feb 2024
Dear KimThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
10/10 Excellent
Michele
11 Feb 2024
Michele
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 22 Mar 2024
Dear MicheleThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
This is a great location with an indoor pool. We traveled with two small kids with my husband on business and it was great - there was plenty to do and free breakfast was awesome.
Ilene
Stayed 2 nights in Dec 2023
Response from Guest Relations Manager on 11 Jan 2024
Dear IIeneThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
My entire stay was a pleasant one. The front desk staff was friendly and knowledgeable, the staff in the staff serving breakfast in the morning was also very friendly. My room was very clean and had a comfortable mattress.
Would stay again!
Jennifer
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 11 Jan 2024
Dear JenniferThank you for taking the time to tell us about your experience at Holiday Inn Express and Suites.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Safe travels and we hope to see you again in the future.SincerelyGuest Relations Manager
10/10 Excellent
Terry
7 Jan 2024
Great
Terry
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on 11 Jan 2024
Dear TerryThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Response from Guest Relations Manager on 11 Jan 2024
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Walkable to 3 gas stations, Taco Bell, bbq , pizza Starbucks drive thru literally 2 min walk . Free pioneer history museum with tons of artifacts of Paso Robles history nearby. First of all it’s not a standard size hotel it’s real tiny but parking is free and breakfast 7 am -10 am with tv screens. Go early because the eggs run out fast. We had to tell the lady to bring more eggs. We had connecting rooms but then desk lady young gal forgot to give us the key to the adjacent room no biggie but annoying had to go back to the main building (there is a separate building with one elevator) we had a pleasant one night stay one New Year’s Eve not noisy at all heard some fireworks not too loud. One negative the tv remote is hard to get used to press it hard and there are no movie channels and not lots of channels. The AC was kinda whack my hard to optimize and the coffee maker didn’t work. The bathroom had a fan at least and shampoo and conditioner is built in. We didn’t order room service we drove to downtown SLO for dinner for more options only 30 minutes away. SENSARIO lights are 7 min drive only. That’s about it, I would stay here again for the location convenience!
Amandeep
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 11 Jan 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us and your continued loyalty as a valuable IHG member! We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 2 Feb 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
10/10 Excellent
Shanshan
Travelled with family, Travelled with family and small children
The price is very reasonable.The place is very clean.And free parking and free breakfast.The most recommended place I ever met.
Shanshan
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 4 Jan 2024
Thank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
2/10 Terrible
Tom
Travelled with family and small children
1 Jan 2024
Disliked: Cleanliness, staff & service, amenities
Room was clean but I had to wait an hour to check in because no staff was around. Couldn't reach anyone at Holiday Inn or Expedia to assist. Left messages, emails, virtual chats etc. There was a couple that got locked out of their room waiting as well. I went to my car and was close to leaving but want to get the couple's contact as corroborating witness as I planned to file a complaint for refund. However, someone finally appeared at the front desk. I didn't have energy to to complain and just want to get my kids into the room to rest. This was worst accomodations experience I've ever had.
Tom
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 11 Jan 2024
Dear TomI apologize for this incident and our General Manager will be contacting you directly. We hope to make this up to you in the future.Safe TravelsSincerelyGuest Relations Manager
10/10 Excellent
Laura
28 Dec 2023
Laura
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 2 Feb 2024
Dear LauraThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 29 Dec 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Response from Guest Relations Manager on 26 Dec 2023
Dear ClaudiaThank you for choosing to stay with us and for taking the time to leave a wonderful rating. We are thrilled to see everything went so well and hope to see you again someday.SincerelyGuest Relations Manager
8/10 Good
Vivian
Travelled with pets
23 Dec 2023
Liked: Cleanliness, staff & service
The only issue; no hot water in the shower, it was warm at best
Vivian
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 26 Dec 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. I am sorry to hear about the water issue and will have maintenance look into that. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
10/10 Excellent
Celia
17 Dec 2023
Celia
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on 11 Jan 2024
Dear CeliaThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 26 Dec 2023
Dear ChristineThank you for choosing to stay with us and for taking the time to leave a wonderful rating. We are thrilled to see everything went so well and hope to see you again someday.SincerelyGuest Relations Manager
4/10 Poor
Derek, Beverly Hills
Travelled with family
27 Nov 2023
Overpriced
Derek
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 30 Nov 2023
Dear DerekThank you for taking the time to leave some feedback regarding your recent stay with us. We hope to see you again in the future!SincerelyGuest Relations Manager
They need to be more aware with ppl with a disability and offer rooms on the 1st floor.
Aleks
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 30 Nov 2023
Dear AleksThank you so much for choosing to stay with us and taking the time to leave some helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
8/10 Good
Greg
23 Nov 2023
Evidently there was a happy hour and wine tasting which I found out about minutes before the end because nobody bothered to mention it at check in
Greg
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 25 Nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express and Suites.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Safe travels and we hope to see you again in the future.SincerelyGuest Relations Manager
Response from Guest Relations Manager on 23 Nov 2023
Dear DenisThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. We are so happy to hear that you enjoyed your time with us and would love to see you again someday.Safe TravelsGuest Relations Manager
Stayed here for a youth baseball tournament. Great location , very clean with excellent service. Would definitely stay here again
elizar
Stayed 2 nights in Nov 2023
Response from Guest Relations Manager on 23 Nov 2023
Dear elizarThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
10/10 Excellent
Robert, FRESNO
20 Nov 2023
Robert
Stayed 1 night in Nov 2023
Response from Guest elations Manager on 26 Dec 2023
Dear RobertThank you for choosing to stay with us and for taking the time to leave a wonderful rating. We are thrilled to see everything went so well and hope to see you again someday.SincerelyGuest Relations Manager
Response from Guest Relations Manager on 23 Nov 2023
Dear MelissaThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
We stayed at this hotel as part of a larger trip. We visited the nearby night light show, which was breath taking, and exciting. Afterwards we visited the zoo in Atascadero. The breakfast at the hotel was very good.
Verified traveller
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 20 Nov 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
10/10 Excellent
Hector
13 Nov 2023
Hector
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 8 Dec 2023
Dear HectorThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
We loved the egg white options and turkey sausage. The hospitality was warm the ladies were all friendly and sweet.
Laura
Stayed 2 nights in Nov 2023
Response from Guest Relations Manager on 11 Nov 2023
Dear LauraThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. We are so happy to hear that you enjoyed your time with us and would love to see you again someday.Safe TravelsGuest Relations Manager
Response from Guest Relations Manager on 11 Nov 2023
Thank you so much for choosing to stay with us and taking the time to leave some valuable feedback. I will be sure to pass your comments along to our team for review and we would love to see you again someday.Safe TravelsGuest Relations Manager
We have 2 small dogs who love this hotel! Woof, woof! We live in SoCal, and have family and friends north of us. Great beds, largish rooms, excellent breakfast. Super location, excellent hotel staff. Bravo!
Carmela
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 10 Nov 2023
Dear CarmelaThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. We are so happy to hear that you enjoyed your time with us and would love to see you again someday.Safe TravelsGuest Relations Manager
10/10 Excellent
Christopher
3 Nov 2023
Christopher
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on 25 Nov 2023
Dear ChristopherThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
10/10 Excellent
Naydee
23 Oct 2023
Liked: Cleanliness
A great hotel! Second time staying here! Staff is very friendly! Love Paso Robles!
Naydee
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on 10 Nov 2023
Dear NaydeeThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
10/10 Excellent
James
Travelled with family, Travelled with family and small children, Travelled with group
Response from Guest Relations Manager on 24 Oct 2023
Dear JamesThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
10/10 Excellent
Israel
12 Oct 2023
Israel
Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on 10 Nov 2023
Dear IsraelThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Response from Guest Relations Manager on 10 Oct 2023
Dear KathleenThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 8 Oct 2023
Dear DeannaThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
Response from Guest Relations Manager on 3 Oct 2023
Dear JulianThank you so much for choosing to stay with us and taking the time to leave some valuable feedback. I will be sure to pass your comments along to our team for review and we would love to see you again someday.Safe TravelsGuest Relations Manager
Response from Guest Relations Manager on 29 Sept 2023
Thank you so much for choosing to stay with us and taking the time to leave some valuable feedback. I will be sure to pass your feedback along to our team for review and we would love to see you again someday.Safe TravelsGuest Relations Manager
8/10 Good
alison, irvine
26 Sept 2023
Comfortable and convenient stay. Liked the breakfast and the managers reception was nice. Good location for restaurants and wineries.
alison
Stayed 3 nights in Sep 2023
Response from Guest Relations Manager on 29 Sept 2023
Dear AlisonThank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
10/10 Excellent
karen
25 Sept 2023
karen
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on 29 Sept 2023
Dear KarenThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager
10/10 Excellent
Verified traveller
Travelled with family
24 Sept 2023
Liked: Cleanliness
Nice breakfast
Verified traveller
Stayed 3 nights in Sep 2023
Response from Guest Relations Manager on 25 Sept 2023
Thank you so much for choosing to stay with us and taking the time to leave some wonderful and helpful feedback. We hope you come and see us again and wish you safe travels alwaysSincerelyGuest Relations Manager
Very comfortable, clean and roomy. Close to downtown.
Mary
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on 25 Sept 2023
Dear MaryThank you so much for taking the time to leave some wonderful feedback regarding your recent stay with us. We are so happy to hear that everything went well and would love to host your stay again in the future.Safe TravelsSincerelyGuest Relations Manager