Hotel de L'Univers Reviews

The hotel is old but clean - needs updating. Staff were excellent - very helpful, especially Matthew. Position close to the Grande Place therefore very central to resturants.

Hotel is in ideal location with secure parking. Staff were helpful and food in dining room was excellent.

We stayed one night in this hotel, which is charming, and comfortable. Our rooms were not ready upon arrival, so we left our bags and went for a stroll around the Grand Place, which is an easy walk. The proximity to this square is a big plus for this hotel. The hotel is clean, and suitable for a short stay. They need to improve their service in the dining room and consider a better option for breakfast. We actually tried to eat in the main square for breakfast but due to a holiday, nothing was open. This forced us to eat in the hotel. the breakfast is for the most part continental, and they can't even see their way to pouring coffee or tea at the table, we had to help ourselves, and yet they charge 16 Euros??

Booked as a stopover about an hour from Calais - really pleasant, quiet room, easy walking distance to the main squares. Breakfast was fine, but at an additional cost. Considering returning for a weekend in the Autumn!

Nice old place close to our planned destination

We booked here so we could be about an hour from Calais and were very pleasantly surprised at how elegant the hotel is and how big the rooms are. However the best surprise was just how excellent the restaurant is. We chose the 26 Euro menu and each had a wonderful 3 course meal, beautifully presented and washed down with some very good wines! After a long day travelling from Annecy this turned out to be the perfect end to our holiday.

We always stay in this hotel when we are in Arras. it is in a quiet side street in the centre of town so an ideal location for shopping or sight seeing. The hotel is beautifully decorated and the restaurant has an excellent menu. Breakfast is buffet style and there is a good variety of hot and cold food. The staff are helpful and speak English. Rooms are clean but vary in size somewhat and on this occasion ours was on the small side and rather dated compared to others we have had.

Lovely hotel, well managed. Aircon would have been nice in room, but no major issue. Unfortunately there had been a bottle fight two streets away in the night....blood all over the pavement, when we walked the dog in the morning . .....Clearly nothing the hotel could have done about this.Great for us that the hotel allowed us to take the dog with us, in fact she was welcomed by the staff. All in all the hotel could not have done more for us.....Thank you.

The hotel is like a secret place tucked away in a little backwater in the centre of the city. It is well run and very comfortable. There is a private car park but you need to book your spot before you arrive.