Ratings based on 620 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from devon, uk

Great hotel, 5 mins from Eiffel Tower

Posted 29-Jul-2014
Great hotel, friendly staff, swimming pool too. Wonderful location, close to 2 metro stations.
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Decent hotel near Eiffel Tower

Posted 28-Jul-2014
Overall comfortable hotel . Buy the breakfast package as it is really good and a vast spread . I would rate comfort , hospitality and cleanliness as 3.5 but I did not have that option . Nice stay , nothing to complain about ( just one thing - the water pressure in the shower is really bad )
5 out of 5
Recommended
for Everyone
by A verified traveller from Western Australia

Great Hotel

Posted 26-Jul-2014
Pros: Very accessible, we had a corner room which was light and roomy. The Novatel I would recommend to all.
Hotel very close to where the cruise ships come into Paris and about a 20 minute walk to the Eiffel Tower. The Metro is a 7 minute walk from the hotel walking past restaurants and shopping malls. Two nice restaurants by the train station [Charles Michels] and a McDonalds. Hotel staff very friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller from Delaware, USA

Staff, offerings & Proximity make up for cosmetics

Posted 24-Jul-2014
The Novotel Paris Tour Eiffel, from a ROOM perspective, needs a little TLC. The carpets are dirty and dated. BUT...the STAFF is friendly, very eager to assist you at all points and the concierge is second to none! They also provide a GREAT breakfast spread with your stay. They will endeavor to do anything they can to make your stay comfortable and memorable. This locale is also in walking distance to the Eiffel Tower as well as the train station you would use to go to the Palace of Versailles. Shopping, great restaurants of all palates are also within this hotel as well. So there you have it. Don't just gloss over the 3.5 score and move on. READ REVIEWS from folks like myself who actually stayed there to make your decision. This overall is a great hotel experience, because the STAFF is determined to make it that way. Plenty of xbox kinect stands and a pool for the kids as well in this family friendly hotel. Would definitely stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2014
The shower water leaked onto bathroom floor and carpet behind bathroom wall. Had to keep towels on floor while showering. Had to keep towel on carpet so not to step on damp carpet.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to major sites

Posted 23-Jul-2014
The front desk staff is very friendly. Rooms are clean. We got almost the highest floor. The view is good, but the Eiffel tower is blocked by another building. I would definitely recommend this hotel to other people.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth Australia

Great Location 5min from Eiffel Tower

Posted 16-Jul-2014
I have to say great location in the heart of Paris Five min walk to Eiffel Tower and seine river in at door step. The hotel it self is ok but rooms are small and outdated carpets not clean.. I stayed at Hilton at Hampton gatwick airport London for half the price and there rooms were five star.. I think Novotel need update there rooms.
5 out of 5
Recommended
for Families
by A verified traveller from Scotland

Very comfortable hotel

Posted 14-Jul-2014
Pros: Large room. Comfortable bed. Good location about 10 mins walk from the Eiffel Tower.
Cons: Sofa bed for child was a bid uncomfortable
What a great city ! Beautiful architecture, many sights, great food, what more could you ask for ?
4 out of 5
Recommended
for Everyone
by A verified traveller from Punjab, India

Well located. Everyone of the staff spoke English

Posted 14-Jul-2014
Pros: Happy cheerful place
Cons: Provide hair dryers
Location: Located near Eiffel tower. And a train station from where one can go to Versailles.
Everything was as one would expect. Check in was easy & seamless. The room was comfortable with a great view towards the west. Room service was prompt, as was the service in the Bar. Staff was courteous & helpful. We had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Very nice hotel. Location is in a nice location.

Posted 12-Jul-2014
Pros: It is clean and in a safe location. I was travelling with my 9 year old grandchild and felt secure in the hotel at all times.
Cons: The attitude of the front desk staff.
Location: You can walk to the Eiffel Tower and from there make connection to any Paris tour you want to take.
Hotel staff was excellent with the exception of the front desk. They were not helpful with any requests regardless of what the question or situation was. They are the reason I would not rate everything excellent.