I was told over the phone 3 hours before coming that our room would be ready. Upon arrival that was not the case. We had to wait for 2 hours befor the room was allegedly ready, but when we got there the housekeeper was still cleaning the room. The floor was wet for hours, it was reaking of marijuna outside, extremely noisy, and filthy around the property. It was advertised that we would have a sofa bed in the room...we did but it was dirty, riddled with rat droppings and there were no sheets , covers or pillows for the bed!! Horrible experience, we left 3 hours before checkout time. Never again.