Hi Joseph,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our maintenance team has been promptly notified regarding the fan in the bathroom to ensure it's promptly addressed. As for the carpet in the hallway, we've initiated a thorough inspection to rectify any irregularities and ensure the safety of our guests. Rest assured, we're committed to maintaining our standards and continuously improving our facilities based on valuable input like yours.

Hi Troy,We're thrilled to hear that you had a positive interaction with Matthew at the front desk. Our team takes great pride in delivering excellent service, and Matthew's dedication reflects our commitment to providing a memorable experience for our guests. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another exceptional stay in the future.

Hi Timothy,We're delighted to hear that you found our property accommodating for your pet needs and late arrival. However, we apologize for any inconvenience you experienced regarding your room arrangement. While we strive to meet all guest requests, we understand the limitations when booking through third-party platforms. We'll certainly take your feedback into consideration for future improvements, although we can't guarantee the availability of rollaway beds. We hope you enjoyed your overall stay and that we'll have the opportunity to welcome you back in the future.

Hi Susan,We appreciate your feedback and apologize for any inconveniences experienced during your stay. While our property may show signs of its age, our team works diligently to maintain cleanliness and address maintenance issues promptly. We regret any oversights regarding the electrical outlet, bathtub faucet, toilet seat, HVAC unit, and lamp, and we will ensure these concerns are addressed accordingly. Your comments are valuable to us as we strive to continually improve our guests' experiences.

Hi Diana,We're delighted to hear that you found our hotel nice, cozy, and safe, as providing a comfortable and secure environment for our guests is always our top priority. Our dedicated housekeeping team works diligently to ensure that each room is impeccably clean, maintaining our high standards of hygiene and comfort. Your positive experience reflects our commitment to delivering exceptional service, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay in the future.

Hello Stephanie,We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues.

Hi Jose,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hello Melissa,Thank you for being a guest with us and for taking the time to share your review and rating. We hope to earn your business again when you return to the area.

Hello Mark,We are pleased to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back in the future for another fantastic experience at our hotel.

Hi Brock,We appreciate your feedback and thank you for acknowledging our friendly and helpful staff. We apologize for any inconvenience you may have experienced with the upkeep and cleanliness of the rooms and bathrooms. Our team is dedicated to maintaining a high standard of service, and we take your comments seriously. Rest assured that we will address these concerns internally to ensure a more comfortable stay for our future guests.

Hi Jeanette,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Kimberlie,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We understand the importance of functional amenities in ensuring a comfortable stay, and we regret any disruption caused by the issues with the lamps, microwave, and icebox. Our maintenance team is actively addressing these concerns to ensure that such issues are promptly resolved. We appreciate your feedback as it helps us continually improve our services.

Hi James,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Dionicio,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Aubrey,We are delighted to hear that your one-night stay at our hotel was nothing short of amazing! We appreciate your positive feedback regarding Matthew's efficient check-in process and attentive assistance. It's great to know that you enjoyed our well-maintained pool with its perfect temperature, and we're pleased that our spacious parking lot accommodated your camper comfortably. Being in close proximity to stores and excellent dining options adds to the overall convenience of your experience. We strive to provide exceptional service and amenities, and we're thrilled to have exceeded your expectations during your brief stay with us.

Hi Shawn,We appreciate your positive feedback on our motel, and we're delighted to hear that you enjoyed the clean and straightforward accommodations. It's wonderful that our pool, hot tub, and breakfast added to your overall experience. Our team takes pride in providing friendly and accommodating service, and we're thrilled that you found them to be helpful. We look forward to welcoming you back during your future visits, and thank you for choosing our motel for your weekend stay.

Hi Michelle,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team is committed to maintaining high standards of cleanliness, and we regret that the room did not meet your expectations in this regard. We have immediately addressed the issues you highlighted, and our maintenance team is working diligently to resolve the concerns with the restroom tile floor. Please be assured that we take your comments seriously, and we will use them as an opportunity to improve our services. Thank you for bringing this to our attention.

Hi Jennifer,We're delighted to hear about your positive experience during your stay at our hotel, and we appreciate you taking the time to share your feedback. It's fantastic that you enjoyed the amenities, including the balcony, and we're particularly pleased to hear that Matthew and our dedicated team at the front desk contributed to making your stay memorable. Providing excellent customer service is our priority, and we're thrilled to know that our staff's efforts were reflected in your experience. We look forward to welcoming you back on your next visit to Pampa.

Hi Derrick,We're delighted that you found our rooms comfortable and clean during your stay. Maintaining a high standard of cleanliness and providing a cozy atmosphere is a top priority for us. Your positive experience in our accommodations means a lot to us, and we're thrilled you enjoyed your time at our hotel. Thank you for sharing your thoughts!

Hi Susan,We appreciate your positive feedback on your overall experience at our hotel. It's great to hear that you had a positive impression despite the issue with the heater in your room. We apologize for any inconvenience this may have caused, and we'll certainly look into addressing the noise issue to ensure a more peaceful stay for future guests. We value your recommendation and hope to have the opportunity to welcome you back in the future, providing you with a more restful and enjoyable stay.

Hello Sondra,Thank you for taking the time to share your feedback. We appreciate your positive rating and are glad to hear that you had a good experience with us. Should you have any future inquiries or require further assistance, please don't hesitate to reach out to us.

Hi Christopher,We apologize for the inconvenience you experienced during your stay. We are sad to hear that your check-in process and room conditions were not up to your expectations, and we appreciate your feedback. We are continually working to improve our services and facilities to provide a better experience for our guests. Your concerns will be taken into account as we strive to enhance our offerings. Thank you for sharing your observations with us, and we hope to have the opportunity to serve you better in the future.

Hi Shawna,We're glad to hear you had a pleasant experience! If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!

Hi Cory! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hi Carey! Thank you for taking the time to complete our survey and share your experience! In the hotel business, there are occasional misunderstandings and complaints to be addressed, and we are well prepared to remain professional and to be as accommodating as possible. Regarding your discussion with management, please give us a call whenever you're availableso that we can remedy this situation as quickly as possible.

Hi Sonya! It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Learning about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you again for taking the time to share this experience.

Hi Stephanie! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the friendliness of our staff and the convenience of our amenities and we look forward to seeing you again soon!

Hi Aidan! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We hope that you'll give us another chance to change your perception of our hotel.

Hello Jackie, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

Hello Harry! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve.

Hello Sean! We're sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and we apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good condition. Thank you for taking the time to share your experience and to bring these matters to our attention.

Hi Lupe! We're very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issue right away. It is of the highest importance that things like this are not missed by our staff and should never be overlooked. We do thank you for bringing this matter to our attention and assure you that we are correcting this issue for improved convenience in future visits.

Dear Dorothy, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good time and that the staff provided you with a friendly service.Thank you for your feedback on the coffee. We apologize for all the inconvenience. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

Hello Marlin,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

Greetings, Amber We deeply regret the unpleasant experience you experienced throughout your visit. We are extremely sorry to hear about all of the problems you had while staying with us, especially your credit card being charged and the money still not being reimbursed. We understand your displeasure, and we will have management address this issue.Please know that we value your comments and will investigate and take appropriate action to address the issues you encountered. We appreciate your business and want to assure you that this is not typical of our standards. We recognize that your total experience fell far short of your expectations, and we are dedicated to making changes to guarantee that this does not happen again. We hope to serve you again in the future and offer you with the outstanding stay that you deserve. We apologize once more for any issues you had during your stay and thank you for bringing them to our notice.

Dear Glen, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay.Thank you for your feedback on the condition of the room and its amenities. We will be relaying the concerns you mentioned to our housekeeping and maintenance department. Given that we are always looking for ways to improve the hotel experience for our guests, your feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

Dear Joe, We regret to know about all the negative experiences you had during your stay. We understand that your encounter with our staff and the confusion that resulted in you paying for an extra night was very frustrating and disappointing. Know that your voice is very important to us and we will be communicating this issue with your front desk and the management. We are also taking notes of all the other issues you have experienced while staying with us. We are sincerely sorry for the inconvenience. Please be assured that we take your feedback seriously, and we will investigate and take appropriate action to rectify the issues you experienced. We value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Once again, we apologize for the inconveniences you faced during your stay, and thank you for bringing them to our attention.

Dear Valued Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Dear Ruben, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not satisfied with our property. We endeavor to give our guests a comfortable experience during their stay. We recognize that this wasn't the case for you.Thank you for taking the time to write a review. We strive to provide a comfortable stay and we will use your review to help us improve our standards for future guests.

Dear Misty, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hello Matthew,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Dear Brenda, Thank you for sharing your review and giving us an honest look at the guest experience in our hotel.It is disheartening to learn that you did not enjoy your stay and that your room had so many issues. We would like to apologize for all the problems you encountered in your room. We are also terribly sorry for the noise the remodeling caused you. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope you'll return and let us show you a far better experience.

Dear Brittany, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. We apologize for all the inconvenience you encountered, especially the broken furniture and insufficient toiletries. Do know that your voice is of tremendous importance to us and we are confronting all these issues that you mentioned to ensure that no guest has this experience in the future. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.

Dear Tiffany, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.

Dear Scott, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We are delighted that you love the hotel's decor as well as the guest room and the breakfast! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are especially happy to share this review with our staff who work hard to ensure that you receive a five-star experience in service and accommodations.Thank you for sharing this review and we look forward to seeing you again!

Hello Ericka, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Dear Jordan, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses.We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Dear Pavel, It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star stay at our hotel!We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!

Dear Doug, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay, however, we would love to hear your comments and suggestions for improvement during your next stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses.We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Dear Walter, It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star stay at our hotel!We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!