All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 488 out of 914 reviews" "
10 - Excellent
488
Rating 8 - Good. 240 out of 914 reviews" "
8 - Good
240
Rating 6 - Okay. 117 out of 914 reviews" "
6 - Okay
117
Rating 4 - Poor. 40 out of 914 reviews" "
4 - Poor
40
Rating 2 - Terrible. 29 out of 914 reviews" "
2 - Terrible
29
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
vivian
27 Apr 2024
I like to stay at The Nest when visiting my daughter in college. Always pleasant
vivian
Stayed 1 night in Apr 2024
Response from HR on 29 Apr 2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!
Dear Lauren,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score. Thanks again, and we hope to serve you in the future.
Thank you for staying at The Nest! We appreciate your feedback, and hope to see you soon!
10/10 Excellent
Kim
31 Mar 2024
Kim
Stayed 2 nights in Mar 2024
Response from BenR on 2 Apr 2024
Dear Kim,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we hope to serve you again!
Dear Tomoaki,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we look forward to serve you again!
10/10 Excellent
Angelica
30 Mar 2024
Angelica
Stayed 1 night in Mar 2024
Response from HR on 22 Apr 2024
Thank you for staying with us at The Nest! We appreciate your feedback, and we hope to see you again soon!
Dear Angela,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we look forward to serve you again!
Dear Lane,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score!Thank you and we hope to see you back.
Dear Randy,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score!Thank you and we hope to see you back.
Everything was new and clean, but the ground floor rooms get too much noise from the street and the upstairs room. Both footsteps and shower running were loud enough to wake us up.
Elif
Stayed 2 nights in Mar 2024
Response from BenR on 29 Mar 2024
Dear Elif,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your feed back and concerns.Thanks again, it was a pleasure to serve you.
Dear Vilma,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again, and we hope to see you soon!
Beautiful lobby and outdoor seating area with fireplace. Complimentary weekday wine options, super nice staff and very clean rooms.
Delaney
Stayed 2 nights in Mar 2024
Response from Ben R on 18 Mar 2024
Dear Delaney,Thank you for choosing to stay at The Nest Palo Alto. We appreciate the time you took to complete our survey and your amazing score. We hope to welcome you back soon!Best regards,The Nest Palo Alto Team
10/10 Excellent
Lisa, New York
11 Mar 2024
Lisa
Stayed 3 nights in Feb 2024
Response from BenR on 12 Mar 2024
Dear Lisa,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again, and we hope to have you return!
10/10 Excellent
Jamie
7 Mar 2024
Jamie
Stayed 1 night in Mar 2024
Response from HR on 27 Mar 2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!
Dear Raquel,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!
Beautiful, modern design and very clean rooms. Evening wine tastings and walkable to several restaurants and stores.
Michael
Stayed 3 nights in Feb 2024
Response from BenR on 3 Mar 2024
Dear Michael,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!
Dear Martin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome score.Thanks again and we hope to see you back soon.
My third time staying at the Nest. A fine place to stay for a few evenings. The front desk staff are very helpful and the maid service is very efficient. The facility is clean and well kept and a good value.
Jeffrey
Stayed 2 nights in Feb 2024
Response from BenR on 18 Feb 2024
Dear Jeffrey,Thank you for returning to The Nest Palo Alto. We appreciate your survey and the awesome score!Thank you
Dear Ramtin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank again and we hope to see you back soon!
Beautiful lobby with friendly staff. Greeted quickly and efficiently. Outside fireplace for the cool nite up by the lobby. Free parking. Looked like some wood needs repainting in the veranda area. Our room was a bit dusty but pretty and comfy. Coffee in the room. And coffee and juice and bagels in the lobby for breakfast. We'd stay here again.
Mary
Stayed 1 night in Feb 2024
Response from BenR on 19 Feb 2024
Dear Mary,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again and we hope to see you back soon!
Super clean place and very friendly staff. Ev charging was great and no parking charge. The rooms are super clean. And price was great!
Ariana
Stayed 1 night in Feb 2024
Response from HR on 5 Feb 2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!
10/10 Excellent
Evelyn
29 Jan 2024
Evelyn
Stayed 1 night in Jan 2024
Response from HR on 30 Jan 2024
Thank you for staying with us at the Nest Hotel! We appreciate your feedback, and hope to see you again soon!
2/10 Terrible
Aaron
27 Jan 2024
I would like cancelation for my stay had I had known that my friend wasn’t coming anymore due to Covid emergency I would have never booked and would’ve save this booking for another time. I would very much like a full refund.
Aaron
Stayed 1 night in Jan 2024
Response from HR on 29 Jan 2024
Thank you for staying with us at the Nest! We apologize for what happened, this will be shared with the manager.
10/10 Excellent
Atelaite
26 Jan 2024
Atelaite
Stayed 1 night in Jan 2024
Response from Hannah on 29 Jan 2024
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!
10/10 Excellent
Frank
26 Jan 2024
Frank
Stayed 1 night in Jan 2024
Response from HR on 20 Mar 2024
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!
6/10 Okay
Maria
26 Jan 2024
Liked: Cleanliness
Maria
Stayed 1 night in Jan 2024
Response from HR on 29 Jan 2024
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!
Dear Marco,Thank you for staying at The Nest Palo Alto. I sincerely apologize for any inconveniences you or your family experienced durring your stay. I've made sure to share your sentiments with the guest service team. We appreciate you choosing to stay with us, hope to make your next stay even more memorable. If there is anything that we can do to make it a perfect visit with us next time, please let us know.
Room was very clean and tidy. Nice, stylish room. Not too big, but perfect place to stay when in the area for appointments, visits, etc. would stay again!
Francisco
Stayed 1 night in Jan 2024
Response from Hannah on 11 Jan 2024
Thank you for staying with us at the Nest! We are so pleased that you enjoyed your stay. We hope to see you again soon!
Thank you for staying with us at the Nest! We are so pleased that you enjoyed your stay. We hope to see you again soon!
10/10 Excellent
Sonia
9 Jan 2024
Sonia
Stayed 1 night in Jan 2024
Response from Hannah on 11 Jan 2024
Thank you for staying with us at the Nest! We are so pleased that you enjoyed your stay. We hope to see you again soon!
8/10 Good
Tim
7 Jan 2024
Tim
Stayed 2 nights in Jan 2024
Response from Hannah on 29 Jan 2024
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!
10/10 Excellent
Carnell
7 Jan 2024
Carnell
Stayed 1 night in Jan 2024
Response from BenR on 8 Jan 2024
Dear Carnell,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awsome survey score.Thank you and we hope to see you again!