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Reviews of Hotel Parmani

2 out of 5
Hotel Parmani
3200 El Camino Real, Palo Alto, CA

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 829 reviews" "
Rating 8 - Good. 339 out of 829 reviews" "
Rating 6 - Okay. 179 out of 829 reviews" "
Rating 4 - Poor. 58 out of 829 reviews" "
Rating 2 - Terrible. 28 out of 829 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Dominique

Disliked: Property conditions & facilities
O
Stayed 3 nights in Apr 2024

10/10 Excellent

Kamalika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Liked: Cleanliness
Internet did not work
Stayed 1 night in Apr 2024

6/10 Okay

Lawrence

Travelled with family
Liked: Cleanliness
Price and location
Stayed 4 nights in Jan 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Convenient location. Not at all a luxury place, but nice reception staff and clean room.
Stayed 3 nights in Mar 2024
Response from Hotel GM on 1 Apr 2024
Thank you for your feedback. Our staff is always here to assist and we are glad you found the staff to be kind.

8/10 Good

Glen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Dennis

Travelled with family, Business traveller
No due not disturb sign
Stayed 2 nights in Feb 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service
Comfortable yet a little worn. Staff was pleasant. Room secure.
Stayed 1 night in Feb 2024

10/10 Excellent

Kamalika

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Clean and safe hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Ruben

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sue A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not a 5 star Ritz Carlton but it doesn't pretend to be. It's a nice motel with quiet efficient heating, a decent bed and nice hot shower. The room also has a table with 2 chairs, coffeemaker, fridge and microwave. It's just an easy 10 minute drive to Stanford. We had a little trouble with our tv and Management came and fixed it straight away. We would definitely stay here again especially at the price.
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understanding 💥
Trip was cut two days short. My son was discharged from hospital hotel was kind enough to refund two days.
Stayed 5 nights in Jan 2024
Response from GM on 22 Jan 2024
Thank you for your feedback! We are happy to accommodate.

6/10 Okay

Floyd

Disliked: Cleanliness, property conditions & facilities, room comfort
One stay was enough
Walls are cracked old Bed was hard as a rock as well as once the pillows get laid on after a while they are hard.
Stayed 3 nights in Jan 2024

6/10 Okay

Julie

Liked: Staff & service
Disliked: Room comfort
Hotel is clean but rooms are very cold and there was only one thin blanket on the bed.
Stayed 1 night in Jan 2024
Response from GM on 12 Jan 2024
Thank you for your feedback! Please know that each room has an extra blanket in a drawer. Should you require even more, guests can always call the front desk and ask for additional items!

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for our needs!
Stayed 1 night in Jan 2024
Response from GM on 12 Jan 2024
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Melanie

Liked: Cleanliness, amenities
Beds were hard, rooms were clean
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Go-To clean no-frills place near Stanford
I have stayed here countless times when visiting Stanford U. For value and proximity it serves me well, as I don’t need anything fancy and often don’t bother renting a car. When I need space for more people, the affordable two room suites serve well as we mostly just sleep here— simple, clean, and spacious works. I like supporting this family run business and walking to great food nearby (sad the Fish Market next door closed!) My only comments this time: temperature control is really difficult in the winter with the typical old-style wall heater under the window, which is loud and blows overly hot dry air with seemingly no control. Also would be nice to see wall dispensers for shampoo instead of little plastic bottles for environmental reasons. Otherwise I really appreciate the flexibility with check in times and had another nice two nights. Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service
Older Motel but well maintained location is convenient to Stanford Hospital
Stayed 1 night in Dec 2023

4/10 Poor

ALONZO

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel GM on 13 Dec 2023
Dear Guest,We'd love to know what contributed to this experience for you and how we might change things to improve the experience.Thank you.

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the garage parking for our room. The vending machine. Bed was comfortable. Staff was friendly.
Stayed 2 nights in Nov 2023
Response from Hotel GM on 13 Dec 2023
Thank you for your feedback. We are pleased that you enjoyed the hotel and accommodations!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for last minute cheap sleep. Beds a little uncomfortable but quiet and roomy.
Stayed 1 night in Nov 2023

8/10 Good

Jacky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I checked in with virtual receptionist but voice from speakers not that clear
Stayed 1 night in Nov 2023

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got there early after 10 hrs drive and we wasn’t sure if they would let us check in early, well they did and we really appreciate that, because we were able to relax a little bit before our event. Thank you
Stayed 1 night in Nov 2023
Response from Hotel GM on 13 Dec 2023
Thank you for your feedback. We are happy to accommodate an early check-in provided availability. Hope you enjoyed your event!

8/10 Good

Rick

Business traveller
Liked: Cleanliness
Access from the road is somewhat difficult. Floor was soft, uneven and noisy to walk on. Limited covered parking was nice to have.
Stayed 1 night in Nov 2023

8/10 Good

ck

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband had a seizure in the car on the way to the hotel from dinner. Need to stay another night but can't afford on my credit card. We live 2 and a half hours away.
Stayed 1 night in Nov 2023
Response from GM Hotel on 13 Nov 2023
Thank you for your recent stay and feedback. We sincerely hope your husband is well and recovering.

6/10 Okay

Dario

Liked: Cleanliness
Disliked: Staff & service
No staff attendant. Remote video check in. Could not find anyone to drop bag. WiFi password not working and no one to call for support.
Stayed 1 night in Nov 2023
Response from GM Hotel on 13 Nov 2023
Dear guest,Thank you for your recent stay. Please know that there is always someone available to address any immediate concerns you may have, though we may have remote check-in at certain times. I was made aware of the WiFi. Upon checking, it seems the WiFi was working fine in the room, though the paper it is printed on was harder to read. We will address this with our staff.

8/10 Good

LEONARD

Stayed 1 night in Oct 2023

6/10 Okay

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress had springs in it and was very hard. I woke up 10 to 20 times due to being uncomfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent clean place
Nice clean place. Close to Stanford. Good mexican food nearby
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parmani
I have to go to Stanford Medical center every 3 months or so and we usually stay at the Parmani. It's close and convenient. I like the bedding and bed is comfortable.
Stayed 2 nights in Sep 2023
Response from Hotel GM on 13 Nov 2023
Thank you so much for your feedback! We look forward to seeing you again for your follow-ups.

6/10 Okay

jelena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older property, super outdated furniture and bathroom fixtures. The water temperature choices were hot and hotter- I couldn’t get it colder at all. However, the hotel is in the nice and safe area, parking was available, and staff was extremely nice and accommodating. We were able to get in our room very early ( around 10 am), and that was wonderful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Sep 2023

6/10 Okay

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet and clean
Stayed 1 night in Sep 2023

2/10 Terrible

william

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Chair upholstery was stained, shears behind the curtain were shredded, mini blinds were broken. Dark and dingy interior. Got refund and left.
Stayed 2 nights in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairway is not safe , almost fell down. Need improvement of marks on stairs. TV was not working. had to move to another room , microwave does not work - it’s a 30 yrs old model . I feel like wasting my money. coughing whole night due to allergy to the air quality in the room.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Cindy

Bedbugs
Stayed 1 night in Aug 2023

10/10 Excellent

Arnulfo

Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ellen

Liked: Staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2023

10/10 Excellent

Vilma, San Bernardino

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk are the best !
Stayed 3 nights in Jul 2023