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Reviews of Motel 6 Palestine, TX

2 out of 5
Motel 6 Palestine, TX
1101 E Palestine Avenue, Palestine, TX

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 224 reviews" "
Rating 8 - Good. 67 out of 224 reviews" "
Rating 6 - Okay. 44 out of 224 reviews" "
Rating 4 - Poor. 17 out of 224 reviews" "
Rating 2 - Terrible. 19 out of 224 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean the check in was nice but go any father down the road and it gets seedy. Over all good for price
Stayed 1 night in Apr 2024

10/10 Excellent

Johnetta

Liked: Cleanliness, staff & service, property conditions & facilities
All was ready great. A few things I was amazed about there was no way too stop up the bathtub. Had to use a towel to do so. The mini fridge held up , really cold. I really wish there werewa kitchenettes on the 1st floor, but they're all on second floors and that's a bummer being handicap with mobility device. Other than that I liked my stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Johnetta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was pleasant. Very, very clean. I wallllquiet
Stayed 1 night in Apr 2024

8/10 Good

Carla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s clean and safe . If you need to meal prep on the road , their complete kitchen rooms are awesome . You can’t beat the price .
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Carla, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No coffe in the room. No food available, or close by.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Charles,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
You can’t beat it for the price . Clean, not one bit scary . And the staff is nice . Awesome little Kitchenette as well
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi CarlaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Todd

Stayed 1 night in Feb 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best room by far .
Same room as last time. Its newly remodled with a brand new bathroom. I was able to take a hot shower and slept in a very comfortable bed after a long and challenging week . Perfect room for me for not being able to stay with family because limitted space i .Thank you for providing a nice place to stsy for Christmas. I really appreciate it. The gentleman that checked me in was as he alwsys is very polite and positve which reallly helps durrung the Holiday
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 27 Dec 2023
Hi Daniel,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely satisfied
My room is very comfortable and the bathroom is like brandnew ....very nice. I look forward to a hot shower and a comfy bed when i travel and both were accomplished. Thankyou
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 27 Dec 2023
Hi Daniel,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 Good

Chuck

Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bravo !
I travel alot so I usually go for the best room for my budget and motel 6 is the one I try every time because out of the last 5 this was the worst right next to the one in Waxahachie so majority of them are good. I paid the most at this one and got the worst out dated bathroom that it was embarrassing. I dont need much and am not that picky so clearly it was bad. The dry wall so bad that i felt the shower curtain was going to fall and the water handles were backwards . A nice hot shower is one of 2 things i have in mind when I spend my hard earned money on a room. Way to charge more for less in the worst spot. Ironically Palestine is my home town and Waxahachie is where I live . You can tell which hotel owners care more about money then their customers.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean remodeled rooms. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Patrick,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

John

Stayed 1 night in Nov 2023

4/10 Poor

Lenord

Stayed 1 night in Nov 2023

8/10 Good

Tosin

Stayed 1 night in Nov 2023

6/10 Okay

Ginger

Stayed 1 night in Aug 2023

6/10 Okay

Mary Anne

Stayed 1 night in Aug 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Quite clean cheap
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Billy

Stayed 1 night in Apr 2023

8/10 Good

Crystal, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Typical Motel 6. It was great for what we needed.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Crystal,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
The stay was great! The rooms were clean and the a/c worked great!
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Amber,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean inside and out.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 18 Apr 2023
Hi Irma,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Gregory R. Gabriel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was under construction. Ice maker on first level didn’t work. The staff was not very friendly and not welcoming. No continental breakfast. Room was clean, though.
Stayed 1 night in Mar 2023
Response from Nancy Y. on 16 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ashley

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Definitely needs a deep clean. No one bothered us it was okay for one night.
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 2 Mar 2023
Dear Ashley,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Dan J.#Team6

4/10 Poor

Marsha

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no Kleenex, shampoo, conditioner,hand cream. TV was small.the person at desk couldn't answer one question.
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 23 Jan 2023
Hi Marsha,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
The property obviously was in need of a refresh. There were broken features in the room (shower rod, tv connection, towel holder). In need of fresh paint. The room otherwise was clean and comfortable. Vending and ice machines were easily accessible. The night clerk was a wonderful young lady. I am sorry that I didn't get her name. She made sure that all of our concerns were met immediately! She is the reason this was a pleasant stay.
Response from Bev on 22 Dec 2022
Hello Gary,Thanks for your time and review. We appreciate the feedback. Our staff thanks you for your kind words. We hope to see you again and until then we will leave the lights on for you.Bev#Team6

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Bev on 22 Dec 2022
Hello Gregory,Thanks for the great review! We appreciate your time and hope to see you again. Until then we will leave the lights on for you.Bev#Team6

10/10 Excellent

carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly people, clean hotel, clean room, reasonably priced. felt safe
Stayed 2 nights in Oct 2022
Response from Brand Experience Team on 9 Nov 2022
Hi Carlton, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great i will be back
Stayed 2 nights in Sep 2022
Response from Nancy Y. on 5 Oct 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Carolina

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2022
Response from Nancy Y. on 5 Oct 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Coral, Garland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 31 Aug 2022
Hi Coral,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Kellie-Marie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
they gave our room to someone else. the conjoining room they put us in was filthy and both doors didn’t shut very well. just a very run down place which i guess is why it’s so cheap. however, my daughter couldn’t crawl on the floor without having her knees and feet filthy dirty. it was a horrible experience and i would NOT recommend to anyone. i did not feel safe leaving the room until my husband got home in the evening. terrible terrible terrible.
Stayed 2 nights in Jul 2022
Response from Brand Experience Team on 31 Aug 2022
Hi Kellie-Marie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is well kept
Stayed 2 nights in Jul 2022
Response from Brand Experience Team on 7 Jul 2022
Hi Paula, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Good

elaina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect distance from the function I was attending also very quiet
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 7 Jul 2022
Hi Elaina, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

6/10 Okay

Diana

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A homeless encampment off the back parking lot. No furniture; no coffee maker; no clothing closet; no dresser; loose toilet seat; pool not opened.
Stayed 3 nights in Jun 2022
Response from Brand Experience Team on 7 Jul 2022
Hi Diana, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Sue

Stayed 1 night in Jun 2022
Response from Brand Experience Team on 7 Jul 2022
Hi Sue, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t a terrible place. The bed is a little hard but doable. The nice thing if you’re traveling with dogs, there is a doggie area in the very back. Even a trail that looks as if you could walk a little ways. Being handicapped I didn’t go on it. My only complaint is there was a dog in the room next to ours and he would bark when I took my dogs out. I’m sure he was tearing up that window sill. He was pretty big. The area felt safe and we had no problems.
Stayed 3 nights in Mar 2022
Response from Brand Experience Team on 4 May 2022
Hi Linda, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

6/10 Okay

Cesellie

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I realize we had the lowest price of any motel and that was what I needed. Thankfully I brought my fan because the air conditioner did not work very well and was filthy; the shower had no hot water. Normally sample shampoos and a hair dryer are supplied, not here; I had to wash my hair with dial soap. There was no iron or ironing board and no clock. We were given an upper floor room, I explained my friend is handicapped and we had to have a ground floor room. Because their were no rails, she couldn’t take a shower and using the toilet was difficult. I’m sure that was my fault for not stating ahead of time, her needs. We slept very well and that was what we needed and why we stayed here. If I stay here again, for the price I’ll know to bring my own supplies.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 4 May 2022
Hi Cesellie, We appreciate the positive rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

4/10 Poor

Angela

Stayed 1 night in Mar 2022

8/10 Good

Caresse

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
met my needs
Stayed 1 night in Mar 2022

10/10 Excellent

Keith

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I was able to book someone else hat needed a warm dry place to stay that was convenient for them to get to
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 10 Mar 2022
Hi Keith, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

David J

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean ,and vey beautiful area
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 10 Mar 2022
Hi David, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terrible

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
It was unsafe and inhumane!
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 10 Mar 2022
Hi Danielle, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Nothing notewoethy
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 10 Mar 2022
Hi Jordan, Thank you for positively rating your stay!! Maz K. #Team6

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was pretty clean , nice staff
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 10 Mar 2022
Hi Rodney, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

2/10 Terrible

Lonya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont Do It.
The room was definitely smaller than expected. I had stated I would need a extra roll away bed when I booked my stay to my surprise I find out they are 20.00 extra dollars a night. The website said they offered free breakfast with stay, no there isn't. Then of all things there were roaches crawling on the walls and in the bath tub.
Stayed 4 nights in Nov 2021
Response from Brand Experience Team on 10 Mar 2022
Hi Lonya, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6