It was nice to hear from you and know that your stay with us was enjoyable. It was a pleasure to meet you and we hope that if you are in Puerto Princesa in the future, you will consider Balay Tuko as an accommodation choice. Best wishes to you.

Thank you so much for taking the time to review. We are really pleased that you enjoyed your stay with us.

Thank you very much for taking the time to review. We are really glad that you enjoyed your stay with us.About the location, you can easily see it on the map and decide whether to stay here or not, but sorry, we can't move our hotel.

Thank you for your lovely review and we are pleased that you enjoyed your stay.

Thank you for your positive comments and I'm glad you enjoyed your stay. Indeed when booking a hotel, you should always check the location on Google maps.

The entire Balay Tuko Garden Inn team would like to thank you for choosing our hotel and for taking the time to share your opinion.We are delighted to hear that you had a good time thanks to the comfort of your room and our breakfast.We all look forward to welcoming you back soon!

Have a good day,Thank you for your review.Sorry but you are wrong: Here is what is on your voucher:Arrival Departure Adults Children/Ages Room Nights Hotel ConfJanuary 2, 2023 January 4, 2023 2 1 /15 2Special request2 large twin beds, non-smokingIt is clear that you requested 2 single beds, but in fact you were 3 adults as your son is 15 years old.It is free for children under 6 years old when sharing existing bedding.But not a teenager taller than you.Regards

Hi Ma'am Lil, thank you for your kind review! Thank you for choosing us here at Balay Tuko, it was a pleasure to serve you and your family po. We can't wait to see you again!

Greetings from Balay Tuko Garden Inn!! We are delighted to see based on your survey that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. Once again, thank you for taking our survey. It is important to us to help us continually improve the product and service that we offer. I hope you can come and visit us again. Feel free to review us on Tripadvisor! Sincerely,

Thank you for your quick review. Please write us a review on Tripadvisor as well. Regards

Thank you for your very nice review. I am delighted that you had great stay because of our service and amenities and that your wonderful experience will mean a return visit. Looking forward to welcoming you back to Balay Tuko, like no other. Feel free to review us on Tripadvisor. Thank you very much.

Thank you for your wonderful comments. We are very happy that you enjoyed your stay with us and appreciated our help to organise your guided tours.

Thank you for sharing you had a wonderful stay with us. We hope you enjoy the rest of your holiday in Philippines!

Thank you for your lovely review and we are pleased that you all enjoyed your stay and breakfast. We look forward to seeing you all back again soon.

Sorry but you are asking for amenities & services of a 4 star hotel but paying the price of an humble B&B. All amenities are very well listed in Expedia so customer knows what he is paying for & we are following the standards of City Tourism office & DOT. If you are afraid to take a local tricycle or if taxi is not available on short notice then you should rent a car or book our van per hour. Indeed we are not a restaurant but a resto-bar. Again if you want a professional chief cook & waiter, you should take a room in a 4 star hotel. The receptionist is multi-task and there is always somebody in the main building or at the resto-bar: is it so difficult for you to walk 50 meters? About our location, it is well documented in Expedia & Google maps so again take time to look where you are planning to stay before booking a room. Sorry if Balay Tuko cannot meet your expectations.

Thank you for your lovely review and we are pleased that you all enjoyed your stay. We look forward to seeing you all back again soon.

We are happy that you enjoyed your stay with us and found our Hotel good value for money. It is a great base to explore the many wonderful attractions on offer. About Wifi: it is only available in public areas via Globe or Smart broadband. Some rooms near the router can receive the signals. Maria Theresa & Joel

Dear Ms Sandy, thank you for taking your precious time to review, we are happy to know that you enjoy your stay, we would love to see more families playing together. wifi is only limited to the terrace area and near the reception but not in the rooms. we would love to welcome you again in the future. Thanks, Theresa

Thank you ms sandy, it was a pleasure to have served you and your family.

Thank you so much for taking the time to review. We are really pleased that you all enjoyed your stay with us.

Thank you! Please write also a review on Tripadvisor if you have time.

Thank you for your review. Our location is well documented on google maps and on this website. Now with the new concrete road, it is very easy to get a tricycle or to walk up to the shopping mall only 2 kilometres away. Indeed we have an emergency back-up generator to supply the lights & ceiling fans during power outage.

Indeed we are not allowing our guests to cook, bring and eat in the sleeping rooms to avoid attracting cockroaches and ants. We have a bar & restaurant to serve breakfast, short orders and cold drinks and wine. For litter: yes everything costs money so if you order fast food from outside then do not expect us to collect your waste for free.

Thank you for your quick review!

Thank you for your nice review. About Wifi: we have two providers Globe and PLDT. both by broadband. The Modems are located at the end of each wing. Now about speed and signal: nothing we can do about it. Philippines have the worst internet service in Asia.

Thank you for the review.We have a service van for a fee and perhaps it was not available. At least the front desk did call (free of charge) for a transport. You need to know that we have only a few taxis in town and depending on rush hours, they are not always available. As a rule of thumb: do not wait and ask at the last minute.

Children are our future. So if we understand Balay Tuko should be responsible for the street lights.

Thank you so much for your review. Joel & Maria Theresa

Indeed you are right, Balay Tuko is a quiet Oasis just outside the city. Thank you for your lovely review. Maria Theresa

Thank you for your positive comments and I am glad you enjoyed your stay. Hope to have the pleasure to welcome you again soon Best regards

Thank you for your lovely review and we are pleased that you all enjoyed your stay. We look forward to seeing you all back again soon.

We thank you for having taken some of your time to inform us of your opinion regarding your recent stay in our hotel. We are very pleased to learn that our service met your expectations and you enjoyed your stay. We hope we will have the pleasure to welcome you again.

All the amenities are well documented in each OTA. So we recommend you to read all the details and informations listed to avoid you to write bad review. We are a simple Bed & Breakfast. Indeed if you do not like a place, it is better to ask for refund and look for a better hotel.

Thank you so much for your wonderful comments. We enjoyed having you all stay and seeing you enjoying the facilities. Bathroom: could you remind me your room # so we can change the bulb. All the rooms, terraces, restaurant and garden & driveway lights are all LED bulbs since November 2015. Indeed the pool filtration and laundry washing machines are running on solar with a grid-type inverter. We look forward to seeing you all back again soon.

Thank you for sharing your recent stay with us. I am glad that you had a great experience and found the room to be clean and comfortable. Regarding food options, we often customize our menu upon request especially if it is vegetarian cuisine, this is part of our service and we are more than happy to be at your request.

Thank you for taking time to write a great review as it makes us so proud to read comments like yours, especially as you had chosen to spend your first trip in Palawan with us. I am happy you experienced the serenity of our place and nevertheless enjoyed what Puerto Princesa city has to offer. We hope to welcome you back soon and once again thank you for your review.

You are welcome! Thanks for your nice review!

Thank you for your quick review!

Thank you for your nice review. If the wifi with our two internet broadband providers is too slow, we can always use out landline internet. See you soon! Joel & Maria Theresa

We are a small B&B inn. Shampoo is on sale at the front desk. Nearby you have Emerald Playa, BM beach, the San Jose public market and the Robinson's shopping mall. Thank you for your review.