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Reviews of Gran Hotel Las Caldas by Blau Hotels

5 out of 5
Gran Hotel Las Caldas by Blau Hotels
Las Caldas, s/n, Oviedo, Asturias

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, especially the thermals pools, it is located by car about 10 minutes from town center, but totally worth it!
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quite far from the city. It is in a beautiful pastoral setting. The buffet was excellent and the dining room was elegant.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Language was a huge barrier even the receptionists couldnt deal ... Food according to our diet was not available No activites for kids Transportation scarce or too late
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Disappointing, remote hotel
This hotel is advertised as 5 star, it is more a 4 star. It is in a remote area and is really the only place in the small village of Las Caldas. The booking site information is misleading - the swimming pool/spa is 50 euros extra per person, the thermal pool is 20 euros extra and the gym 5 euros extra. The reception staff did provide a pass to the thermal pool when we made a complaint. The dining room and breakfast staff were friendly and professional. Food quality was good.
Stayed 1 night in Jan 2018

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great for relaxing.
Nice hotel, great for relaxing. The breakfast was delicious, and dinner menu was very good as well. There are a series of pool services (you have to pay extra to enter the pool). There is the "balneario real" witch was very nice but it is supposed to be adults only and there were lots of kids there, other wise very nice. Would have liked to have a coffee maker in the room. Over all nice hotel but some parts lack maintenance, specially in the common areas the hotel is starting to show its age. Easy access from Oviedo (15 min car drive). Over all nice but expensive if you add the price of the room plus the access to the pools.
Stayed 1 night in Jan 2018

8/10 Good

virginia

Liked: Cleanliness, staff & service, room comfort
Great scenery and superb spa facilities
First of all I would like to point out the superb location if what you want is relaxation (one street village in the valley of Asturias mountains). Secondly the 2 great spas. No so positive: the complex has 2 hotels but just one reception which is in the area of the 4 star hotel that means a lot of walking to get to your room (specially if you are staying in the modern building of the 5* facility). The 5*, including rooms, looks a little bit tired and I would add is more a 4* sup than 5*. Breakfast, what you may expect at least for this category (nice hall where it is served) Regarding the spas the only not so good thing was that in Balneario Real the Hall of Colums was closed for renovation and it should have specific area (or opening hours) for families and another one adults only. The other spa Aquaxana was a little bit crowded but ok and great open air pool in the middle of the woods. To finish mention that there was a misunderstood with the reservation and thanks to Eduardo at the front desk it was solved.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and quiet! Great SPA!
Initially I was given a room facing the road, but even the road was not busy, I could hear the cars passing over the stones. I asked for a room facing the back and it was PERFECT! I tried both SPA areas and it was a nice experience! The hotel is large and the way finding is not great (you easily get lost over the corridors) and no signs are in English. Hotel staff speak English at reception which was helpful, but no one else does... People are still very friendly and trying their best, always smiling! I could really relax after a long day in Oviedo! I truly recommend this hotel and the smallest SPA!

8/10 Good

Paul, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation a keyword here
We had great difficulty finding this hotel. No directional signs Good welcome at check in. We had one of the new rooms which was spacious, very comfortable and had an excellent bathroom Large spa and great relaxation facilities. Lovely indoor and outdoor pool. Some aspects of design and management poor. Couldn't understand why showers and changing rooms on a different floor to pool. Some public rooms minimalist and drab The place was somewhat impersonal

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial. Comodidad, relax, buen servicio y comida
Una experiencia totalmente recomendable. Ambos spas son geniales: Aquasana, con su piscina gigante, y El Manantial, con todo el encanto de los balnearios antiguos. El hotel estaba genial, muy comodo, sin ruidos, .... Cogimos la opción de mediapensión y merece totalmente la pena porque, además de un desayuno completo y muy variado, la cena incluía dos platos y un postre (lo que sale casi a mitad de precio que si se fuera a cenar por libre). Los platos deliciosos (recomendable el salmorejo de manzana). Los camareros muy amables y atentos. Lo único negativo que puedo decir es que el servicio durante la cena fue un poco lento, ya que solo había dos camareros para unas 10 o 12 mesas.
Stayed 1 night in Nov 2023

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para relajarse y disfrutar un buen descanso.
Stayed 1 night in Oct 2023

10/10 Excellent

catalina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente, el entorno es precioso, los dos balnearios preciosos, la comida buenisima.. repetire sin duda.
Stayed 2 nights in Aug 2023

4/10 Poor

Cristina

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Fernando Sánchez, director on 28 Aug 2023
Estimada Cristina,en primer lugar, quisiera agradecerles que nos hayan trasladado la valoración de su estancia y lamento que la misma no haya sido del todo satisfactoria. Nos consta que tuvieron un cambio de habitación al haber solicitado cama de matrimonio y que la primera noche no se les pudo asignar. Siento mucho que no hayamos podido resolver esta incidencia en el momento de su llegada.Le rogaría me pudiera hacer llegar cualquier otra incidencia que hayan podido sufrir durante su estancia con el fin de poder trabajar en la mejora de nuestro servicio, le facilito mi correo: fsanchez@lascaldas.comLe pido disculpas por los errores que hayamos podido cometer y seguiremos trabajando por una mejora continua. Esperamos poder seguir contando con su confianza en el futuro, reciba un cordial saludo.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó nuestra estancia en Las Caldas . El trato , profesionalidad , las instalaciones , habitación , volveremos seguro !!!
Stayed 1 night in Aug 2023

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Maria Asuncion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En líneas generales, todo fabuloso. Instalaciones magníficas. Habitación amplia, con una cama comodísima. El baño también espacioso, con ducha y bañera, independientes. Todo muy limpio. El Balneario, maravilloso. Limpísimo y muy cuidado. Te quedas como nueva tras tomar las aguas. Los jardines y el entorno, ideales para completar la estancia relajante. El desayuno abundante y variado. Todos los productos frescos. Se agradece el zumo natural. El personal encantador. Pequeños detalles pueden mejorarse. Entre ellos, no ofrecer más que una botella de agua en el mini bar, o cobrar 8 euros por un gorro, obligatorio en el Balneario. Y la ventilación en la habitación un poco agobiante, al no poder abrir completamente la ventana, por su sistema abatible. Pero como digo, el hotel es increíble y merece mucho la pena. Para repetir.
Stayed 2 nights in Oct 2022

10/10 Excellent

M carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Aparecida de fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso hotel, estadia e piscinas termais.
O hotel é excelente em tudo. Fica em um prédio antigo mas as instalações são modernas. O melhor de tudo são as piscinas com águas termais. São várias piscinas, com circuitos de águas com várias temperaturas. Há borbulhas e jorros. Tudo em um ambiente sossegado, para relaxar. Saunas e banhos turcos. Tudo tão bonito, limpo e disponível por dia por 2 horas por dia para cada hóspede. Há outro conjunto de piscinas onde vão crianças, que não conheci. São 3 hotéis ligados uns aos outros por passarelas e com preços diferentes. O local para o café da manhã é o mesmo para todos, em uma sala lindíssima que mantém sua decoração nas paredes e teto como nos anos 1700. O café da manhã é excelente com várias opções. O quarto é grande e aconchegante, com parede de vidro que dava para o jardim. A vila onde fica o hotel, Caldas, é bem pequena e simpática e tem ótimos restaurantes, inclusive o "El Recreo" uma excelente indicação do hotel. Oviedo, uma cidade grande e linda, fica a uma pequena distância de carro.
experimente a comida típica da região e o queijo neste excelente restaurante
uma das salas do hotel
Stayed 2 nights in Aug 2022

6/10 Okay

Beatriz Cereijo

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Dan

Liked: Cleanliness, staff & service, room comfort
El hotel esta bien. El desayuno, justo. Pero las aguas NO son termales. No se por que lo anuncian en la web ? Las piscinas del balneario y de Aquaxana están petadas de cloro. Decepción total.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran experiencia.
Magnífico! Sin duda un hotel para volver.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario. El único lunar que la wifi no llegaba a la habitación
Stayed 1 night in May 2018

6/10 Okay

FELIX

Liked: Cleanliness, property conditions & facilities, room comfort
Lo que es...es...
No es un balneario, es un spa...
Stayed 2 nights in Dec 2017

10/10 Excellent

Mario, Burgos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es la tercera vez que vamos....no te digo más.
Si te gustan los Spas, aquí disfrutarás de lo lindo por la variedad, cantidad y el tamaño de las instalaciones dedicadas a ello. El emplazamiento es incomparable y la cercanía a Oviedo da mucho juego. Seguiremos visitándolo de vez en cuando
Stayed 1 night in Dec 2017

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Enrique, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel enmarcado en un paraje inigualable
La estancia en el hotel magnífica. El personal del hotel encantador y siempre facilitando la estancia para cualquier inquietud que pueda surgir. Recomendado cien por cien. Balneario real muy agradable y relajante.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Aceptable
Bien pero peor de lo esperado.caro dado q es mas inferior a la categoria

8/10 Good

Miguel Martinez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ángel, Burgos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos ha gustado mucho la zona en la que se encuentra el hotel, zona muy tranquila y el único inconveniente la distancia de un balneario al otro. Aún así recomendable.