Staff was amazing! We booked two rooms (family of four) and they allowed us to change to a family suite. The staff was amazing! The hotel is beautiful. Breakfast is excellent. We used the hotel driver, great service in amazing vehicles. We felt safe inside and around the property. Definitely recommend for families with kids. Plenty of pools and rooms with pool access.

Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!

Best place to stay if you have the slightest concerns about safety. It is directly connected to the One & Only hotel, and has excellent security. Apartments are high quality, we regularly stay with Hilton, Radisson, Marriot and they were better than these. Highly recommended.