Interior entrance

Reviews of karaksa hotel Osaka Namba

3.5 out of 5
karaksa hotel Osaka Namba
2-9-13 Nishishinsaibashi, Chuo-ku, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews" "
Rating 8 - Good. 267 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 7 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and walkable to Dotonbori, Shinsaibashi & Namba shopping areas and trains. The staff are very courteous and accommodating. The daily breakfast and snacks are definitely a plus!
Stayed 3 nights in May 2024
Response from Front desk on 8 May 2024
Dear gwendolyn, we are delighted to hear that you enjoyed our convenient location near Dotonbori, Shinsaibashi, and Namba shopping areas. It is our pleasure to provide courteous service and meet your needs. We are glad you appreciated our daily breakfast and snacks. Your kind words motivate us to continue delivering exceptional experiences. Warm regards, karaksa hotel Osaka Namba Front desk

10/10 Excellent

Xiong yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Apr 2024
Response from Front desk on 30 Apr 2024
Dear Xiong yu Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.Warm regards, karaksa hotel Osaka Namba Front desk

2/10 Terrible

nguyen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dark no window room! Room with locked and heavily shaded window but this was not listed on the booking, literally cannot see anything outside. Rooms were also very old and poorly equipped! We booked two rooms and were so disappointed.
Stayed 1 night in Apr 2024
Response from Front desk on 30 Apr 2024
Dear nguyen, We sincerely apologize for the inconvenience you experienced during your stay. We regret that the room did not meet your expectations regarding the lack of windows and outdated facilities. At karaksa hotel Osaka Namba, we strive to provide comfortable and well-equipped rooms. Your feedback is valuable, and we will address these concerns internally. We hope to have the opportunity to welcome you back and offer a better experience. karaksa hotel Osaka Namba Front desk

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, everything is within walking distance. It is close to the Osaka Station, Dotonbori street, and smaller train stations. The staff is very friendly, they try to do their best to answer all your questions. The room was smaller than I expected but it was comfortable for two nights for two people.
Stayed 2 nights in Apr 2024
Response from karaksa hotel Osaka Namba on 8 Apr 2024
Dear Robert, thank you for sharing your positive feedback. We are delighted to hear that you found our location convenient and that you appreciated our friendly staff. At karaksa hotel Osaka Namba, we strive to provide exceptional service and comfortable accommodations. We understand your comment about the room size and are glad you still found it comfortable for your stay. We look forward to welcoming you back. Warm regards

10/10 Excellent

Douglas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot was in the perfect spot for shopping, eating, and metro.
Stayed 2 nights in Apr 2024
Response from karaksa hotel Osaka Namba on 7 Apr 2024
Dear Douglas, Thank you for your positive review! We are delighted to hear that you found our hotel conveniently located for shopping, dining, and accessing the metro. We look forward to welcoming you back soon.

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Karaksa Hotel. Good breakfast, location and ammenities. Personnel very attentive.
Stayed 3 nights in Mar 2024
Response from karaksa hotel Osaka Namba on 2 Apr 2024
Dear Luz, Thank you very much for staying with us and for sharing your review here!We are very pleased to know that our staff have met your expectations, it really means a lot to usBreakfast is a main meal of the day and we are happy to know that you liked our breakfast.Good location is one of our hotel's point. We are waiting to serve you again on your next trip to Japan. Have a nice day!karaksa hotel Osaka Namba Front desk

10/10 Excellent

Guoying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of dining options, great staff to help with everything.
Stayed 1 night in Mar 2024
Response from Front desk on 27 Mar 2024
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.Karaksa Hotel Osaka Namba

10/10 Excellent

Yein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during Osaka trip! Super clean and convenient!!
Stayed 1 night in Mar 2024
Response from karaksa hotel Osaka Namba Front desk on 24 Mar 2024
We are delighted to hear that you had a great stay at karaksa hotel Osaka Namba. Providing a clean and convenient experience is our top priority. We look forward to welcoming you back!

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt new and modern and is in a great location for dining and some shopping. Very close to Dotonbori too! The room was quite small including the bathroom area, and the breakfast was just ok, decent amount of options though. I would skip the breakfast if I returned. The laundry room was not good, only 2 machines and 1 had an error code and the other was being used. Eventually the staff fixed the error so we were able to do a load. However, it did not dry the clothes at all and there was no way to extend the drying time. Had to walk to a nearby laundromat to finish drying them. Would have saved us time if we just went to the laundromat in the first place. Also, the hotel is not very close to a subway, about 10 to 15 min walk to the nearest, which isn’t too far but if you have infants and luggage it is a bit far. Overall, it’s a nice hotel and I chose it to be close to Dotonbori, but for conscience factors I mentioned, I’d probably find another place.
Stayed 4 nights in Mar 2024
Response from karaksa hotel Osaka Namba on 17 Mar 2024
We appreciate so much that you chose us for your stay and that you shared your opinion here.Thank you for your positive comments about the location.However, we are very sorry that it took so long to dry your clothes during your stay. There are only two laundry machines in our hotel, and depending on the amount of laundry, it may not be dry enough, so we will consider improving our hotel guidance so that you can use them separately or use a large laundromat in a nearby area.We sincerely appreciate your opinion.If you will ever come back to Osaka, please allow us a chance to serve you better.Greetings,karaksa hotel Osaka Namba

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay very close to tourist hotspots. Rooms are clean and well serviced. Lots of extra amenities in the reception area. Would stay again.
Stayed 5 nights in Mar 2024
Response from Front desk on 6 Mar 2024
Dear Matthew,Thank you for staying at Karaksa Hotel Osaka Namba.Good location is one of our hotel's point. We are very pleased to know that the guestroom cleaness have met your expectations, it really means a lot to us.You can not imagine how happy we are to hear that you will visit us hotel again.Best regards! karaksa hotel Osaka Namba

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and pillows, excellent breakfast, super convenient for shipping! Metro stop one block away by Gucci store!
Stayed 1 night in Jan 2024
Response from Front desk on 31 Jan 2024
Dear Heather, thank you for your positive review of karaksa hotel Osaka Namba. We are delighted to hear that you found our beds and pillows comfortable and enjoyed our excellent breakfast. We are also glad that our location near the metro stop and shopping facilities was convenient for you. We hope to welcome you again in the future. karaksa hotel Osaka Namba Front desk

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from karaksa hotel Osaka Namba on 28 Jan 2024
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Tu Tran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The karaksa hotel was in a very convenient location. It is within walking distance to many of the shops in Namba and a short walk to nearby stations. The rooms were very clean and bright and we had no issues with noise. Many toiletries were available for use, as well as a dining/sitting area with access to drinks machines and some light snacks. The only downside was the rooms were a little cramped - but this seems to be the norm in Japan. I would happily stay at this hotel again
Stayed 4 nights in Jan 2024
Response from Front desk on 23 Jan 2024
Dear,Thank you for choosing karaksa hotel Osaka Namba for your recent stay and for taking the time to write a review. We are delighted to hear that you found our hotel to be conveniently located and that you enjoyed the cleanliness of our rooms. It's great to know that you appreciated the amenities we provide, such as the toiletries and the dining/sitting area.We apologize if you found the rooms to be a little cramped. As you mentioned, room sizes can be smaller in Japan, but we appreciate your understanding. Nonetheless, we are glad that this did not detract from your overall experience.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to karaksa hotel Osaka Namba in the future.Warm regards,karaksa hotel Osaka NambaFront desk

10/10 Excellent

Daisy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Will definitely come back. It’s not far from the train station & shops. The 2nd floor has to washer/dryers. It cost about 300 to 600 yen for a load. It doesn’t really dry the clothes but you can request a drying rack.
Stayed 4 nights in Dec 2023
Response from karaksa hotel Osaka Namba on 7 Jan 2024
We appreciate so much that you chose us for your stay and that you shared your opinion here.Good location is one of our hotel's point. Thank you for enjoy Osaka with us.We are so delighted to see that you enjoyed your stay with our comfortable facilities.Our best wishes!

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from karaksa hotel Osaka Namba on 26 Dec 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.Our best wishes!

10/10 Excellent

CHI KWAN

Stayed 7 nights in Dec 2023
Response from karaksa hotel Osaka Namba on 27 Dec 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.Our best wishes!

8/10 Good

Bibianna

Travelled with group
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023
Response from karaksa hotel Osaka Namba on 20 Dec 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

MINGCHENG

Stayed 5 nights in Nov 2023
Response from karaksa hotel Osaka Namba on 20 Dec 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Binh

Stayed 4 nights in Nov 2023
Response from karaksa hotel Osaka Namba on 20 Dec 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

8/10 Good

david

Stayed 2 nights in Nov 2023
Response from Karaksa Hotel Osaka Namba on 17 Dec 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Frontdesk on 23 Nov 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

8/10 Good

WAI TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from Frontdesk on 21 Nov 2023
Thank you very much for staying with us and for sharing your review here!We are happy to know that you enjoyed our hotel and felt welcomed!We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.Our warmest wishes! karaksa hotel Osaka Namba

8/10 Good

FRANKIE, SANTA ANA

Stayed 4 nights in Oct 2023
Response from karaksa hotel Osaka Namba on 22 Nov 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

lisheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from karaksa hotel Osaka Namba on 11 Nov 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

4/10 Poor

Lien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Laundry services are very poor. Towels were not clean and carried smell from previous use, the room smelled of stinky feet, and the bed sheets had stains. I will never stay in any Karaksa hotel again.
Stayed 3 nights in Nov 2023
Response from Frontdesk on 9 Nov 2023
Dear valued guestThank you for taking the time to share your feedback about your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations.We take all guest comments seriously, and your input helps us identify areas where we can improve. We apologize for any other inconviniences you encounterd during your stayIf you will ever come back to Osaka, please allow us a chance to serve you better.karaksa hotel Oskaka Namba

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2023
Response from boku on 1 Nov 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from karaksa hotel Osaka Namba on 30 Oct 2023
Thank you very much for staying with us and for sharing your review here!We are proud that our hotel service could bring you such a great satisfaction.It is a pleasure for us to provide you a convinient place in Osaka.We hope to have the opportunity to serve you better in the future.Have a wonderful days!Best regards! karaksa hotel Osaka Namba

10/10 Excellent

MIKYOUNG

Stayed 1 night in Oct 2023
Response from karaksa hotel Osaka Namba on 28 Oct 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The hotel was probably the best we stayed at on our trip. It was clean affordable and had amazing breakfast
Stayed 1 night in Oct 2023
Response from karaksa hotel Osaka Namba on 24 Oct 2023
Warmest greetings from karaksa hotel Osaka Namba!Thank you for leaving a review for us.It is always a great pleasure for us to know that you enjoyed your stay with clean room.We are so glad to know that our room rate is suitable for you.It is very important for us to know that you enjoyed our breakfast, we always make so much efforts to serve the best menu we can.We are waiting to serve you again on your next trip to Japan. Have a nice day!Our best wishes! karaksa hotel Osaka Namba

10/10 Excellent

Clive

Stayed 1 night in Oct 2023
Response from karaksa hotel osaka namba on 17 Oct 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel - the staff went above and beyond in kindness and support of our stay, and highly recommend for that reason. Also very walkable to the Dontonburi area!
Stayed 3 nights in Oct 2023
Response from Front Desk/ on 14 Oct 2023
Dear valued guest,We can’t thank you enough for your review about your stay at karaksa hotel Osaka Namba.Thank you for the good comment about our stuff responce. It really means a lot to us. We will try our best to keep our service at a high standard.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.karaksa hotel Osaka NambaBest regards,

10/10 Excellent

shenhav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from karaksa hotel Osaka Namba on 15 Oct 2023
Thank you very much for staying with us and for sharing your review here!We are proud that our hotel location could bring you such a great satisfaction.It is a pleasure for us to provide you a convinient place in Osaka.We hope to have the opportunity to serve you better in the future.Have a wonderful days!Best regards! karaksa hotel Osaka Namba

10/10 Excellent

Kwun Chi Angus

Stayed 2 nights in Sep 2023
Response from karaksa hotel Osaka Namba on 6 Oct 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

ROBERT JOEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Well maintained and very modern. Lots of restaurants around the area and walking distance to major attractions.
Stayed 3 nights in Sep 2023
Response from karaksa hotel Osaka Namba on 28 Sept 2023
Dear ROBERT JOEL Thank you for staying at karaksa hotel Osaka Namba!We appreciate so much that you took time to leave a review!We are very pleased to know that our staff have met your expectations, it really means a lot to us.Good location is one of our hotel's point. Thank you for enjoy Osaka with us.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.

10/10 Excellent

HAI MING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bedsheets and pillowcase should change auto daily
Stayed 8 nights in Sep 2023
Response from karaksa hotel Osaka Namba on 27 Sept 2023
Dear valued guest,Thank you very much for staying with us and for sharing your review here.Wonderful words about our hotel is encourages us.We are trying to do our best with your valuable opinion.Bed sheets and pillowcases will be changed daily upon request, so please let us know next time.We are looking forward to welcoming you back next time you are in Osaka.Have a beautiful day.Best regards,karaksa hotel Osaka NambaFront desk

10/10 Excellent

GIHYUN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic English speaking staff. Rooms were clean and breakfasts were also superb. Would definitely stay here again.
Stayed 5 nights in Sep 2023
Response from karaksa hotel Osaka Namba, Front Desk on 25 Sept 2023
Dear GIHYUN,We appreciate so much that you chose us for your stay and that you shared your opinion here.We are very happy to hear that you are satisfied with our service and facilities.We always try to do our best to offer the best menu we can, and we are happy to hear your positive feedback.You can not imagine how happy we are to hear that you will visit us hotel again.We are waiting to serve you again on your next trip to Japan.Have a nice day!Best regards,

10/10 Excellent

Woonki

Stayed 3 nights in Sep 2023
Response from karaksa hotel Osaka Namba on 26 Sept 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

TAEYOUNG

Stayed 2 nights in Sep 2023
Response from karaksa hotel Osaka Namba, Front Desk on 25 Sept 2023
Dear TAEYOUNG Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.Have a wonderful day!Best regards,

10/10 Excellent

Yu Hung

Stayed 5 nights in Sep 2023
Response from karaksa hotel Osaka Namba on 24 Sept 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Shuk Ching

Stayed 5 nights in Sep 2023
Response from karaksa hotel Osaka Namba on 21 Sept 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small as most are in Japan. Beds were comfortable, great shower pressure, MANY amenities (the best in all the places we stayed), loved the scented cold towels and welcome drinks/snacks. Excellent location. Definitely would recommend.
Stayed 3 nights in Aug 2023
Response from karaksa hotel Osaka Namba on 15 Sept 2023
Dear valued guest,Thank you very much for staying with us and for sharing your review here.Wonderful words about our hotel is encourages us.We are trying to do our best with your valuable opinion.We are looking forward to welcoming you back next time you are in Osaka.Have a beautiful day.Best regards,karaksa hotel Osaka NambaFront desk

10/10 Excellent

MINHWAN

Stayed 2 nights in Aug 2023
Response from karaksa hotel Osaka Namba on 5 Sept 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We will continue to do our best to provide services that meet the needs of our guests.We hope to have the opportunity to serve you better in the future.Have a beautiful day. Greetings, karaksa hotel Osaka Namba

10/10 Excellent

Jae Hyun

Stayed 2 nights in Aug 2023
Response from karaksa hotel Osaka Namba on 4 Sept 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

RIE

Stayed 1 night in Aug 2023
Response from からくさホテル大阪なんば フロントスタッフ on 30 Aug 2023
RIE様この度はからくさホテル大阪なんばにご宿泊頂きまして、誠にありがとうございます。ご滞在中はごゆっくりお過ごしいただけたご様子に安堵いたしました。 これからもお客様に寄り添ったサービスを提供いたしますよう精進いたします。これからもより快適にお過ごしいただけますよう、日々のサービス向上にさらに努めてまいります。またお逢いできます日を、スタッフ一同心よりお待ちいたしております。

6/10 Okay

Ken

Stayed 3 nights in Aug 2023
Response from karaksa hotel Osaka Namba on 20 Aug 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

4/10 Poor

Sue

Stayed 2 nights in Jul 2023
Response from karaksa hotel Osaka Namba Front desk on 21 Jul 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from karaksa hotel Osaka Namba on 11 Jul 2023
Lisa様この度は数あるホテルの中から、当ホテルをお選び頂き、誠にありがとうございます。また、お忙しい中口コミのご投稿を頂きまして、重ねて御礼申し上げます。今後ともスタッフ一同、サービスの更なる向上に努力を重ねて参りますので、引き続きご愛顧の程、お願い申し上げます。Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t think I would like Osaka as much as we did. I think it was a big part to the location of this hotel. It was right in the heart of activities and shopping. Bonus: The hotel provided all the amenities needed so you can save packing space by leaving most of your toiletries home.
Stayed 4 nights in Jul 2023
Response from karaksa hotel Osaka Namba on 11 Jul 2023
Dear JenniferThank you for staying at karaksa hotel Osaka Namba!We appreciate so much that you took time to leave a review!We are very happy to hear that you are satisfied with our service.Good location is one of our hotel's point. Thank you for enjoy Osaka with us.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.

8/10 Good

JUNG-CHIEH

Stayed 4 nights in Jul 2023
Response from karaksa hotel Osaka Namba on 11 Jul 2023
Dear JUNG-CHIEHThank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.

10/10 Excellent

Jean

Stayed 4 nights in Jun 2023
Response from karaksa hotel Osaka Namba on 22 Jul 2023
Thank you very much for posting a review on the Karaksa hotel Osaka Namba.We hope you have enjoyed your stay.We will continue to do our best to provide services that meet the needs of our guests, so we look forward to welcoming you to our hotel on your next trip to Osaka.